Implementing Best Practices: The Dell Management Console and ITIL
sponsored by Dell and Symantec
WHITE PAPER:
The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers.
Posted: 15 Oct 2009 | Published: 15 Oct 2009
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Agosto Takes Managed Services to a New Level with Google Apps
sponsored by Google Apps Authorized Reseller Program
CASE STUDY:
Read this case study to learn how Agosto used Google Apps to help their client, Dunn Bros', communicate and collaborate between its many store and office locations.
Posted: 15 Oct 2009 | Published: 15 Oct 2009
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Mobility Management the ITIL and ITSM Way: An Enterprise BlackBerry, iPhone (and Beyond) Imperative
sponsored by BoxTone
WHITE PAPER:
In this Handbook, you'll learn how Mobile User Management has emerged as the most effective application of ITSM leveraging ITIL to support mobile user connectivity and mobile application access.
Posted: 08 Oct 2009 | Published: 08 Oct 2009
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Clabby Analytics Research Brief
sponsored by IBM
ANALYST BRIEF:
In this Research Brief, Clabby Analytics takes a closer look at IBM’s smarter planet initiative and its dynamic infrastructure strategy. They're defined in broad terms ? attention is given to the bigger picture: Don't overlook business resiliency and security when building a dynamic infrastructure.
Posted: 06 Oct 2009 | Published: 06 Oct 2009
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Intelligent Performance Enhances Business Agility and Expands Insight
sponsored by Insight & Intel
PRODUCT OVERVIEW:
Microsoft Windows Server® and SQL Server® 2008, together with intelligent server platforms based on the Intel® Xeon® processor 5500 series, deliver breakthrough performance and scalability within the same energy and space footprint as prior-generation processors.
Posted: 06 Oct 2009 | Published: 06 Oct 2009
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Five Requirements for Greater Efficiency During IT Failures
sponsored by Hewlett-Packard Company
WHITE PAPER:
For many companies, the upside to a down economy is an opportunity to consolidate IT operations. Read this white paper for five requirements to attain greater IT efficiency.
Posted: 25 Sep 2009 | Published: 25 Sep 2009
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Simplify and Automate: Building Your Roadmap to Improve IT Delivery and Support - A free one-day virtual seminar brought to you by BMC Software, Inc.
sponsored by BMC Software, Inc
VIRTUAL SEMINAR:
Find out how you can build a plan for IT simplification and automation and get practical advice for your complex challenges around areas such as: business service management, service desk and self-service, mainframe cost optimization, virtualization and cloud computing.
Posted: 22 Sep 2009 | Published: 22 Sep 2009
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Tips for tracing enterprise transactions
sponsored by Forum Systems
PODCAST:
SOA governance is comprised of the strategies and technologies that ensure a SOA is developed to meet company standards and expectations.
Posted: 18 Sep 2009 | Premiered: 18 Sep 2009
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The MidMarket CIO's Guide to Successful ITIL Implementation
sponsored by SkillSoft Corporation
EDITORIAL RESOURCE GUIDE:
Businesses across the globe have adopted the concepts set forth in the IT Infrastructure Library (ITIL), a set of guidelines to help companies determine best practices to achieve quality service. This eGuide will answer the common questions that arise when considering implementation as well as introduce you to resources from Skillsoft on ITIL.
Posted: 15 Sep 2009 | Published: 15 Sep 2009
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HP Network Lifecycle Services and Solutions: Extend Your Connected World on Every Front
sponsored by Hewlett-Packard Company
WHITE PAPER:
This white paper details how HP enables an enterprise to get the most from their network investment, giving users fast, secure access to the information they need - whenever they need it - quickly and cost-effectively.
Posted: 10 Sep 2009 | Published: 10 Sep 2009
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Aligning For a More Successful Business and IT Development Paradigm
sponsored by Active Endpoints, Inc.
WHITE PAPER:
This paper examines how the adoption of SOA (Service Oriented Architecture) can significantly improve Business and IT alignment.
Posted: 09 Sep 2009 | Published: 09 Sep 2009
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Size Up Top Security Vendors with Comparative Security Testing
sponsored by ESET
WHITE PAPER:
Read this paper to learn the results of a study that examined performance evaluations and comparative tests on the ESET Smart Security Business Edition package as well as other leading solutions.
