IT Management White Papers ( IT Strategy, MIS, Management Information Systems, IT Management Leadership, Information Technology Management, Information Technology Strategy ) Software Downloads, Definition and Webcasts

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Dec 2, 2009

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IT Management
ALSO CALLED: IT Strategy, MIS, Management Information Systems, IT Management Leadership, Information Technology Management, Information Technology Strategy DEFINITION: IT (information technology) is a term that encompasses all forms of technology used to create, store, exchange, and use information in its various forms (business data, voice conversations, still images, motion pictures, multimedia presentations, and other forms, including those not yet conceived). It's a convenient term for including both telephony and computer technology in the same word. It is … Definition continues below.
IT Management Reports
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CA Spectrum Service Assurance Product Brief sponsored by CA PRODUCT OVERVIEW: Read this brief paper for specifics about the CA Spectrum Service Assurance product's features and benefits. Posted: 20 Nov 2009 \| Published: 20 Nov 2009 TOPICS: Dashboards \| IT Infrastructure \| IT Management \| IT Service Management \| Quality Control \| Service Level Management

CA Service Assurance Webcast: Transforming IT in Lean Times sponsored by CA WEBCAST: Many companies face IT challenges related to visualization, integration, discovery and mapping, prioritization, predictive strategies, and reporting accuracy. This webcast addresses these challenges and explains how CA's approach to service quality is both effective and cost-conscious in lean times. Posted: 20 Nov 2009 \| Premiered: 20 Nov 2009 TOPICS: Content Delivery \| Content Management \| IT Management \| IT Service Management \| IT Systems \| Reporting Software

Managing the Amazon Elastic Compute Cloud with CA sponsored by CA WHITE PAPER: Read this paper to learn how innovative management solutions from CA add comprehensive support for Amazon EC2 with real-time automation, application performance, service, and database management. Posted: 20 Nov 2009 \| Published: 20 Nov 2009 TOPICS: Application Performance Management \| Applications Management \| Cloud Computing \| Data Center Management \| Database Management \| IT Management \| IT Spending

Gartner Videocast-- Lean IT: Innovations in Managing IT Service Quality sponsored by CA VIDEOCAST: Effective management is critical to addressing IT challenges. In this program, leading experts David Williams of Gartner and Roger Pills of CA break down IT's three key challenges to managing IT complexity: aligning IT to the business, managing costs, and IT maturity. Posted: 20 Nov 2009 \| Premiered: 20 Nov 2009 TOPICS: Business Intelligence \| Business IT Alignment \| Business Management \| IT Asset Management \| IT Infrastructure \| IT Management \| IT Spending \| IT Systems

EMA Impact Brief: CA Spectrum Service Assurance Bridges Service Management Gap sponsored by CA WHITE PAPER: Read this brief paper to learn how the new CA integrated service management product offers real hope for beleaguered IT organizations that are trying to bring together the pieces to build an integrated service management story. Posted: 19 Nov 2009 \| Published: 19 Nov 2009 TOPICS: Business Intelligence \| Business IT Alignment \| Business Process Management \| Business Systems \| Dashboards \| IT Management \| IT Service Management \| IT Services

IT Economics: CA Infrastructure Management Reduces Operational Costs and Increases IT Efficiency sponsored by CA WHITE PAPER: This white paper describes the key infrastructure management challenges facing IT managers today. It then discusses how IT teams can improve the economics of infrastructure management by taking advantage of integrated, automated performance analysis and fault isolation technologies. Posted: 19 Nov 2009 \| Published: 19 Nov 2009 TOPICS: Application Performance Management \| Applications Management \| Business IT Alignment \| IT Management \| IT Managers \| Operational Support Systems \| Server Virtualization

The End User Experience: Flexible Computing sponsored by Intel Technology Provider WEBCAST: This webcast explores the business benefits of upgrading to a flexible computing environment. Discover how you can help your customers transition to this environment by providing application virtualisation, profile virtualisation and centralised management tools. Posted: 18 Nov 2009 \| Premiered: 18 Nov 2009 TOPICS: Desktop Applications Management \| Desktop Management \| Desktop Virtualization \| IT Management \| User Experience \| Windows

The End User Experience: The Working End User sponsored by Intel Technology Provider WEBCAST: This webcast provides recommendations to help organizations better meet the diverse computing needs of their customers. Discover how to improve the end user experience with centralised virtual desktops and application virtualisation. Posted: 18 Nov 2009 \| Premiered: 18 Nov 2009 TOPICS: Application Performance Management \| Customer Service \| IT Management \| User Experience \| VARs \| Virtual Desktop Infrastructure

Choosing Your Virtualization Hardware Vendor: Seven Keys to Ensuring Success with Your Customers sponsored by Dell, Inc. and Intel PRODUCT LITERATURE: This paper examines seven key questions you should ask yourself when choosing the prime hardware vendor for your virtualization solutions. Posted: 17 Nov 2009 \| Published: 17 Nov 2009 TOPICS: CIOs \| Data Center Construction \| IT Infrastructure \| IT Management \| IT Managers \| ROI \| Server Hardware \| Server Virtualization \| Storage Virtualization \| TCO

