IT Services Reports

ESSENTIAL GUIDE: This seven-page Buyer’s Guide to Cloud Computing by Computer Weekly journalists details the kinds of cloud offering that CIOs and senior IT professionals will need to take into account as they plan future outsourcing, hosting and application strategies.

Posted: 21 Oct 2011 | Published: 19 Jan 2011

WHITE PAPER: A company-wide journey to the cloud can be very complex and is accomplished in multiple stages, with many intermediate goals to meet. This white paper discusses how one provider offers the right hardware, software and services to smooth your transition and ensure an optimal cloud experience.

Posted: 21 Nov 2011 | Published: 21 Nov 2011

WHITE PAPER: The true promise of cloud isn’t just about advancing IT; it’s about reinventing business. Leading companies are unlocking the deeper potential of cloud as a way to manage not just their IT but also their businesses. They’re discovering that cloud can help them create new marketplaces, smarter business services and profitable new revenue streams.

Posted: 15 Nov 2011 | Published: 15 Nov 2011

EZINE: In this week's Computer Weekly, we hear from Visa Europe CIO Steve Chambers on the technology behind the credit card transactions that retailers rely on. We examine the challenges facing the government's G-Cloud project; and we ask how Microsoft will cope when customers no longer want to purchase software licences. Download the new issue now.

Posted: 14 Nov 2011 | Published: 11 Nov 2011

WHITE PAPER: Access this detailed technical brief to learn how creating a dynamic infrastructure can advance business performance and reduce operational efforts.

Posted: 31 Oct 2011 | Published: 31 Oct 2011

EZINE: In this week's Computer Weekly, we examine the IT challenges facing retailers in a world of multi-channel shopping; our latest Buyer's Guide looks at upgrading from Windows XP to Windows 7 as XP approaches the time Microsoft ceases support; and we kick-off this year's search for the most influential people in UK IT. Download the new issue now.

Posted: 31 Oct 2011 | Published: 28 Oct 2011

EGUIDE: This expert e-guide, brought to you by SearchSystemsChannel.com, reveals the four most common virtualization stumbling blocks that resellers encounter and offers advice for avoiding and overcoming them.

Posted: 18 Oct 2011 | Published: 18 Oct 2011

WHITE PAPER: Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services.

Posted: 03 Oct 2011 | Published: 03 Oct 2011

WHITE PAPER: This white paper highlights the areas where companies can see improvement after implementing cloud computing and offers detailed guidance to help IT prepare for this new IT model.

Posted: 22 Aug 2011 | Published: 22 Aug 2011

WHITE PAPER: This white paper explores the role of a command center in helping companies monitor and manage individual technologies and explains why a service-oriented approach is essential.

Posted: 22 Aug 2011 | Published: 22 Aug 2011

WHITE PAPER: As companies strive to improve performance, they typically encounter several challenges along the way. This white paper describes a few of these obstacles and explains why a service-oriented, lifecycle-based approach to management is essential.

Posted: 19 Aug 2011 | Published: 19 Aug 2011

WHITE PAPER: This white paper gives an overview of the IT service management (ITSM) market and provides criteria for for successful vendor assessment and product implementation.

Posted: 10 Aug 2011 | Published: 31 Jul 2011

EBOOK: Automation is sometimes seen as a cure-all for IT departments looking to cut costs, but IT pros who implement this technology need to be sure they apply it correctly to really save money. Find out which mistakes are common when it comes to implementing automation.

Posted: 16 Jun 2011 | Published: 01 Jun 2011

WHITE PAPER: This white paper is the culmination of results from a survey conducted - which asked IT professionals about their priorities, concerns and goals regarding the dynamic world of IT systems management - painting a complete and accurate picture of the most common IT issues affecting IT professionals and Kaseya’s solution to solving these problems.

Posted: 29 Mar 2011 | Published: 29 Mar 2011

WHITE PAPER: The speed of change in global markets and the challenges of new modes of business demand companies operate in and react to quickly changing landscapes. Nowhere is this more critical than in the means and methods the enterprise uses to power its business, typically via IT services.

Posted: 28 Jan 2011 | Published: 28 Jan 2011

EGUIDE: In this expert guide, brought to you by SearchSystemsChannel.com, our experts explain the proper techniques for maintaining energy-efficient data centers. Read on to learn more about green IT services and Virtualization technologies in the data center.

Posted: 28 Dec 2010 | Published: 27 Dec 2010

WHITE PAPER: The current utilities environment requires companies to decrease costs while increasing the ability to control utility assets. One key challenge is how to take advantage of new technologies to better manage the delivery of service to customers today and into the future. IBM Service Management for the IUN provides a blueprint for getting started.

Posted: 06 Dec 2010 | Published: 06 Dec 2010

PRESENTATION TRANSCRIPT: In this FAQ, Vijay Subramanian, cloud computing expert and practice manager for managed services at Laurus Technologies, an IT services and consulting company in the Midwest, explains how his company evaluated the idea of cloud storage services and gives advice for other VARs considering the same thing.

Posted: 01 Dec 2010 | Published: 01 Dec 2010

EBOOK: This e-book, sponsored by Dell, Inc. and AMD, contains a variety of virtualization resources as well as product overviews and videos detailing the features and business benefits of AMD processors and Dell virtualization solutions.

Posted: 03 Nov 2010 | Published: 13 Sep 2010

WHITE PAPER: This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper.

Posted: 22 Oct 2010 | Published: 15 Jan 2010

WHITE PAPER: This IDC white paper explains how much of the Enterprise IT community is at a crossroads in extending their journey to the private cloud: Companies must virtualize their business critical applications in order to reap the benefits of cloud computing.

Posted: 14 Oct 2010 | Published: 01 Jan 2010

WHITE PAPER: This paper will discuss how cloud is helping enterprises, governments and industries around the globe meet their current challenges through key value drivers.

Posted: 13 Oct 2010 | Published: 15 Sep 2010

EBOOK: This e-book, sponsored by Dell, Inc. and AMD, contains a variety of virtualization resources as well as product overviews and videos detailing the features and business benefits of AMD processors and Dell virtualization solutions.

Posted: 13 Sep 2010 | Published: 13 Sep 2010

DATA SHEET: Every minute of unplanned downtime is lost productivity and quite often, lost revenue. Reducing recovery time from days to hours is a must. Dell's most rapid resolution option minimizes downtime on your business critical systems.

Posted: 09 Sep 2010 | Published: 09 Sep 2010

VIDEOCAST: View this video to learn the secret to better IT security may be at your fingertips. More likely than not, your PC contains a Trusted Platform Module (TPM), security chip on its motherboard.

Posted: 24 Aug 2010 | Premiered: Aug 24, 2010