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The Value of ITIL® Certification
sponsored by Global Knowledge
WHITE PAPER: This white paper discusses the true value of ITIL certifications to both businesses and individuals. Inside, discover real-world examples of how ITIL certification brought forth specific organizational improvements while proving to be a worthwhile individual investment.
Posted: 05 Feb 2013 | Published: 05 Feb 2013

Global Knowledge

Network Purchasing Intentions 2012
sponsored by ComputerWeekly.com
RESEARCH CONTENT: This in-depth research from Computer Weekly and Tech-Target, reveals the IT networking trends and spending priorities for European IT professionals in 2012.
Posted: 30 Jul 2012 | Published: 30 Jul 2012

ComputerWeekly.com

The future of software development: The LateRooms Group
sponsored by ComputerWeekly.com
IT BRIEFING: David Heath, head of software engineering at the LateRooms Group, gives his views on the future of software development, in this presentation for Computer Weekly's 500 Club.
Posted: 05 Jul 2012 | Published: 05 Jul 2012

ComputerWeekly.com

eGuide: ITSM basics and best practices
sponsored by SearchCIO.com
EGUIDE: This expert e-guide from SearchDataCenter.com is designed to help IT pros maintain efficiency without compromising service quality. Gain insight into how change management can free up time while improving availability and explore ten considerations for implementing this essential process.
Posted: 05 Jul 2011 | Published: 05 Jul 2011

SearchCIO.com

Governance of IT, an executive guide to ISO/IEC 38500
sponsored by ComputerWeekly.com
BOOK: This extract from the book: Governance of IT, an executive guide to ISO/IEC 38500, tells you the key things you need to consider before you start a project implementation.
Posted: 19 Dec 2013 | Published: 19 Dec 2013

ComputerWeekly.com

Compliance Field Guide: Reducing Costs in an Increasingly Regulated World
sponsored by Symantec Corporation
WHITE PAPER: This in-depth white paper offers 6 compliance and audit best practices to help you address today's complex compliance environment. Click through for a leading integrated solution that manages policies, standards, response assessments, and vulnerabilities.
Posted: 24 Apr 2014 | Published: 31 Jan 2014

Symantec Corporation

IT Service Management: Lay the foundation for reliable IT operations and support
sponsored by BMC-Accenture
WHITE PAPER: As companies strive to improve performance, they typically encounter several challenges along the way. This white paper describes a few of these obstacles and explains why a service-oriented, lifecycle-based approach to management is essential.
Posted: 19 Aug 2011 | Published: 19 Aug 2011

BMC-Accenture

ITIL: The building blocks of an ITSM strategy
sponsored by FrontRange Solutions Inc.
EGUIDE: Services are the building blocks of an ITSM strategy, but how does an enterprise begin to pick and choose the "right" services to manage or develop? Inside this e-guide, get the answer to this question and more. Gain expert insight into utilizing ITIL for continuous improvement in asset management, ITSM, and help desk operations.
Posted: 09 Jan 2012 | Published: 06 Jan 2012

FrontRange Solutions Inc.

Service Management Virtual Simulation (tool)
sponsored by IBM
RESOURCE CENTER: Check out this virtual forum to access papers and podcasts pertaining to dynamic infrastructure solutions from IBM.
Posted: 08 Dec 2009 | Published: 07 Dec 2009

IBM

Government Department saves millions in one of the world's largest modernizations
sponsored by HP
CASE STUDY: This exclusive case study explores how one government department transformed their IT infrastructure by streamlining contracts to improve performance and productivity. Learn how they were able to design a new services framework model to provide access to supplier services and enhance collaboration.
Posted: 10 Oct 2011 | Published: 10 Oct 2011

HP
 
 
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