IT Management White Papers ( IT Strategy, MIS, Management Information Systems, IT Management Leadership, Information Technology Management, Information Technology Strategy ) Software Downloads, Definition and Webcasts

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May 23, 2013

IT Management
ALSO CALLED: IT Strategy, MIS, Management Information Systems, IT Management Leadership, Information Technology Management, Information Technology Strategy DEFINITION: MIS (management information systems) is a general term for the computer systems in an enterprise that provide information about its business operations. It's also used to refer to the people who manage these systems. Typically, in a large corporation, "MIS" or the "MIS department" refers to a central or centrally-coordinated system of computer expertise and management, often including mainframe systems … Definition continues below.
IT Management Reports
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Customer Case Study Super Group sponsored by Cherwell CASE STUDY: Frustrated with their current IT service desk, Super Group, a broad-based supply chain management business, was on the lookout for a system that provided ITIL out-of-the-box, could be adopted and modified to meet changing business needs, and was cost effective and efficient. Read this case study to find out where they turned. Posted: 25 Jan 2013 \| Published: 24 Jan 2013 TOPICS: IT Best Practices \| IT Consulting Services \| IT Departments \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Spending \| IT Systems \| IT Workforce

Evaluating ITIL Help Desk/Service Desk Software Top 10 Considerations sponsored by Cherwell WHITE PAPER: This white paper demystifies some of the common misconceptions surrounding help desk software selection. Inside, you'll find the top ten considerations for evaluating a help desk software solution. Posted: 24 Jan 2013 \| Published: 24 Jan 2013 TOPICS: IT Best Practices \| IT Consulting Services \| IT Departments \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Services

Customer Case Study First Rate sponsored by Cherwell CASE STUDY: This brief case study demonstrates how First rate Exchange aved time and resources with out-of-the-box configuration of key ITIL processes made for a quick and easy implementation, enabling easy development of new functionality by all authorized members of the IT team. Posted: 24 Jan 2013 \| Published: 24 Jan 2013 TOPICS: IT Best Practices \| IT Consulting Services \| IT Departments \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Systems \| IT Workforce

Empowering People on the Move - The Delivery of tomorrow's Business Services sponsored by Cherwell WHITE PAPER: This white paper takes an in-depth look at ways mobile services can actually improve how technology services are delivered into the business. Read now to learn how your IT department can adapt to the mobile business climate by delivering user-driven business services that promise to improve efficiency, innovation and profit. Posted: 24 Jan 2013 \| Published: 24 Jan 2013 TOPICS: IT Best Practices \| IT Departments \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Systems \| Mobile Device Management \| Mobile Workers

Top 10 Project Management Trends for 2013 sponsored by ComputerWeekly.com ESSENTIAL GUIDE: A global panel of experts identify the top 10 trends in project management in 2013 Posted: 24 Jan 2013 \| Published: 24 Jan 2013 TOPICS: Agile Manufacturing \| IT Management \| IT Management Services \| Leadership \| Project Management \| Project Management Software

Increase performance while cutting costs: Applications modernization delivers sponsored by Hewlett-Packard Limited WHITE PAPER: Read this white paper to discover useful modernization strategies that can help you tackle the complexities of trimming your existing application portfolio in the right places to make room for innovation and ensuring seamless integration between all the moving parts of your IT operation— both legacy and new. Posted: 22 Jan 2013 \| Published: 31 May 2012 TOPICS: Application Integration \| Application Performance Management \| Application Portfolio Management \| Applications Management \| IT Management \| Legacy Applications Software

Applications Rationalization for Enterprise Agility sponsored by Hewlett-Packard Limited WHITE PAPER: Read this white paper to discover the tools and practices you need in order to implement an application portfolio rationalization strategy that can help you improve agility, shift more resources into innovation, reduce costs, and ensure the alignment of IT to the business. Posted: 22 Jan 2013 \| Published: 31 Dec 2012 TOPICS: Application Performance Management \| Application Portfolio Management \| Applications Management \| Applications Management Services \| Applications Management Software \| IT Management

Create agility. Spur innovation. Taming Sprawl with Applications Rationalization sponsored by Hewlett-Packard Limited WHITE PAPER: According to a recent Forrester study, in order to tame this application sprawl, 60 percent of CIOs have already allocated budget for an application rationalisation project. In this white paper, explore in-depth information that explains their motives as well as how you can follow in their forward-thinking footsteps. Posted: 22 Jan 2013 \| Published: 31 Dec 2012 TOPICS: Application Development \| Application Performance Management \| Application Portfolio Management \| Applications Management \| Applications Management Services \| Applications Management Software \| IT Management