Posted: 03 Sep 2009 | Published: 03 Sep 2009
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Migrate from a Proprietary Server Architecture? - Open Systems Provide Way to Exit Money Pit
sponsored by Dell, Inc. and Intel
ANALYST REPORT:
In this down economy, now is the time to examine the total cost of ownership (TCO) of your proprietary server infrastructure and migrate to a more cost-effective open systems platform designed for tomorrow. If this hits home for you, please read on.
Posted: 02 Sep 2009 | Published: 02 Sep 2009
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Optimizing Virtualization to Deliver Best-in-Class Outcomes
sponsored by VKernel
WHITE PAPER:
This EMA paper (prepared for VKernel) discusses the challenges in achieving virtualization goals in the enterprise and how capacity management can help optimize resource utilization while maintaining performance.
Posted: 24 Jul 2009 | Published: 24 Jul 2009
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Schneider Electric - Bringing Facts to the Table
sponsored by Compuware Corporation
PODCAST:
Dave Patzwald of Schneider North America talks about how he responded to a direct challenge from his executive team to "fix the systems availability issue."
Posted: 17 Jul 2009 | Premiered: 17 Jul 2009
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Nucleus Research - Focusing IT Efforts During Uncertain Times
sponsored by Compuware Corporation
PODCAST:
Rebecca Wetteman, Vice President with Nucleus Research, discusses the impact of the current economic climate on IT spending and how IT leaders can justify and articulate the value of infrastructure projects like application performance management.
Posted: 17 Jul 2009 | Premiered: 17 Jul 2009
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Application Performance Management Best Practices
sponsored by Compuware Corporation
PODCAST:
It's a top priority to keep your applications running and end users happy. Discover how application performance management can help you quickly dive into the root causes of problems, before they negatively affect your network and users.
Posted: 17 Jul 2009 | Premiered: 17 Jul 2009
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Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc
WHITE PAPER:
In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 18 Jun 2009 | Published: 18 Jun 2009
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Unlock the Hidden IT Opportunities in Troubled Economic Times
sponsored by BMC Software, Inc
WHITE PAPER:
IT executives are under intense pressure to cut costs, and that pressure is significantly increased by the current grim economic outlook. So, how can your organization weather this economic storm? Surprisingly, a variety of opportunities for IT are hidden within today's financial challenges. Learn how with the right approach, processes, and...
Posted: 18 Jun 2009 | Published: 18 Jun 2009
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Ride the Express Lane in the Journey to Speed ITIL® Adoption
sponsored by BMC Software, Inc
WHITE PAPER:
The journey to ITIL is challenging and requires clarity of vision and a disciplined execution to achieve that vision. By following ITIL practices, your IT organization will become more closely integrated with the business. BMC recommends making the journey to ITIL in a sequence of six incremental steps, the phases of which are driven through...
Posted: 18 Jun 2009 | Published: 18 Jun 2009
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Modernizing IT: Strategies for Improving Service Quality and Reducing IT Costs
sponsored by BMC Software, Inc
WHITE PAPER:
Working harder simply won't get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs. Read about cost-effective, automated ways to meet this challenge head-on in our latest article, “Strategies for Modernizing IT, Reducing Costs, and..”
Posted: 17 Jun 2009 | Published: 17 Jun 2009
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Business Service Efficiency: The Key to Green IT and Profitability
sponsored by BMC Software, Inc
WHITE PAPER:
Data center energy costs continue to take up a significant portion of IT budgets, and it seems that there is no end in sight. This paper addresses, in a unified and systemic way, many of the power consumption issues that IT has been grappling with in piecemeal fashion.
Posted: 17 Jun 2009 | Published: 17 Jun 2009
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Understanding ITIL® Service Portfolio Management: An Approach For Implementing Effective Service Lifecycle Management
sponsored by BMC Software, Inc
WHITE PAPER:
IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure...
Posted: 17 Jun 2009 | Published: 17 Jun 2009
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Seven Ways ITIL Can Help You in an Economic Downturn
sponsored by BMC Software, Inc
WHITE PAPER:
IT Infrastructure Library® (ITIL®) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT organization to cope with the effects of economic stress. ITIL can help you to deliver higher-performing technology services that help your business to be both more competitive today and...
Posted: 15 Jun 2009 | Published: 15 Jun 2009
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Data Center Automation - Facing the Air of Change
sponsored by Wipro Technologies
WHITE PAPER:
Many IT organizations still perform a majority of Data Center administration tasks manually. Today, manual techniques are obsolete as Information Technology is required to manage complex multivendor infrastructures cost-effectively. There is one way to meet this challenge and that is Automation.
Posted: 12 Jun 2009 | Published: 12 Jun 2009
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