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IT Priorities 2014: UK Europe, France and Germany
sponsored by ComputerWeekly.com
RESEARCH CONTENT: Benchmark your IT spending plans, with our in-depth study of IT spending priorities in the UK, France, Germany, and Europe in 2014.
Posted: 17 Jan 2014 | Published: 17 Jan 2014

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ComputerWeekly.com

The Perfect Combo: ITIL, ITSM and Social Media
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper details how social media is changing IT and covers the value it can bring to your service desk.
Posted: 24 Feb 2014 | Published: 24 Feb 2014

BMC Software, Inc.

Pragmatic ITIL: Bridging the Gulf between Theory and Practice
sponsored by Nimsoft, Inc.
WHITE PAPER: While the consensus around the benefits of ITIL is virtually universal, ITIL initiatives run the gamut – both in terms of costs and benefits. Learn how your service management platform can play a huge role in the degree to which you realize the potential benefits of ITIL in your organization.
Posted: 04 Jan 2012 | Published: 04 Jan 2012

Nimsoft, Inc.

Daily Active Directory Administration: Simplified, Streamlined - and Successful
sponsored by Dell Software
TECHNICAL ARTICLE: In this Quest white paper, learn how automating AD improves your efficiency and reduces mistakes, helping you to break free from the headaches and the daily AD grind. Read this white paper today.
Posted: 02 Oct 2009 | Published: 02 Oct 2009

Dell Software

ITIL: The building blocks of an ITSM strategy
sponsored by FrontRange Solutions Inc.
EGUIDE: Services are the building blocks of an ITSM strategy, but how does an enterprise begin to pick and choose the "right" services to manage or develop? Inside this e-guide, get the answer to this question and more. Gain expert insight into utilizing ITIL for continuous improvement in asset management, ITSM, and help desk operations.
Posted: 09 Jan 2012 | Published: 06 Jan 2012

FrontRange Solutions Inc.

Serena Service Manager
sponsored by SERENA Software, Inc.
WHITE PAPER: This white paper gives an overview of the IT service management (ITSM) market and provides criteria for for successful vendor assessment and product implementation.
Posted: 10 Aug 2011 | Published: 31 Jul 2011

SERENA Software, Inc.

Process Automation for the Twenty-Ten Decade: The Automation of Business Technology
sponsored by Network Automation, Inc
WHITE PAPER: This paper discusses the need for business process automation and how it can make your company vastly more efficient. Continue reading to learn how to stay ahead of the curve on process automation during the twenty-ten decade.
Posted: 27 Oct 2010 | Published: 27 Oct 2010

Network Automation, Inc

Lubrizol's Service Management Transformation
sponsored by HP & Intel®
CASE STUDY: Download this case study to discover how a company transitioned to a service-oriented organization in a timely and cost-effective manner by implementing HP education, software tools and ITSM services.
Posted: 01 Jun 2011 | Published: 01 Jun 2011

HP & Intel®

Implementing Best Practices: The Dell Management Console and ITIL
sponsored by Dell and Symantec
WHITE PAPER: The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers.
Posted: 15 Oct 2009 | Published: 01 Mar 2009

Dell and Symantec

Managing Enterprise Assets and IT Assets in a Converged World
sponsored by IBM
WHITE PAPER: This EMA report provides guidelines for how to plan a more effective EAM strategy, including maturity levels, processes, and technologies. IBMs Maximo Asset Management and SmartCloud Control Desk functionality and architecture will be introduced and the impact these applications have in use-case deployments in 3 different verticals will be stressed
Posted: 10 Sep 2013 | Published: 31 May 2013

IBM
 
 
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