Applications Rationalization: Take Control of your Applications with HP sponsored by Hewlett-Packard Limited VIDEO: One of IT's biggest struggles today is trying to map resource utilization amidst a complex, sprawling portfolio of disjointed, often redundant applications. View this brief video to discover strategies that can help you take control of your applications, so you can respond faster to threats and opportunities, simplify your IT, and reduce costs. Posted: 22 Jan 2013 \| Premiered: 22 Jan 2013 TOPICS: Application Infrastructure \| Application Performance Management \| Application Portfolio Management \| Applications Management \| Applications Management Software \| IT Governance \| IT Infrastructure \| IT Management

Increase IT Performance from the Enterprise to the Cloud with WAN Optimization - Taneja Group sponsored by Riverbed Technology, Inc. WHITE PAPER: Pressured IT departments today need a solid WAN optimization solution to help handle consolidation and increased data mobility. Read this solution profile white paper to get an in-depth look at one such solution. Posted: 18 Jan 2013 \| Published: 01 Jun 2010 TOPICS: Cloud Management \| Data Management \| IT Infrastructure \| IT Management \| Network Management \| Network Performance \| Network Performance Management Software \| WAN

Oracle Magazine: Modernize your IT sponsored by Oracle Corporation UK Ltd WHITE PAPER: This issue of Oracle ONE Magazine offers advice on ridding your organization of complex, outdated IT and explores how Oracle can make this modernization simple. Posted: 18 Jan 2013 \| Published: 31 Jul 2012 TOPICS: Cloud Computing \| Cloud Management \| CRM \| Database Administration \| Database Administrators \| Database Management \| Database Managers \| Databases \| Downtime \| IT Management \| Platform as a service \| Security

7 Stages of IT Monitoring Grief sponsored by Zenoss, Inc. WHITE PAPER: Download this eBook to find out where you are in the 7 Stages of IT Monitoring Grief and how you can put a stop to the endless cycle of the IT monitoring challenge. Posted: 18 Jan 2013 \| Published: 18 Jan 2013 TOPICS: Cloud Computing \| Converged Networks \| IT Management \| Network Infrastructure \| Network Managers \| Network Monitoring \| Network Performance \| Networking \| Server Management \| Service Level Management

What are your options when performing a Windows migration? sponsored by AppSense WHITE PAPER: Access this helpful white paper to learn about the choices that are available to organizations preparing to migrate to Windows 7. Discover the pros and cons of the various strategies, along with best practices for ensuring that your transition to Windows 7 is smooth and effective. Posted: 15 Jan 2013 \| Published: 15 Jan 2013 TOPICS: Data Center Construction \| Data Center Infrastructure Efficiency \| Data Center Management \| IT Best Practices \| IT Infrastructure \| IT Management \| Operating Systems

Change Is Constant: PMBOK Guide® 5th Edition sponsored by Global Knowledge WHITE PAPER: This white paper outlines the additions and changes that have been made to the latest edition of The Guide to the Project Management Body of Knowledge® (PMBOK), allowing you to strategically plan for project management success. Read on to learn more. Posted: 15 Jan 2013 \| Published: 31 Dec 2012 TOPICS: Business Process Management \| CIOs \| IT Best Practices \| IT Management \| Program Management \| Project Management \| Workforce Planning

Podcast Enterprise Service Architecture: Building a Platform for Strategy-Driven Transformation sponsored by OpenText PODCAST: Listen to this podcast to learn about an enterprise modeling tool that helps organizations model everything from their goals and objectives to the capabilities and processes that allow their services to run. Learn how this tool helped one major bottling company implement standards for managing its EA environment. Posted: 24 Dec 2012 \| Premiered: Dec 10, 2012 TOPICS: Enterprise \| Enterprise Applications Software \| Enterprise Architectures \| IT Infrastructure \| IT Management \| Model Driven Architecture \| SQL \| SQL Server

CIO Challenges: The Best Defense is a Good Offense sponsored by ORACLE APAC WHITE PAPER: Read this white paper to learn how CIOs are building a foundation for a much more agile business that holds the potential for working in a more flexible way and enabling faster innovation by actively evaluating and experimenting with newer technologies. Posted: 19 Dec 2012 \| Published: 19 Dec 2012 TOPICS: Best Practices \| CIOs \| IT Best Practices \| IT Departments \| IT Management \| IT Managers \| IT Spending

The Intelligent Enterprise: Creating a culture of speedy and efficient decision-making sponsored by Oracle Corporation UK Ltd WHITE PAPER: How does your company compare to others when it comes to making smart business decisions? Read this paper on the survey of about 200 senior executives and CIOs from across industries to learn where you are ahead or behind your competitors in data-driven decision-making. Posted: 11 Dec 2012 \| Published: 15 Nov 2011 TOPICS: Business Intelligence \| CIOs \| Data Management \| IT Management \| IT Managers \| Leadership \| Surveys

