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Information Technology Strategy Reports
 
Business Leaders: 5 Reasons Why It's Time to Ditch Your Interactive Voice Response (IVR)
sponsored by [24]7
WHITE PAPER: Can you save money without losing your customers? Interactive voice response (IVR) may be hurting the customer experience and sending your hard-earned customers to your competitors. Access this white paper for 5 significant reasons to dump your IVR and keep your customers.
Posted: 03 Nov 2016 | Published: 03 Nov 2016

[24]7

The Future of Storage Networking Protocols
sponsored by HPE and Brocade
ANALYST REPORT: As the trend in app performance turns to solid-state and flash arrays, it's time for CSOs to adopt a new series of network protocols to manage these new systems, and the capacity they require. Discover some best practices for managing your SSD network based on examples from other IT leaders.
Posted: 29 Mar 2017 | Published: 29 Jun 2016

HPE and Brocade

Cloud Data Management Tailor-Made For Your Business
sponsored by Veritas
RESOURCE: 74% of organizations have a multi-cloud strategy and 71% operate in a hybrid cloud model. As this trend continues to grow, data visibility, protection, and simplified cloud migration are all taking center stage. Access this infographic to learn about these 3 cloud data management focus areas and how to factor them into your cloud strategy.
Posted: 14 Apr 2017 | Published: 30 Dec 2016

Veritas

Are Managed Cloud Services the Right Financial Choice for Your Business?
sponsored by IBM
ANALYST REPORT: CIOs and CFOs are coming together to better understand how their cloud managed services decisions impact their business' bottom lines, rather than just the IT department's budget. Access this analyst report to see what each perspective brings to the table and how they empower each other in the decision-making process.
Posted: 14 Feb 2017 | Published: 11 Jul 2016

IBM

Top-Down Planning and Bottom-Up Execution: Harmony or Discord?
sponsored by CA Technologies.
WHITE PAPER: Recently, there's been a push to make project planning more strategic, and at the same time, organizations are striving to become more flexible and adaptable. But is this Agile execution at odds with the more strategic planning, or do these two approaches help create a more responsive environment for the business?
Posted: 14 Apr 2014 | Published: 31 Dec 2013

CA Technologies.

The Digital Effect on Business Process Management
sponsored by SearchCIO.com
EBOOK: Business process management in the digital era is a whole new deal. In this SearchCIO handbook, find out how businesses must adapt BPM systems to meet the needs of the digital customer.
Posted: 13 Apr 2015 | Published: 13 Apr 2015

SearchCIO.com

What to Look For in a Data Protection Solution for Virtual Environments - Data Sheet
sponsored by Symantec Corporation
WHITE PAPER: This three page white paper provides you with four "must have" features to consider ensuring your backup and recovery solution provides the best data and system protection for any virtual environment.
Posted: 12 Jun 2013 | Published: 30 Sep 2012

Symantec Corporation

Four EHR Change Management Mistakes (And How to Avoid Them)
sponsored by HP & Intel®
WHITE PAPER: The question is no longer if your healthcare practice will make the transition to EHR, but when.  Careful planning and effective change management can help keep missteps – and the stress and costs that come with them – to a minimum.  This white paper presents strategies for avoiding common EHR implementation problems.
Posted: 01 Aug 2013 | Published: 16 Sep 2011

HP & Intel®

Consult the new dictionary for customer experience KPIs
sponsored by Oracle Corporation
WHITE PAPER: This guide was written to help identify or measure those critical CX measurement points that provide feedback on the health and success of a CX initiative. It is intended to familiarize you with important CX measurements and Key Performance Indicators (KPIs) along with providing a definition and a method to calculate their value.
Posted: 27 Mar 2014 | Published: 30 Sep 2012

Oracle Corporation

Getting Started: A Manager's Guide to Implementing Capacity Management
sponsored by TeamQuest Corporation
WHITE PAPER: Many IT departments have chosen to throw hardware at performance and capacity problems. In the past, that approach has worked, however times and management challenges have changed; demanding a different approach – capacity management. This guide is designed to help those IT leaders who are now looking to assemble a capacity management approach.
Posted: 12 Oct 2011 | Published: 12 Oct 2011

TeamQuest Corporation
 
 
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