Incentive Programs

CASE STUDY: Read this brief Bloomberg Businesweek case study to learn how The LEGO Group has leveraged organizational changes— including implementing loyalty management software from SAP that integrates with its SAP ERP and CRM platform— to achieve a high level of consumer interaction and improve its customer experience.

Posted: 07 Feb 2012 | Published: 30 Jul 2011

WHITE PAPER: This paper will provide answers, focusing on the four key aspects of service that can combine to create a "WOW!" experience: convenience, speed, relevance, and relationship.

Posted: 25 Apr 2011 | Published: 25 Apr 2011

WHITE PAPER: The longer a customer is loyal, the more profit the company gains. Read this brief to learn four steps to help guide your customer loyalty strategy.

Posted: 21 Mar 2011 | Published: 01 Feb 2010

WHITE PAPER: Tokenization is more than a security measure and more than a cost savings technique. It can be used to build your business. This white paper discusses the ways tokens can be used in back-end business operations to develop powerful marketing programs.

Posted: 15 Aug 2011 | Published: 15 Aug 2011

WHITE PAPER: This benchmark study of over 300 organizations provides insight into the current state of global transportation management. Read on to find proven and practical advice that will help ensure your organization drives global transportation success.

Posted: 07 May 2013 | Published: 07 May 2013

WEBCAST: In this webcast, sit down with a new industry leader whose experience in building, deploying, and selling a six-figure app can guide your app deployment in the new Windows Store. Watch for more information and tips on marketing your app, improving app revenue, code examples for monetizing apps, and more.

Posted: 16 Apr 2013 | Premiered: Apr 1, 2013

WHITE PAPER: The growing popularity of technology trends such as mobile computing, social media, the cloud, and others calls for a new generation of adaptable, flexible applications.  Check out this white paper to learn how "smart process applications" can provide the benefits of traditional packaged applications, but with added collaborative abilities.

Posted: 19 Apr 2013 | Published: 19 Apr 2013

WHITE PAPER: This whitepaper will help you understand how analytics can be used to drive better communications for your business. Learn about the state of communications today, its challenges, and opportunities you can take advantage of to enhance your communications.

Posted: 18 Mar 2013 | Published: 31 Dec 2012

WEBCAST: In this comprehensive webcast, Red Hat's solutions architect Peter Larsen provides a high-level overview of the features and capabilities of a business rules management system (BRMS), explaining how you can best utilize this system to facilitate organizational agility and responsiveness.

Posted: 15 Apr 2013 | Premiered: Apr 1, 2013

WHITE PAPER: This white paper introduces an approach to service resource and planning (SRP) that allows you to tackle the challenges of the professional services sector head-on by gaining true visibility into resource availability, consolidating disparate systems, processes and data, and more.

Posted: 09 May 2013 | Published: 09 May 2013