IT Service Industry White Papers, Software Downloads, Definition and Webcasts

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May 21, 2013

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IT Service Industry Reports

13 Infrastructure Decisions That Result In Poor IT Security sponsored by Global Knowledge WHITE PAPER: This white paper presents 13 somewhat common infrastructure decisions that can result in poor IT security. It is possible that your organization can improve its security in one or more of these areas. Take the time to assess your current security policy in each of these areas to see if there is room for refinement or improvement. Posted: 17 Dec 2010 \| Published: 17 Dec 2010 TOPICS: IT Industry \| IT Infrastructure \| IT Management \| Network Security \| Security \| Security Best Practices \| Security Infrastructure \| Security Management

Guide to Social IT Basics sponsored by ServiceNow WHITE PAPER: When IT organizations utilize social media, it can efficiently help more people inside and outside the data center quickly access more services and knowledge. Combine people's knowledge and good will and the essence of information technology service management (ITSM) can be more fully realized. Posted: 20 Nov 2012 \| Published: 20 Nov 2012 TOPICS: CIOs \| Collaboration \| Collaborative Applications Software \| Collaborative Commerce \| Data Center Management \| Data Centers \| IT Best Practices \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| ITIL \| Social Computing \| Social Networking

Succeed in the cloud with service lifecycle management sponsored by Hewlett-Packard Company WHITE PAPER: This paper shows that by accelerating the adoption and widening the footprint of service lifecycle management, IT can turn cloud into an opportunity to transition smoothly into a new world of hybrid delivery. It also presents five actions senior IT management can take to expedite this transition with minimal risk and disruption. Posted: 01 Mar 2013 \| Published: 01 Mar 2013 TOPICS: Business of Information Technology \| Business Process Automation \| Business Process Management \| Business Process Outsourcing \| Cloud Computing \| Cloud Management \| IT Asset Management \| IT Best Practices \| IT Departments \| IT Industry \| IT Infrastructure \| IT Management \| IT Outsourcing Services \| IT Service Management \| IT Services \| ITIL

22 Technical Considerations for Evaluating a Defragmentation Solution for Enterprise Workstations sponsored by Diskeeper Corporation WHITE PAPER: This paper compares the enterprise-targeted technologies in the Diskeeper performance software product line with the basic defragmentation solution offered in Windows’ more recent operating system releases. It outlines 22 considerations and solutions for defragmentation which is critical to the performance of every windows system. Posted: 16 Nov 2010 \| Published: 16 Nov 2010 TOPICS: Defragmentation \| File Management Programs \| IT Industry \| IT Management \| Systems Management \| Systems Management Services \| Windows 7 \| Windows XP

Tackling Today’s Data Center Energy Efficiency Challenges – A Software-Oriented Approach sponsored by Schneider Electric WHITE PAPER: Energy consumption is a growing concern for data centers. This paper outlines a software-based approach to the data gathering, trending, and analysis that are necessary to apply successful energy efficiency measures in data center environments. Posted: 28 Jan 2011 \| Published: 28 Jan 2011 TOPICS: Data Center Cooling \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Center Power Management \| Data Centers \| Energy Efficiency \| Energy Industries \| IT Industry \| IT Infrastructure

Best Practices for Migrating to a New Service Desk Platform sponsored by Nimsoft, Inc. WHITE PAPER: This white paper offers guidelines and best practices for IT organizations that are in the midst of, or are planning a migration to a new service desk platform. Within, learn how you can effortlessly migrate your tickets, workflow, knowledge articles, and more. Posted: 05 Jul 2012 \| Published: 05 Jul 2012 TOPICS: IT Best Practices \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Service Centers \| IT Service Management \| IT Services \| ITIL

EDS Workplace Management Services and PCs with Intel vPro Technology sponsored by Intel Corporation WHITE PAPER: The evaluation showed that EDS could use a dedicated software application, or "virtual appliance," to update software applications, remediate PCs, and restore data for a user OS that had become inoperative. Posted: 02 Oct 2006 \| Published: 01 Oct 2006 TOPICS: Desktop Computer Support \| IT Industry \| Multi-core Processor Architecture \| Multi-core Processors \| Network Interface Cards \| Remote Network Management \| Software Virtualization \| Virtual Machine Monitor

A Buyer's Guide for Software Companies Considering On-demand Financial Applications to Meet Their Business Requirements sponsored by Intacct Corporation WHITE PAPER: The movement to a Software as a Service (SaaS) model is placing pressure on software vendors. This paper examines the trends which are transforming the software industry and independent Software Vendors to leverage on-demand financial applications. Posted: 08 Dec 2008 \| Published: 01 Jan 2007 TOPICS: Application Life-Cycle Management \| Financial Applications Software \| Financial Management \| IT Industry \| OEMs \| Software as a Service \| Software Selection

Journal of Management Excellence: The Value of Information sponsored by Oracle Corporation WHITE PAPER: In this issue, our authors have done an outstanding job of exploring many facets of VOI. Robert Shimp discusses the shift in the economy from that of a services economy to an information management economy. Posted: 09 May 2011 \| Published: 31 Mar 2011 TOPICS: Business Process Automation \| Business Process Management \| Economic Environment \| IT Industry \| IT Management \| SOA

Applying ITIL Best Practice Principles to IPAM sponsored by BT Diamond IP WHITE PAPER: This white paper will explain how each of the main ITIL areas can be applied specifically to IP address management (IPAM), and the benefits that can be accrued from using this management framework. Posted: 20 Dec 2010 \| Published: 20 Dec 2010 TOPICS: IP \| IP Address Management \| IP Networks \| IT Industry \| IT Infrastructure \| IT Management \| ITIL \| Network Management

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