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Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by SearchCRM
EGUIDE: In this e-guide, learn how to resolve communication issues between theĀ IT and contact centerĀ departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012

SearchCRM

Top 10 Ways to Maximize Business Investment with UC&C
sponsored by Polycom, Inc.
WHITE PAPER: This white paper examines one UC platform that you can integrate into your existing enterprise infrastructure. Access this vendor report to consider which enterprise video and voice solutions will drive employee collaboration, and the top 10 ways to maximize your business ROI.
Posted: 24 Aug 2015 | Published: 24 Aug 2015

Polycom, Inc.

Optimized Sourcing in Hybrid IT Environments: Impacts and Improvements
sponsored by IBM
WHITE PAPER: In this research paper, you will discover how to optimize IT and business sourcing in modern complex data center environments. Read on to learn the essential hybrid IT best practices, as well as how to recognize critical factors that compromise operations.
Posted: 13 Nov 2015 | Published: 26 Apr 2014

IBM

Insights for a New Chief Data Officer: Define Data Strategy and Align Business Goals
sponsored by IBM
EBOOK: In this e-book specially designed for aspiring CDOs, you will discover how to collaborate, prioritize, and spearhead your organization's efforts to put data at the center of its business. Read on to see new CDO best practices and learn how to support strategic enterprise goals.
Posted: 03 Feb 2016 | Published: 31 Dec 2014

IBM

IT Infrastructure Strategy: Building for Stability and Agility
sponsored by Red Hat
VIDEO: Access this short video now to hear from Tim Yeaton, Senior VP at the Infrastructure Business Group as he discusses how you can build your IT infrastructure for stability and agility with the help of technological innovations.Discover what new technologies can help improve your organization's IT infrastructure to better meet your business needs.
Posted: 01 Jul 2015 | Premiered: 16 Apr 2015

Red Hat

Overcome the Complexity of Managing Cloud Apps in the Enterprise
sponsored by BlackBerry
WHITE PAPER: This white paper demonstrates how you can solve IT management challenges with an Enterprise Identity platform, simplifying the management of cloud-based apps with a single point of control. Learn how to enable single sign-on for remote users.
Posted: 13 Oct 2015 | Published: 13 Oct 2015

BlackBerry

How to Gain Management Approval and Employee Buy-in for UC
sponsored by ThinkingPhones
WHITE PAPER: This white paper serves as a guide for IT professionals in businesses looking to adopt unified communications platforms in their organizations. Learn how to gain both management approval and employee buy-in for UC solutions.
Posted: 02 Sep 2015 | Published: 02 Sep 2015

ThinkingPhones

Bringing the Data Center to the Next-gen Level with Software-Defined Infrastructure
sponsored by IBM
WHITE PAPER: This white paper highlights the key components for building a dynamic, next-generation data center featuring a software-defined infrastructure. Read on now to construct a hybrid IT environment with a global ecosystem that provides uniform management through a single console.
Posted: 13 Nov 2015 | Published: 31 Dec 2014

IBM

Extending Reach and Ensuring Effectiveness of Leadership Development: The Role of Technology-Based Learning
sponsored by Skillsoft
WHITE PAPER: This paper discusses leadership development and the role of technology-based learning in leadership development programs.
Posted: 18 Apr 2012 | Published: 01 Apr 2010

Skillsoft

The 7 Deadly Skills of The Perfect Employee
sponsored by Skillsoft
WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied.
Posted: 23 Apr 2012 | Published: 23 Apr 2012

Skillsoft
 
 
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