IT Service Management White Papers ( ITSM ) Software Downloads, Definition and Webcasts

IT Management >
IT Service Management Reports
101 - 125 of 334 Matches Previous Page \| Next Page

Forging an ITSM Strategy That's About Business Impact, Not IT Metrics sponsored by Pangea Systems EGUIDE: This expert e-guide explores the story of one CIO who was able to deploy an ITSM strategy that went beyond IT metrics. Posted: 18 Sep 2014 \| Published: 18 Sep 2014 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Asset Management \| IT Management \| IT Service Management \| IT Services

Managed Mobility Services: Reduce Your Risk and Improve Productivity sponsored by Hewlett-Packard Enterprise WHITE PAPER: Learn how HP Managed Mobility Services can help your organisation manage secure access to applications and data, and let users store, sync and share files anytime, anywhere, from any mobile device. Posted: 02 Sep 2014 \| Published: 29 Aug 2014 TOPICS: Cloud Computing \| Cloud Management \| Cloud Security \| Cloud Storage \| Cloud Storage Services \| Compliance Best Practices \| Data Security \| IT Departments \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Management \| IT Services \| Managed Security Services \| Managed Security Services Providers \| Mobile Device Management \| Mobile Workers \| Security \| Security Management \| Security Managers

A Better Way to Manage Desktops: HP Workplace Management Services sponsored by Hewlett-Packard Enterprise WHITE PAPER: Enterprises need to give employees a full, flexible and configurable managed desktop environment to meet diverse business requirements and user productivity needs. Find out how HP can help. Posted: 02 Sep 2014 \| Published: 29 Aug 2014 TOPICS: Desktop Applications Management \| Desktop Management \| Enterprise \| IT Departments \| IT Management \| IT Management Services \| IT Managers \| IT Service Centers \| IT Service Management \| IT Services \| IT Workforce \| Management Service Providers \| Productivity

The Benefits of Data Center Infrastructure Management sponsored by Nlyte Software EGUIDE: This expert e-guide looks at how data center infrastructure management can improve your day-to-day operations, data center planning and energy management. Posted: 22 Aug 2014 \| Published: 22 Aug 2014 TOPICS: Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| Infrastructure Management \| IT Infrastructure \| IT Management \| IT Service Management

Service-Oriented Configuration Management sponsored by Pangea Systems WHITE PAPER: This whitepaper details the core functionality and key benefits of service-oriented configuration management and offers up a four-step approach for implementation. Posted: 26 Jun 2014 \| Published: 10 Jun 2010 TOPICS: Configuration Management \| Data Center Design \| Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services

Your Guide to Improving IT Service Visibility sponsored by Pangea Systems WHITE PAPER: This whitepaper details the importance of IT service visibility for providing the performance your users demand and justifying the value of your services. Posted: 25 Jun 2014 \| Published: 20 Mar 2014 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Asset Management \| IT Auditing \| IT Departments \| IT Management \| IT Management Services \| IT Service Centers \| IT Service Management \| IT Services

Accelerating the Transition to User-Centric Computing sponsored by Flexera Software WHITE PAPER: This whitepaper examines the new user-centric IT delivery model and explains the steps required in order to make this kind of model a reality. Posted: 23 Jun 2014 \| Published: 23 Jun 2014 TOPICS: Content Delivery \| Content Management \| Desktop Applications Management \| Desktop Management \| Desktop Virtualization \| IT Service Management

Choose the Service Desk Delivery Model that Makes Sense sponsored by Pangea Systems WHITE PAPER: This white paper discusses three delivery models, including the benefits and considerations you must take when choosing the right model for your business. Posted: 20 Jun 2014 \| Published: 31 Dec 2012 TOPICS: Cloud Computing \| IT Service Management \| Security \| Security Infrastructure \| SOA \| Software

How to Meet the Growing Demands on IT - 4 Steps along the Path sponsored by Rackspace Technology WHITE PAPER: This white paper details a four step process you must take in order for IT to stay ahead of your growing demands. Posted: 18 Jun 2014 \| Published: 18 Jun 2014 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services

ITSM at Breakneck Speed sponsored by TechTarget CIO EBOOK: It's a brave new world for IT service management. Managing IT services today requires CIOs to keep up with cloud, mobile and users' insistence on self-service IT. This SearchCIO handbook, CIO contributor Harvey Koeppel explains why you should revamp your ITSM strategies. Posted: 18 Jun 2014 \| Published: 18 Jun 2014 TOPICS: Business Management \| IT Service Management \| ITIL

Get Cost Visibility and Chargeback for Your Cloud Services sponsored by Hewlett Packard Enterprise VIRTUAL ENVIRONMENT: This in-depth webcast, presented by Daniel Galecki, a software veteran and IT asset management guru, covers the IT transformation from a cost center to an IT service broker, and explains why analysts agree that chargeback is critical to the success of your cloud projects. Posted: 17 Jun 2014 \| Premiered: 10 Jun 2014 TOPICS: Cloud Computing \| IT Asset Management \| IT Service Management \| IT Services \| IT Systems

Meeting the Exploding Demand for New IT Services sponsored by BMC Software, Inc. WHITE PAPER: This whitepaper details how IT must shift in the face of new technology trends in order to keep their end-users productive and happy. Posted: 16 Jun 2014 \| Published: 16 Jun 2014 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services

