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ITAM Reports
 
Define Your Services for Fast and Accurate Service Delivery: An ITSM E-Book
sponsored by ServiceNow
EBOOK: Do you face difficulty in meeting SLAs, fulfilling service requests, or in accurate reporting? Discover how to provide better IT service delivery by defining your services with consistency and capturing them in a single system of record. Access now to automate service desk functions with an integrated workflow engine and CMDB.
Posted: 11 Jul 2016 | Published: 11 Jul 2016

ServiceNow

Benchmarking Your Internal IT Costs: Building Your IT Infrastructure Service Baseline
sponsored by Windsor Group
WHITE PAPER: This analytic white paper introduces the importance of benchmarking your internal IT costs by keeping track of your IT service baseline. Doing this can define your current IT infrastructure service cost and output, as well as act as a measurement tool for continuous improvement.
Posted: 16 Sep 2016 | Published: 01 Jul 2016

Windsor Group

Metrics to Measure Software Asset Management Success
sponsored by Snow Software
WHITE PAPER: What does "good" software asset management look like? Uncover 8 ways to measure the strengths and weaknesses of your software asset management program.
Posted: 14 Jun 2016 | Published: 14 Jun 2016

Snow Software

Determining the Business Value of Red Hat CloudForms
sponsored by Red Hat
ANALYST REPORT: Here are highlighted the benefits of a vendor-agnostic platform for self-service provisioning across hybrid multivendor virtualized, private cloud, public cloud, and container-based environments. Access now to deliver services and infrastructure resources with agility across the entire estate.
Posted: 14 Oct 2016 | Published: 30 Sep 2016

Red Hat

The Value of Data-Driven Automation to the ITSM Industry
sponsored by LogicNow
WHITE PAPER: In this expert white paper, explores how data-driven automation strategies are starting to change the course of global ITSM delivery, the return on this strategy, and how to figure out if this shift is suitable for your IT infrastructure.
Posted: 07 Dec 2016 | Published: 01 Nov 2016

LogicNow

Mobility Fuels Productivity Gains for Energy and Utilities
sponsored by Red Hat
EBOOK: As demand for enterprise mobile apps grows, the cloud and PaaS are playing a critical role in accelerating development and improving delivery. Uncover 6 ways to improve asset management, workforce management, and customer experience through mobile innovation.
Posted: 17 Oct 2016 | Published: 17 Oct 2016

Red Hat

5 Data Quality Problems in Every CMDB
sponsored by BDNA
WHITE PAPER: Explore why clean data is essential for your configuration management database (CMDB). Uncover the top 5 data quality problems in every CMDB and how you can address these challenges.
Posted: 29 Apr 2016 | Published: 31 Dec 2015

BDNA

Understand and Anticipate IT Health and Risk
sponsored by TeamQuest Corporation
RESOURCE: Explore 1 way you can leverage data to get automated algorithmic-based IT health and risk calculations. Why? Anticipating the severity of future issues can allow you to be proactive with your resolution approaches. Plus, find out how you can enable connected workflows to promote seamless communication and collaboration within IT operations.
Posted: 26 Jul 2016 | Published: 26 Jul 2016

TeamQuest Corporation

As Digital Transformation Drives Innovation, Make Sure Your IT Service Management Doesn't Fall Behind
sponsored by ServiceNow
EGUIDE: This eGuide addresses the growth of ITSM methods, tools, and processes. Also, engage in seven CIO tips for existing and upcoming ITSM changes that are reconstructing IT services, how to manage all of these developments effectively and ways in which you can keep your enterprise relevant.
Posted: 31 Oct 2016 | Published: 24 Oct 2016

ServiceNow

Investing in ITIL-Aligned ITSM Technology
sponsored by ServiceNow
EBOOK: If you believe in the benefits of ITIL, this eBook will help you connect the dots between people, processes, and technology to ensure your new ITSM initiative brings major improvements to your IT services. Read on to discover how to adopt fit-for-purpose ITSM.
Posted: 13 Jul 2016 | Published: 13 Jul 2016

ServiceNow
 
 
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