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IT Strategic Planning Reports
 
Expert Tips: Making ITSM Part of Your IT Strategy
sponsored by SearchCIO.com
EGUIDE: In this e-guide learn how to protect your organization’s overall value by utilizing ITSM. Discover why it is important that your IT strategy and service desk operations go hand-in-hand, which three ITIL service operations to use to ensure value throughout the service lifecycle, and learn how service desk can prepare to support these activities.
Posted: 28 Jan 2011 | Published: 28 Jan 2011

SearchCIO.com

Business-driven BI: Using New Technologies to Foster Self-Service Access to Insights
sponsored by BeyeNETWORK
EGUIDE: Wayne Eckerson explores the challenges of implementing self-service BI tools in this e-guide. Read it today to discover ten key best practices for self-service BI, including what you need to know about the two main types of users, the realities and challenges of self-service BI, and much more.
Posted: 11 Sep 2012 | Published: 11 Sep 2012

BeyeNETWORK

The Formula for Project Success
sponsored by AtTask
WHITE PAPER: Project management approaches that address the needs of the entire organization enable greater efficiency and profitability. Inside this white paper, find out which 3 key drivers can help increase workforce engagement during your next project.
Posted: 12 Aug 2011 | Published: 12 Aug 2011

AtTask

Evolving SRM to Meet Enterprise; IT's Long-term Challenges
sponsored by IBM
WHITE PAPER: In this white paper, you will gain insight on how storage resource management (SRM) application has been evolving over the years to address the challenges expressed by IBMs storage productivity center administrators who are tasked with managing growth, complexity, and storage environments in the most cost effective way possible.
Posted: 13 Jun 2013 | Published: 31 Oct 2012

IBM

Planning, Budgeting and Forecasting – A Software Selection Guide
sponsored by IBM
WHITE PAPER: This guide outlines a systematic approach to software evaluation and selection that aligns best practices and leading-edge technology with planning activities.
Posted: 07 Nov 2013 | Published: 07 Nov 2013

IBM

Six Common Mistakes that Plague IT Projects and Three Keys to Avoid Them
sponsored by AtTask
WHITE PAPER: When it comes to IT projects, there are a number of common mistakes – and too often project managers avoid the problems that those mistakes create instead of facing them head on. Inside this white paper, learn about the 6 most common IT project mistakes and 3 ways to avoid them.
Posted: 12 Aug 2011 | Published: 12 Aug 2011

AtTask

Making the case for cloud: Using soft skills for hard results
sponsored by BMC-Accenture
EGUIDE: When Lands’ End was struggling to improve agility and scalability in fragmented legacy systems, CIO Steve Cretney knew it was the perfect opportunity to move to the cloud. Inside this exclusive e-guide, find out how Cretney successfully made the case for a new cloud computing model at Lands’ End.
Posted: 07 Sep 2011 | Published: 07 Sep 2011

BMC-Accenture

Consult the new dictionary for customer experience KPIs
sponsored by Oracle Corporation
WHITE PAPER: This guide was written to help identify or measure those critical CX measurement points that provide feedback on the health and success of a CX initiative. It is intended to familiarize you with important CX measurements and Key Performance Indicators (KPIs) along with providing a definition and a method to calculate their value.
Posted: 27 Mar 2014 | Published: 30 Sep 2012

Oracle Corporation

IT Innovation as a Priority
sponsored by Cisco Systems, Inc.
VIDEO: Today as a CIO, not only is maintaining operational excellence part of your role, but driving innovation is also high on the priority list. In this video, VP IT and Administration at Hearst Television, Inc., shares how he was able to maintain operational excellence and create an innovative virtualization solution.
Posted: 23 Mar 2011 | Premiered: 23 Mar 2011

Cisco Systems, Inc.

IPv6 Transition Planning and Strategies for DHCP and DNS
sponsored by Cisco Systems, Inc.
WHITE PAPER: IPv4 addresses are running out and service providers need to make immediate decisions regarding deployment of IPv6. This paper will outline strategic considerations and approaches to the transition to IPv6 in a service provider environment.
Posted: 03 Aug 2011 | Published: 03 Aug 2011

Cisco Systems, Inc.
 
 
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