Enterprise Grid Solutions from Sun and Oracle: Taking IT to a Higher Level sponsored by Sun Microsystems, Inc. PRODUCT LITERATURE: If you're already running your business on an enterprise grid—good. And if you're running on Sun and Oracle—even better. But if you want to maximize the advantages of your grid, it's time to upgrade to the latest generation of enterprise grid computing products from Sun and Oracle. Posted: 16 Nov 2009 \| Published: 16 Nov 2009 TOPICS: Applications Management \| Grid Computing \| IT Infrastructure \| IT Management \| Oracle (Product) \| Server Hardware \| Solaris \| TCO

More Functionality, Less Infrastructure: Managed IT with Double-Take Flex sponsored by Double-Take Software WHITE PAPER: Double-Take Flex provides increased functionality by using your existing technology infrastructure, saving you time and money when deploying new computers, protecting workloads and migrating existing workloads to new platforms. Posted: 16 Nov 2009 \| Published: 16 Nov 2009 TOPICS: Blade Servers \| IT Management \| Managed Security Services \| Server Hardware \| Server Virtualization \| Storage Infrastructure \| Storage Management \| Storage Management Services \| Storage Resource Management

eGuide: Expert Guide to Configuring and Managing a Virtual Server Environment sponsored by Sun Microsystems, Inc. and Intel Corporation EGUIDE: This expert E-Guide, brought to you by SearchServerVirtualization.com, Sun, and Intel, discusses how to successfully buy, configure and manage a virtual server environment. Posted: 16 Nov 2009 \| Published: 16 Nov 2009 TOPICS: Business Continuity Planning \| CIOs \| Cloud Computing \| Data Center Management \| Disaster Recovery \| HIPAA Compliance \| IT Management \| IT Managers \| Server Management \| Server Virtualization \| Virtual Machine \| Virtualization Security

A Practitioner’s Guide to More Efficient Network Management sponsored by Hewlett-Packard Company WHITE PAPER: Read this white paper to learn the four key initiatives for attacking network management inefficiency and how automation solutions from HP can help. Posted: 13 Nov 2009 \| Published: 13 Nov 2009 TOPICS: Business Process Automation \| Business Processes \| Change Management \| Configuration Management \| IT Management \| Network Configuration Management \| Network Management \| Network Performance

End-to-End Service Management in the Virtualized Environment: Delivering on the Promises of Virtualization sponsored by Hewlett-Packard Company WHITE PAPER: This paper proposes an approach for IT to manage virtualized environments and shows how HP Business Service Management software enables IT operations to link specialists and specialized tools into day-to-day operations while keeping promises to business users. Posted: 13 Nov 2009 \| Published: 13 Nov 2009 TOPICS: Business IT Alignment \| IT Management \| IT Service Management \| Linux \| Software Virtualization \| UNIX \| Virtual Machine \| VM

Optimizing Business Service Management (BSM) in a Challenging Global Economy: Delivering Service Quality While Improving IT Efficiency sponsored by Hewlett-Packard Company WHITE PAPER: This IDC White Paper examines the roles of virtualization and automation in improving operational efficiencies. Delivering end-to-end service visibility across both physical and virtual infrastructures is a key requirement for preventing service outages or failures. Posted: 13 Nov 2009 \| Published: 13 Nov 2009 TOPICS: Business Service Management \| Change Management \| Configuration Management \| Data Center Management \| IT Management \| IT Managers \| IT Service Management \| Server Virtualization \| TCO

Hitachi IT Operations Analyzer Software sponsored by Hitachi Data Systems SOFTWARE DOWNLOAD: Hitachi IT Operations Analyzer delivers all-in-one monitoring for the data center. A single interface provides a view to the availability and performance of servers and network and storage devices on a network. It eases troubleshooting without agents. Posted: 13 Nov 2009 \| Published: 13 Nov 2009 TOPICS: Data Acquisition Hardware \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Recovery \| Data Storage \| Database Administration \| High Availability \| IT Management \| IT Managers \| LAN \| SAN

Webcast: Business-Driven Virtualization: Optimizing Insight and Efficiency in the Dynamic Datacenter sponsored by Hyper9, Inc. WEBCAST: In this webcast, discover how to achieve greater virtualization maturity, from clearer visibility to higher service levels in your VMware environment. Learn how to identify where your company fits in the virtualization maturity model and find virtualization tools that enable optimal IT performance. Posted: 13 Nov 2009 \| Premiered: 13 Nov 2009 TOPICS: Business IT Alignment \| Capacity Planning \| Data Center Infrastructure Efficiency \| Data Center Management \| IT Management \| Mobile Workers \| Server Consolidation \| Server Virtualization \| Service Level Management \| VMware

