IT Management

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ALSO CALLED: IT Strategy, MIS, Management Information Systems, IT Management Leadership, Information Technology Management, Information Technology Strategy
DEFINITION: MIS (management information systems) is a general term for the computer systems in an enterprise that provide information about its business operations. It's also used to refer to the people who manage these systems. Typically, in a large corporation, "MIS" or the "MIS department" refers to a central or centrally-coordinated system of computer expertise and management, often including mainframe systems  … 
Definition continues below.
IT ManagementReports
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Show the Value of IT with a Comprehensive Service Catalogue
sponsored by ServiceNow
WHITE PAPER: This white paper details the importance of a well-crafted service catalog for showing the value of IT to organization decision makers.
Posted: 02 Dec 2013 | Published: 02 Dec 2013

ServiceNow

Changes to Spark the IT Revolution
sponsored by ServiceNow
WHITE PAPER: This whitepaper covers the important changes IT needs to make in order to keep up with tech savvy employees and emerging technology trends.
Posted: 02 Dec 2013 | Published: 02 Dec 2013

ServiceNow

Get the Full Benefits of IT Asset Management
sponsored by ServiceNow
WHITE PAPER: This whitepaper covers a solution that will finally bring the benefits of ITAM to your organization.
Posted: 27 Nov 2013 | Published: 27 Nov 2013

ServiceNow

SaaS Economics - The Safe Bet Is No Longer the Smart Bet
sponsored by ServiceNow
WHITE PAPER: This whitepaper suggests the use of software-as-a-service as a method for saving on IT service management.
Posted: 26 Nov 2013 | Published: 26 Nov 2013

ServiceNow

HP's New Style of IT - Delivering a New Approach to IT Service Management
sponsored by Hewlett-Packard Company
WHITE PAPER: This graphic white paper covers an IT management solution that you can mold to your business requirements and budget.
Posted: 26 Nov 2013 | Published: 26 Nov 2013

Hewlett-Packard Company

Transformative Service Management - Reinventing Service Management for the New Style of IT
sponsored by Hewlett-Packard Company
WHITE PAPER: This white paper details the changes that have transformed IT and how they should be viewed as an opportunity for the department to reassert its value.
Posted: 26 Nov 2013 | Published: 22 Oct 2013

Hewlett-Packard Company

Red Hat Enterprise Linux Asks, What If?
sponsored by Red Hat
VIDEO: This video will introduce you to some of the opportunities Red Hat Enterprise Linux can create for your business. Watch and discover what Red Hat can do for you.
Posted: 26 Nov 2013 | Premiered: 26 Nov 2013

Red Hat

Creating a Service-Oriented IT Department
sponsored by ServiceNow
WHITE PAPER: This whitepaper covers the importance of shifting your IT department from infrastructure-oriented to service-oriented.
Posted: 26 Nov 2013 | Published: 26 Nov 2013

ServiceNow

Top 10 IT Service Management Next Practices
sponsored by Hewlett-Packard Company
WHITE PAPER: New challenges in the IT world, such as cloud computing, demand new tools and IT management practices. This guide outlines the implementation of new IT management and the benfits associated with doing so.
Posted: 26 Nov 2013 | Published: 26 Nov 2013

Hewlett-Packard Company

VMware vSphere with Operations Management
sponsored by VMware, Inc.
WHITE PAPER: This whitepaper covers 10 important tech tips to help you find the cause of problems in your data center and quickly resolve them.
Posted: 22 Nov 2013 | Published: 22 Nov 2013

VMware, Inc.

CIO Insights: How ERP Drives Manufacturing Transformation
sponsored by Epicor Software Corporation
WHITE PAPER: This resource examines how ERP and other technologies are impacting the manufacturing sector and the function of IT. Inside, learn about the CIO's new role as a transformative business leader, and discover how the right ERP tool drives success.
Posted: 20 Nov 2013 | Published: 30 Sep 2013

Epicor Software Corporation

Achieving Actionable Insights from IT Operations Big Data
sponsored by IBM
VIDEO: IT operations faces a data deluge, at the same time as they're trying to keep up with a higher demand for service and a shrinking response window for when things go wrong. But with analytics for IT operations, you can turn terabytes of monitoring data into actionable insights that allow IT to take a proactive approach to application performance.
Posted: 20 Nov 2013 | Premiered: 20 Nov 2013

IBM

Bridging the IT Gap -- A Fresh Approach to Infrastructure Management eBook
sponsored by HP and Intel® Xeon® processors
WHITE PAPER: This white paper covers the gap between data center technologies and infrastructure management tools capabilities and discusses what must change and it how to change it.
Posted: 19 Nov 2013 | Published: 16 Sep 2013

