The future of Government operations: Digital citizen survey
sponsored by ComputerWeekly.com
IT BRIEFING:
This report from Accenture looks at the challenges facing the public sector in offering digital services.
Posted: 07 May 2012 | Published: 02 May 2012
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City of Los Angeles Improves Customer Satisfaction with Self-Service Portal
sponsored by Oracle Corporation
VIRTUAL ENVIRONMENT:
Los Angeles Department of Water and Power (LADWP) turned to Oracle WebCenter Portal, and LADWP customers now have a customer self-service portal which includes: account information such as bills, payments and rebate processing, application and content management integration, and multi-channel access, including mobile devices.
Posted: 04 Apr 2013 | Premiered: 04 Apr 2013
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City of Los Angeles Improves Customer Satisfaction with Self-Service Portal Presentation Transcript
sponsored by Oracle Corporation
PRESENTATION TRANSCRIPT:
Today's customer is demanding easier, faster access to answers and problem solutions, and to meet these demands, many organizations turn to customer self-service strategies. Check out this presentation transcript to learn how Los Angeles Department of Water and Power implemented a customer self-service portal to standardize customer service levels.
Posted: 15 Apr 2013 | Published: 15 Apr 2013
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Integrating Microsoft Office SharePoint Server 2007 and SAP
sponsored by Microsoft Corporation India Pvt Ltd
WHITE PAPER:
This white paper describes the innovations in Microsoft® Office SharePoint® Server 2007 that make interoperability with SAP easier than ever.
Posted: 25 Nov 2009 | Published: 01 Dec 2007
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Webcast: "Free" Open Source Portals: Myth, Hype, or Reality?
sponsored by IBM
WEBCAST:
Go beyond software license fees when evaluating a portal solution. Learn about trends in the portal market, what’s driving demand, cost drivers for portal projects and how to evaluate commercial vs. open source portal solutions. This webcast will show how to drive innovation, deliver exceptional web experiences, and realize tangible business value.
Posted: 10 Dec 2010 | Premiered: Dec 10, 2010
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Portal Authentication: A Balancing Act Between Security, Usability & Compliance
sponsored by PistolStar, Inc.
WHITE PAPER:
This white paper discusses the problems with current authentication systems and the drivers that should be motivating organizations of all sizes to improve their access controls.
Posted: 26 Aug 2009 | Published: 25 Aug 2009
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WebSphere Cloudburst Appliance and PowerVM
sponsored by IBM
WHITE PAPER:
Cloud computing is the pooling of computing resources to provide a single source of computing power to multiple users. Find out how a cloud manager provides a self-service portal that maintains permissions and information about cloud objects such as virtual images, patterns, and resources.
Posted: 07 Jul 2011 | Published: 07 Jul 2011
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Top Ten Ways To Get More From Your SharePoint Deployment
sponsored by Radiant Logic, Inc.
WHITE PAPER:
Check out this white paper to see how identity and context virtualization delivers integrated identity, a richer security profile, and contextual search across all your data.
Posted: 14 Feb 2011 | Published: 14 Feb 2011
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Next-generation Enterprise Collaboration: The Case for Deploying Open Source Solutions
sponsored by Rivet Logic Corporation
WHITE PAPER:
View this paper and learn how deploying effective enterprise and Web collaboration solutions can result in significant organizational and end user benefits for the enterprise, internal and external audiences, business end-users and IT departments.
Posted: 23 Apr 2010 | Published: 01 Oct 2008
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Evolve Your Sitemider Portal Security Without Breaking the Bank: How Virtualization Solves the Challenges of Heterogeneous Identity and Resource Integration
sponsored by Radiant Logic, Inc.
WHITE PAPER:
Check out this blueprint for extending your existing SiteMinder infrastructure across additional heterogeneous applications, identity sources, and constituents—in less time, with less hassle, and for less money.
Posted: 15 Mar 2011 | Published: 14 Mar 2011
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