Tivoli Beat Article: Seamlessly Link IT Development and Operations sponsored by IBM TECHNICAL ARTICLE: This executive brief reviews the benefits of integrated asset management between development and operations and provides a concrete example of the impact analysis benefits of having a unified catalog of services and assets. Posted: 12 Nov 2009 \| Published: 12 Nov 2009 TOPICS: Business Intelligence \| Business IT Alignment \| Change Management \| Configuration Management \| IT Asset Management \| IT Governance \| IT Management \| IT Service Management

Intel IT Technology Center sponsored by Intel MICROSITE: The resources compiled here explore ways your organization can work to achieve high performance computing. Read more about boosting server performance, how you can power desktops, increasing mobility and securing client systems. These tools will provide you with information to help your organization deliver the best overall performance. Period. Posted: 12 Nov 2009 \| Published: 12 Nov 2009 TOPICS: CIOs \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Center Power Management \| Data Centers \| Data Security \| Disaster Recovery \| High Performance Computing \| IT Management \| Laptop Computers \| Multi-core Processors \| Notebook Computers \| Productivity \| Server Hardware \| Server Management \| Server Virtualization \| Software Development Tools \| Software Implementation \| TCO \| WiMAX

CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs sponsored by Pivotal CRM, a CDC Software solution WHITE PAPER: This white paper provides everything the CIO and IT team must know to evaluate a CRM system based on the critical business and technical issues that matter to IT directors and chief information and technology officers. Posted: 11 Nov 2009 \| Published: 11 Nov 2009 TOPICS: CIOs \| CRM \| CRM Best Practices \| CRM Services \| CRM Software \| CTOs \| IT Departments \| IT Management \| IT Service Management \| IT Utility Services \| TCO

To Green or Not to Green. That is the Question. sponsored by Symantec Corporation WEBCAST: View this webcast to learn how green IT is successfully being implemented in enterprises today and to gain understanding of green IT from cost, compliance, investment, and customer perspectives. Posted: 11 Nov 2009 \| Premiered: 11 Nov 2009 TOPICS: Business IT Alignment \| Business Process Management \| CIOs \| Energy Efficiency \| Enterprise Resource Management \| Enterprise Systems \| Green Data Center \| Investments \| IT Management

Online IT Training Company Deploys Web Conferencing Service, Saves Time and Money sponsored by Microsoft CASE STUDY: Intelliem provides customized solutions that help companies improve their IT environments and that train workers to use software productively. Intelliem needed a cost-effective Web conferencing service to replace meetings, training sessions, and presentations requiring travel to on-site locations. Microsoft® Office Live Meeting was adopted. Posted: 11 Nov 2009 \| Published: 11 Nov 2009 TOPICS: Collaboration \| Collaborative Applications Software \| IT Management \| Microsoft Office \| Productivity \| VoIP \| Web Conferences \| Web Conferencing Software

Low Rate Financing: Get Competitive Rates on Virtually Every IBM Brand sponsored by IBM WHITE PAPER: With all these great products available at such incredible rates, it's easy to see why Low Rate Financing is the best way to get the IT solutions your organization needs. Read this brief paper to learn more. Posted: 11 Nov 2009 \| Published: 11 Nov 2009 TOPICS: Business IT Alignment \| Financing \| Hardware Selection \| IT Management \| IT Spending \| Software Selection \| Spend Management

Whitepaper-- IBM InfoSphere Software: Trusted Information sponsored by IBM WHITE PAPER: Read this paper to learn how you can use IBM's InfoSphere software, and integrated platform for trusted information, to align business and IT, accelerate your projects for faster time to value, leverage your existing infrastructire, and adapt to the changing needs of your business. Posted: 11 Nov 2009 \| Published: 11 Nov 2009 TOPICS: Business IT Alignment \| Business Processes \| Data Integration \| Data Management \| Information Management \| IT Infrastructure \| IT Management \| Master Data Management

CIO Decisions eZine: ITSM Managing for Efficiency and Effectiveness sponsored by SkillSoft Corporation EZINE: IT Service Management frameworks are helping CIOs leverage best practices to lead change, improve response time and better manage the IT/business relationship. In this CIO Decisions eZine, experts offer insights into how to roll out your ITSM implementation. Posted: 10 Nov 2009 \| Published: 10 Nov 2009 TOPICS: Business IT Alignment \| Business Performance Management \| Business Process Automation \| Business Process Management \| CIOs \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| ITIL

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IT MANAGEMENT DEFINITION (continued): … IT (information technology) is a term that encompasses all forms of technology used to create, store, exchange, and use information in its various forms (business data, voice conversations, still images, motion pictures, multimedia presentations, and other forms, including those not yet conceived). It's a convenient term for including both telephony and computer technology in the same word. It is the technology that is driving what has often been called "the information revolution."
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