Become an Automated, Agile Enterprise sponsored by Hewlett Packard Enterprise WEBCAST: The pressure is on for IT to become more agile, and while many organizations have responded by leveraging cloud and automation, the promise of seamless service delivery often goes unfulfilled. In this webcast, discover a better approach to automation that takes inspiration from the manufacturing world -- IT as an "assembly line." Posted: 12 Jun 2014 \| Premiered: Jun 12, 2014 TOPICS: Agile Manufacturing \| Application Deployment \| Application Development \| Business Process Automation \| Business Process Management \| IT Service Management \| IT Services

Top Tips for Collecting, Storing, and Analyzing Operations Log Data sponsored by Hewlett Packard Enterprise WEBCAST: View this webcast to learn about an operations log intelligence program that enables you to easily collect, centralize, archive and search your log files. Watch now for a brief demonstration of this software and explore the many benefits it can offer your organization. Posted: 09 Jun 2014 \| Premiered: Jun 9, 2014 TOPICS: Data Analytics \| Data Management \| IT Auditing \| IT Management \| IT Service Management \| IT Services \| Log Management \| Operational Metrics (Systems)

N-able Help Desk Manager: Free 30-Day Trial sponsored by Solarwinds N-able SOFTWARE DEMO: This link provides a free 30 day trial of N-able's advanced help desk management solution, which handles tickets so you can focus on helping customers. Posted: 09 Jun 2014 \| Premiered: 09 Jun 2014 TOPICS: Help Desk Management \| Help Desk Management Services \| Help Desk Software \| Help Desks \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Management \| IT Services

TEB Ensures Real-Time Visibility of Banking Processes sponsored by Hewlett Packard Enterprise CASE STUDY: "We wanted to monitor the IT infrastructure through the eyes of the business, not the IT department," said Oguz Bayrakdar, IT project manager for TEB, a large Turkish bank. In this case study, discover how TSB implemented business service management (BSM) and application performance management (APM) software to achieve that goal. Posted: 04 Jun 2014 \| Published: 30 Apr 2013 TOPICS: Application Life-Cycle Management \| Application Monitoring \| Application Performance Management \| Application Performance Management Software \| Business Service Management \| Business Service Management Software \| IT Service Management \| IT Services

Gain Social Insight: Connect Business And IT into One Conversation sponsored by Hewlett Packard Enterprise WHITE PAPER: This white paper discusses how mobile, social, information, and cloud computing capabilities can combine to modernize IT support and accelerate IT operations. Learn how IT can easily access user-generated information to predict pain points and solve issues faster. Posted: 04 Jun 2014 \| Published: 31 Mar 2014 TOPICS: Collaboration \| IT Management \| IT Service Management \| IT Services \| Social Computing \| Web 2.0

Improve IT Visibility, Avoid Change Failures sponsored by Hewlett Packard Enterprise WHITE PAPER: This informative white paper introduces an IT service management (ITSM) tool that automates the mapping of applications, infrastructure components, and their dependencies, resulting in a simplified approach to change and configuration management. Posted: 02 Jun 2014 \| Published: 31 Dec 2012 TOPICS: Application Portfolio Management \| Change Management \| CMDB \| IT Infrastructure \| IT Service Management \| ITIL

TELUS leverages HP ArcSight and TippingPoint sponsored by Hewlett Packard Enterprise CASE STUDY: This informative whitepaper explores how managed security service providers are utilizing effective intelligent analysis for their SIEM solutions. Posted: 29 May 2014 \| Published: 30 Sep 2013 TOPICS: IT Management \| IT Service Management \| Managed Security Services \| Managed Security Services Providers \| Security \| Security Best Practices \| Security Event Management \| Security Management \| Security Managers \| Security Systems \| Security Threats

Scivantage Experiences Rapid Growth and Speeds Time to Market with CenturyLink sponsored by CenturyLink Technology Solutions CASE STUDY: This case study details the solution one company in the financial industry chose that allowed them to shift focus onto core business and innovation, rather than managing their IT infrastructure. Posted: 29 May 2014 \| Published: 29 May 2014 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services

ITSM: Connecting Service Desk Operations to IT Strategies sponsored by IBM EGUIDE: This expert e-guide examines the changes that ITIL and IT service management are bringing to your IT departments Posted: 27 May 2014 \| Published: 27 May 2014 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Asset Management \| IT Best Practices \| IT Departments \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Systems

Dell SupportAssist FAQ sponsored by Dell, Inc. and Intel® WHITE PAPER: This whitepaper features a series of frequently asked questions regarding Dell's SupportAssist technology. Posted: 22 May 2014 \| Published: 23 May 2013 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| Systems Management \| Systems Management Services

Transform IT: Transform the Enterprise sponsored by ServiceNow WHITE PAPER: Discover the three IT imperatives for a CIO-led transformation, and learn how CIOs are adopting strategies to change IT. Posted: 19 May 2014 \| Published: 19 May 2014 TOPICS: CIOs \| IT Asset Management \| IT Best Practices \| IT Departments \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| ITIL

The Future of IT: From Chaos to Service Automation sponsored by ServiceNow WHITE PAPER: In this white paper learn how service automation offers a life raft for those IT departments struggling to stay afloat in the new sea of complexities. View now and find a clear way in your voyage to modern IT success. Posted: 19 May 2014 \| Published: 19 May 2014 TOPICS: CIOs \| Cloud Computing \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| Software as a Service

How to Develop Custom Apps Quickly, Easily and Cost Effectively sponsored by ServiceNow WHITE PAPER: Learn how codifying and automating unique processes with custom applications can save organizations time and money. Posted: 19 May 2014 \| Published: 19 May 2014 TOPICS: Application Development \| Applications Management \| IT Management \| IT Service Management \| ITIL

IT Service Management Reports