Video: Data Centre Transformation Master Class 1: Cloud Saving sponsored by Oracle Corporation UK Ltd VIDEOCAST: This brief and informative video provides an overview of data center transformations from the 1970s to present and how the newest technologies like cloud computing can help current IT organization meet their goals. Posted: 10 Dec 2012 \| Premiered: Dec 10, 2012 TOPICS: Cloud Computing \| Cloud Management \| Data Center Consolidation \| Data Center Cooling \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| IT Management \| Systems Management

IBM: Redefining Enterprise Systems sponsored by IBM WHITE PAPER: Access this white paper to find out why it is imperative for enterprise IT infrastructures to adapt to modern challenges by utilizing cloud computing and taking new approaches to analytics and security. Posted: 06 Dec 2012 \| Published: 07 May 2013 TOPICS: Cloud Computing \| Cloud Management \| Cloud Storage \| Enterprise \| Enterprise Systems \| IT Infrastructure \| IT Management \| IT Systems

Network Management: Putting Performance First sponsored by CA Technologies. WHITE PAPER: This resource will show you what tools are available to help IT organizations advance to the next level of performance management, including solutions that link end-to-end service and transaction visibility with and understanding of IT infrastructure, and will help reduce response times, help solve problems, and lower costs. Read on to learn more. Posted: 30 Nov 2012 \| Published: 31 Dec 2010 TOPICS: Application Infrastructure \| Application Monitoring \| Applications Management \| Applications Management Services \| Applications Management Software \| Fault Management \| IT Asset Management \| IT Best Practices \| IT Management \| Network Best Practices \| Risk Management

Tackling the New Normal through Unified Infrastructure Management sponsored by CA Technologies. WHITE PAPER: This whitepaper lays out vital information that IT professionals need in order to implement effective infrastructure management. Read now to discover the key challenges involved, how to unify the infrastructure management framework, the tools available to help you, and more. Posted: 30 Nov 2012 \| Published: 30 Nov 2012 TOPICS: Bandwidth Management \| Infrastructure Management \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Service Management \| Network Monitoring

Where is the smart money going in ICT ? sponsored by ComputerWeekly.com WHITE PAPER: Despite the travails of the UK economy over the last year, most ICT businesses have continued to perform robustly, responding swiftly to any need to downsize their teams or evolving their business models in order to deal with a changing environment. Posted: 29 Nov 2012 \| Published: 24 Mar 2011 TOPICS: Compliance (Systems Operations) \| Compliance Best Practices \| Compliance Software \| IT Management \| IT Management Services

Cloud Costs and Management Considerations sponsored by CSC EGUIDE: This expert E-Guide provides considerations you should keep in mind when moving to the cloud – especially when it comes to security and risk tolerance – and offers expert advice on how to foster cloud adoption in your enterprise. Posted: 24 Jan 2013 \| Published: 24 Jan 2013 TOPICS: Access Control \| Cloud Computing \| Cloud Management \| Cloud Security \| Compliance (Systems Operations) \| IT Management \| Management Service Providers \| Outsourcing \| Risk Assessment \| Risk Management

Business Software Management: Best Practices for Ongoing Success sponsored by More Direct EGUIDE: This e-guide from SearchCIO.com highlights the baseline requirements that must be met by business software in order to deliver the higher-level services and information that help businesses thrive. Posted: 21 Jan 2013 \| Published: 21 Jan 2013 TOPICS: Business IT Alignment \| Business Management \| Business of Information Technology \| Business Performance Management \| Business Process Automation \| Business Process Management \| Business Processes \| CIOs \| IT Asset Management \| IT Best Practices \| IT Management

Roundtable: Green IT: Making sustainability a corporate game-changer sponsored by ComputerWeekly.com WHITE PAPER: To discuss 'green' issues, C8 Consulting and document imaging manufacturer Kyocera Mita invited a number of specialists to give their views on the role of ‘green’ and making sustainability a corporate game-changer in the future. Posted: 27 Dec 2012 \| Published: 21 Jun 2010 TOPICS: Environmental Compliance \| Environmental Standards \| Green Data Center \| Green Storage \| IT Best Practices \| IT Management \| IT Systems

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IT MANAGEMENT DEFINITION (continued): … but also including by extension the corporation's entire network of computer resources. In the beginning, business computers were used for the practical business of computing the payroll and keeping track of accounts payable and receivable. As applications were developed that provided managers with information about sales, inventories, and other data that would help in managing the enterprise, the term "MIS" arose to describe these kinds of applications. Today, the term is used broadly in a number of contexts and includes (but is not limited to): decision support systems, resource and people …
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