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Information Technology Infrastructure Library Reports
 
Integrated Infrastructure Management Delivers Savings and Position for Future Growth
sponsored by IBM
WHITE PAPER: Česká pojišťovna, the largest insurance company in the Czech Republic, found themselves managing many disparate and disconnected IT operations. In this case study, find out how Česká pojišťovna implemented an integrated management technology that incorporated critical management functions, from infrastructure to applications management.
Posted: 18 Nov 2013 | Published: 31 Dec 2012

IBM

Patching Best Practices for IT Service Providers
sponsored by LabTech Software
EBOOK: A top priority for IT service providers is to keep clients' critical systems free from known vulnerabilities. This is where patch management comes into play. Access this white paper today to find best practices for various kinds of patches so you can keep critical systems safer.
Posted: 31 Jan 2014 | Published: 21 Jan 2015

LabTech Software

IBM z/OS Mainframe Security and Audit Management Using the IBM Security zSecure Suite
sponsored by IBM
WHITE PAPER: Discover how the IBM Security zSecure suite contains the components you need to manage your mainframe, monitor for threats, audit usage and configurations, and enforce policies to ensure compliance.
Posted: 08 Mar 2013 | Published: 31 Aug 2011

IBM

Governance of IT, an executive guide to ISO/IEC 38500
sponsored by ComputerWeekly.com
BOOK: This extract from the book: Governance of IT, an executive guide to ISO/IEC 38500, tells you the key things you need to consider before you start a project implementation.
Posted: 19 Dec 2013 | Published: 19 Dec 2013

ComputerWeekly.com

The future of software development: The LateRooms Group
sponsored by ComputerWeekly.com
IT BRIEFING: David Heath, head of software engineering at the LateRooms Group, gives his views on the future of software development, in this presentation for Computer Weekly's 500 Club.
Posted: 05 Jul 2012 | Published: 05 Jul 2012

ComputerWeekly.com

Convincing Your Customers: Selling the Managed Services Delivery Model
sponsored by Kaseya International Limited
WHITE PAPER: This resource outlines 5 essential best practices that MSPs can follow to sell their customers on a better way of delivering IT services. These helpful tips can help you increase sales and profitability.
Posted: 16 Aug 2011 | Published: 16 Aug 2011

Kaseya International Limited

Changing the Way Companies Run Their Data Centers
sponsored by Aperture - An Emerson Network Brand
WHITE PAPER: Aperture VISTA revolutionizes data center management with a suite of solutions that delivers a comprehensive, integrated view of enterprise data centers. Aperture VISTA solutions enable organizations to deliver the highest levels of reliable, efficient IT service that truly aligns with business objectives.
Posted: 22 Feb 2010 | Published: 22 Feb 2010

Aperture - An Emerson Network Brand

Best Practices for Migrating to a New Service Desk Platform
sponsored by Nimsoft, Inc.
WHITE PAPER: This white paper offers guidelines and best practices for IT organizations that are in the midst of, or are planning a migration to a new service desk platform. Within, learn how you can effortlessly migrate your tickets, workflow, knowledge articles, and more.
Posted: 05 Jul 2012 | Published: 05 Jul 2012

Nimsoft, Inc.

Top 8 Considerations to Enable and Simplify Mobility
sponsored by ServiceNow
WHITE PAPER: Mobile devices can help organizations become more agile, cost efficient and competitive. Get tips on embracing mobility.
Posted: 19 May 2014 | Published: 19 May 2014

ServiceNow

CA Service Management Blog
sponsored by CA Technologies.
RESOURCE: This resource provides you with blogs from your service management peers on driving home the importance of building a strategy to applying best practices with ITIL in realizing real world, practical implementations.
Posted: 30 Aug 2013 | Published: 30 Aug 2013

CA Technologies.
 
 
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