IT Management

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ALSO CALLED: IT Strategy, MIS, Management Information Systems, IT Management Leadership, Information Technology Management, Information Technology Strategy
DEFINITION: IT (information technology) is a term that encompasses all forms of technology used to create, store, exchange, and use information in its various forms (business data, voice conversations, still images, motion pictures, multimedia presentations, and other forms, including those not yet conceived). It's a convenient term for including both telephony and computer technology in the same word. It is  … 
Definition continues below.
IT Management Reports
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2017 IT Skills and Salary Report
sponsored by Global Knowledge
RESEARCH CONTENT: Although IT professionals' salaries vary, IT departments around the world face similar challenges and demand similar skill sets. In this in-depth research report by Global Knowledge, discover the 2017 revelations in IT skills and salaries. Uncover which skills are in highest demand, which countries have higher average salaries, and more.
Posted: 14 Apr 2017 | Published: 14 Apr 2017

Global Knowledge

Webinar: The Value of Extended Reality Technologies to Business
sponsored by Dell EMC - Workstation
WEBCAST: Tune in as experts reveal the value of augmented, virtual, and mixed reality, and evaluate their potential business impact. See how companies are developing both internal and customer facing applications with these technologies, and benchmark your success with AR, VR, and MR against them.
Posted: 13 Apr 2017 | Premiered: Apr 7, 2017

Dell EMC - Workstation

Building A Resilient Smart Grid
sponsored by Red Hat
WHITE PAPER: Download this resource to discover reference architectures to improve collection, distribution and storage of data within energy providers' IT infrastructures. Additionally, learn how providers can embrace digital transformation to improve electric utilities services.
Posted: 13 Apr 2017 | Published: 13 Apr 2017

Red Hat

MyRepublic Adopts Unified Cloud with OpenStack Platform
sponsored by Red Hat
VIDEO: Tune in to learn how to achieve greater infrastructure flexibility and scalability with a unified private cloud that delivers the demands of a production-scale environment on open source software. Learn how your organization can cut time to market for new services, reduce hardware costs, and more.
Posted: 13 Apr 2017 | Premiered: 28 Feb 2017

Red Hat

5 Ways State and Local Government Organizations Can Thrive with the Right ITSM Solution
sponsored by Cherwell
WHITE PAPER: In a government organization, you don't always have the time or budget afforded to those in the private sector. You need an ITSM solution that works efficiently and effectively. Access this whitepaper for 5 priorities to look for when purchasing your own ITSM solution.
Posted: 13 Apr 2017 | Published: 31 Dec 2016

TOPICS:  IT Management
Cherwell

Analyst Report: Hyper-converged Appliances Are the New Scalable, IT Building Blocks
sponsored by Dell EMC Intel®
ANALYST REPORT: In this ESG report, view the testing of one hyper-converged appliance, stacking up its manageability, simple scale-out functionality, performance, and reliability against others of its kind. Access now to use HCI as an IT building block in your enterprise, and learn how HCI simplifies the adoption of virtualization.
Posted: 13 Apr 2017 | Published: 31 Jan 2017

Dell EMC Intel®

Transform your Business with HCI
sponsored by Dell EMC Intel®
ANALYST REPORT: This report navigates IT decision-makers through the evolution of the HCI market—whether beginning their initial deployments or expanding their HCI deployments to new workloads. Read on to learn why HCI is a crucial building block for hybrid cloud, how to expand HCI deployments for remote sites and DR, and more.
Posted: 13 Apr 2017 | Published: 28 Feb 2017

Dell EMC Intel®

Key Technical Support Considerations for the Cognitive Era
sponsored by IBM
WHITE PAPER: Download this white paper to discover the different support and maintenance challenges that confront CIOs when implementing an infrastructure that includes new solutions like mobile, social, cloud initiatives and other new breeds of computer models, including cognitive.
Posted: 13 Apr 2017 | Published: 28 Feb 2016

IBM

IT Service Management Goes to School
sponsored by Cherwell
EBOOK: IT teams are being tasked with doing more with less, as tech issues just keep growing, so what do you do? This is where ITSM comes in. Access this e-book to read case studies from 9 leading colleges from across the U.S. to see how each implemented ITSM tools to tackle challenges common to most businesses.
Posted: 12 Apr 2017 | Published: 29 Dec 2016

Cherwell

How Service Management Is Transforming
sponsored by Cherwell
WHITE PAPER: IT service management (ITSM) is reaching far beyond traditional borders and spreading into every other aspect of your business. This expert analyst report gives you an overview of how the ITSM market is changing and presents 3 cases in a Q&A style to explore how different companies are approaching their ITSM strategies.
Posted: 12 Apr 2017 | Published: 29 Feb 2016

Cherwell

Cherwell Service Management Product Overview Video
sponsored by Cherwell
VIDEO: If you organization is looking to implement, update, or automate ITSM, watch this brief video to learn about Cherwell Service Management software and its key features, including out of the box ITIL certified processes, a modern, intuitive self-service portal, codeless technology, and more.
Posted: 12 Apr 2017 | Premiered: 06 Sep 2016

Cherwell

Start Banking Results with Modern-Day IT Service Management
sponsored by Cherwell
ANALYST REPORT: As more enterprises undergo digital transformation to the 3rd Platform of computing — which comprises cloud, mobility, big data/analytics, and social business — the nature of IT and IT service management is changing rapidly. This analyst report addresses questions regarding digital transformation and how it is affecting the delivery of IT services.
Posted: 12 Apr 2017 | Published: 31 Mar 2017