HP and Intel® Xeon® processors

Operational Insight for Running IT at the Speed of Business
sponsored by IBM
WHITE PAPER: This white paper reveals how your organization can use IT operations analytics to solve and resolve IT issues more quickly, proactively, and effectively – allowing you to run IT at the speed of business. Read on to learn how this approach can help you manage big data, avoid costly outages, and more.
Posted: 18 Nov 2013 | Published: 29 Oct 2013

IBM

Delivering IT as a Service With a Software-Defined Data Center
sponsored by VMware
WHITE PAPER: This whitepaper, drawn from an international study on cloud innovation, looks at the rise of the IT as a Service model and how it can position IT as an innovative business partner.
Posted: 18 Nov 2013 | Published: 18 Nov 2013

VMware

Reworking the Infrastructure for IT Efficiency
sponsored by IBM
WHITE PAPER: This whitepaper focuses on the ability of pre-integrated, pre-configured, and pre-optimized hardware platforms to help improve efficiency in modern data centers.
Posted: 12 Nov 2013 | Published: 31 Jul 2013

IBM

River Oaks Hospital Case Study
sponsored by GE
WHITE PAPER: Read up on this case study on the Neonatal Intensive Care Unit at River Oaks Hospital, which has transitioned to an electronic documentation system that streamlines patient information to reduce the time needed managing interfaces and more time providing health services.
Posted: 27 Nov 2013 | Published: 31 May 2011

GE

Integrated Systems and Streamlined Practices Propel New, Responsive IT Organizations
sponsored by IBM
WHITE PAPER: Access this report for Forrester to discover how organizations are responding to the need to transform. Discover some of the challenges faced with the transformation, and how the change is far more fundamental than previously anticipated.
Posted: 26 Nov 2013 | Published: 26 Nov 2013

IBM

Enterprise Resiliency & Application Recovery
sponsored by SunGard Availability Services
WHITE PAPER: When disaster strikes, your IT information and data is compromised. This side-by-side case study outlines how East Coast University and a medical center in NYC helped weather hurricane sandy and maintain IT availability.
Posted: 26 Nov 2013 | Published: 26 Nov 2013

SunGard Availability Services

Understanding the Ins-and-Outs of IT Disaster Recovery Management
sponsored by SunGard Availability Services
WHITE PAPER: This crucial white paper examines what elements are critical in constructing comprehensive DR strategy, detailing the three components crucial to success: backup hardware, software, and the surrounding programs.
Posted: 25 Nov 2013 | Published: 25 Nov 2013

SunGard Availability Services

Find the IT Service Management Solution that’s Right for Your Business - A Buyer’s Guide
sponsored by CA Technologies.
WHITE PAPER: This white paper covers five criteria for improving ITSM to help drive your business.
Posted: 15 Nov 2013 | Published: 15 Nov 2013

CA Technologies.

How to Drive ROI From Service Performance:Examining The Cost Benefits of Automated Service Level Management
sponsored by CA Technologies.
WHITE PAPER: This white paper details the value of service level management and explains three best practices to drive ROI.
Posted: 14 Nov 2013 | Published: 14 Nov 2013

CA Technologies.

The management cockpit approach to running your IT environment
sponsored by Hewlett-Packard Company
WEBCAST: As IT environments become more dynamic, your operations teams need a unified approach to management and monitoring. In this webcast, learn how automatic detection and automated monitoring setup and configuration are two methods for meeting IT challenges. Inside, discover how the "management cockpit" improves management, and much more.
Posted: 13 Nov 2013 | Premiered: Nov 13, 2013

Hewlett-Packard Company

Understanding BlackBerry Balance
sponsored by BlackBerry
WEBCAST: This exclusive webcast examines a solution that allows you to utilize a single mobile device for both personal and work, separating key applications and data for each so they do not overlap.
Posted: 12 Nov 2013 | Premiered: Nov 12, 2013

BlackBerry

Study Reveals Cloud Expectations, Concerns and Experiences
sponsored by Cisco Systems, Inc.
WHITE PAPER: There is no doubt that cloud computing is changing the IT landscape, but it may also be changing IT's position within business dynamics and objectives. This comprehensive whitepaper presents the findings of a recent survey of IT decision makers on the impact of cloud computing business-wide.
Posted: 12 Nov 2013 | Published: 03 Oct 2013

Cisco Systems, Inc.
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IT MANAGEMENT DEFINITION (continued): …  but also including by extension the corporation's entire network of computer resources. In the beginning, business computers were used for the practical business of computing the payroll and keeping track of accounts payable and receivable. As applications were developed that provided managers with information about sales, inventories, and other data that would help in managing the enterprise, the term "MIS" arose to describe these kinds of applications. Today, the term is used broadly in a number of contexts and includes (but is not limited to): decision support systems, resource and people … 
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