IT/Business Alignment

WHITE PAPER: With customer centricity the rallying cry for today’s retailers, retail organizations must create systems that support highly personalized and targeted decisions across multiple channels. Learn how successful retail organizations are using business rules management for marketing and merchandising operations programs to achieve customer centricity.

Posted: 23 Dec 2011 | Published: 23 Dec 2011

WHITE PAPER: As IT commoditization continues to increase audit and control activities, IT gets better at identifying and documenting the causes of significant outages. In an increasing number of cases, these ITIL efforts show the source of the outage to be action from the security department, and the BSM processes show the impact to be devastating.

Posted: 27 May 2009 | Published: 27 May 2009

WHITE PAPER: Discover how to efficiently measure projected business value, increase the ROI of your SAP investments, and improve the overall worth of your IT initiative with a consistent methodology for both business and IT users.

Posted: 31 Jan 2008 | Published: 31 Jan 2008

WHITE PAPER: Read on to learn five questions to ask in order to find out if you need a data integration solution, some of the main elements of a data integration solution, how to master the role of data integration and more.

Posted: 03 Feb 2011 | Published: 03 Feb 2011

WHITE PAPER: IT Infrastructure Library® (ITIL®) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT organization to cope with the effects of economic stress. ITIL can help you to deliver higher-performing technology services that help your business to be both more competitive today and...

Posted: 15 Jun 2009 | Published: 15 Jun 2009

WHITE PAPER: SOA governance is the framework that enables, measures, defines and enforces the rules for communication, collaboration and control across the enterprise and among IT and business decision-makers. This paper provides seven key steps to get you started on the path towards successful SOA governance.

Posted: 03 Feb 2011 | Published: 03 Feb 2011

WHITE PAPER: BI can yield valuable insight that increases performance. For some, BI programs can be derailed by factors beyond technology- by people and process. Learn how to prepare a BI strategy that will help you achieve excellence in your initiative.

Posted: 07 Feb 2011 | Published: 07 Feb 2011

VIDEOCAST: The cost and efficiency benefits of virtualization are well-established, but you can accelerate these benefits by going beyond virtualization into private cloud computing. Join Microsoft executives Satya Nadella, President of Server and Tools Business, and Brad Anderson, Corporate VP of Management and Security, as they explore this important topic.

Posted: 30 Jan 2012 | Premiered: 30 Jan 2012

WHITE PAPER: In today's rapidly changing business environment, organizations of all types face one common and persistent challenge: how to become—and remain—agile enough to satisfy ever-increasing customer expectations and accommodate new compliance mandates, all while staying ahead of the competition. The solution is building business based on SOA principles.

Posted: 23 Dec 2009 | Published: 23 Dec 2009

WHITE PAPER: This document examines the current state of Order Management Systems (OMS) portfolio management capabilities, identifies major challenges and "pain points" that firms encounter, and outlines seven system attributes needed to overcome them.

Posted: 10 Aug 2009 | Published: 10 Aug 2009