Cherwell

ITSM Plays Beyond IT
sponsored by Cherwell
EBOOK: ITSM is reaching beyond IT's borders into every aspect of the business. This playbook showcases several businesses that successfully applied ITSM practices throughout their organization. Learn how giants in several industries were able to better manage processes, create inviting customer experiences, and more.
Posted: 11 Apr 2017 | Published: 30 Dec 2016

Cherwell

CIO Trends #4: Benelux
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide, we look at some of the biggest global enterprise trends and add a Benelux twist with a focus on the Netherlands.
Posted: 11 Apr 2017 | Published: 11 Apr 2017

ComputerWeekly.com

CIO Trends #4: Nordics
sponsored by ComputerWeekly.com
EGUIDE: Read analysis of some of the Nordic results from the Computer Weekly IT priorities survey for this year. Unsurprisingly, cloud computing is one of the biggest draws and more than half of CIOs in the region will spend more on cloud technologies this year than they did in 2016.
Posted: 11 Apr 2017 | Published: 11 Apr 2017

ComputerWeekly.com

CIO Trends #4: Middle East
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide, we look at some of the exciting technology developments being tested or already in use in the Middle East.
Posted: 11 Apr 2017 | Published: 11 Apr 2017

ComputerWeekly.com

ITSM Fundamentals for Enterprise
sponsored by Cherwell
WHITE PAPER: The fundamentals of ITSM are being applied across the enterprise. Access this brief white paper to learn about why and how ITSM strategies are being repurposed across various non-IT departments, and how you can go about implementing this strategy in your organization.
Posted: 10 Apr 2017 | Published: 30 Dec 2016

Cherwell

Computer Weekly –11 April 2017: Virtual reality in healthcare
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we find out how virtual reality technology is starting to be used to improve healthcare. We examine the new tax laws that are causing IT contractors to quit government digital projects. And we analyse the software licensing issues arising from SAP's recent court case over indirect access. Read the issue now.
Posted: 10 Apr 2017 | Published: 11 Apr 2017

ComputerWeekly.com

How to Talk to The Business About Enterprise Service Management
sponsored by Cherwell
EBOOK: This e-book teaches you how to leverage ITSM outside of your IT department. Learn how to determine whether a department can benefit from service management in 4 steps and prove the value of ESM to other departments in just 3 steps.
Posted: 10 Apr 2017 | Published: 30 Dec 2016

Cherwell

Focus ANZ: Security & Digital Transformation
sponsored by ComputerWeekly.com
EGUIDE: With cyber threats and attacks making headlines almost every day, cyber security has now become a key focus of many governments and enterprises all over the world. In this e-guide, read about the new measures the Australian government is putting in placeto protect critical systems from cyber attacks.
Posted: 07 Apr 2017 | Published: 07 Apr 2017

ComputerWeekly.com

Firms in Southeast Asia Juggle Meeting Financial Goals with Elevating Customer Experience
sponsored by Dell EMC - CSG & DT
RESEARCH CONTENT: Forrester analysts have recommendations for balancing budgetary pressures while improving customer experiences, which will be imperative companies adapt to enable a stronger workforce. Learn what 327 senior business and technology executives from Asia-Pacific countries reveal in this resource.
Posted: 05 Apr 2017 | Published: 31 Oct 2016

Dell EMC - CSG & DT

A Business Spotlight on Australia and New Zealand
sponsored by Dell EMC - CSG & DT
RESEARCH CONTENT: Businesses in Australia and New Zealand are focusing largely on improving customer experience. Inside this Forrester report, learn some best practices for workforce transformation in these regions.
Posted: 05 Apr 2017 | Published: 31 Oct 2016

Dell EMC - CSG & DT

What Does it Take to Build A Strong Workforce Transformation Strategy
sponsored by Dell EMC - CSG & DT
RESEARCH CONTENT: This Forrester report surveyed 327 senior business and technology executives in 10 different countries about what it takes to nurture effective workforce transformation. Learn why it's critical to move budgets towards technologies that support employee needs, shift tech support outside of your company, and more.
Posted: 05 Apr 2017 | Published: 31 Oct 2016

Dell EMC - CSG & DT

The Foundation of a Successful ITAM Program - In 5 Not So Easy Steps
sponsored by Flexera Software
WHITE PAPER: IT asset management (ITAM) is no easy task. It takes some hard work to ensure that your ITAM program has the right foundation, but it's worth it in the end to have a program that is actually effective. This white paper dives into the 5 complex steps that will guide your ITAM foundation building process to success.
Posted: 05 Apr 2017 | Published: 30 Nov 2015

Flexera Software

A Quick Guide to Modernizing Customer Service
sponsored by ServiceNow
WHITE PAPER: 80 percent of businesses believe they deliver a superior customer experience. However, only 8 percent of their customers agree. Download this white paper to explore how to redefine the fundamentals of customer service by bringing together people, workflows, and systems to proactively resolve issues and optimize the service experience.
Posted: 13 Apr 2017 | Published: 13 Apr 2017

ServiceNow
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IT MANAGEMENT DEFINITION (continued): … IT (information technology) is a term that encompasses all forms of technology used to create, store, exchange, and use information in its various forms (business data, voice conversations, still images, motion pictures, multimedia presentations, and other forms, including those not yet conceived). It's a convenient term for including both telephony and computer technology in the same word. It is the technology that is driving what has often been called "the information revolution."
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