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IT Infrastructure LibraryReports
 
Maximising automation and the industrialisation of IT
sponsored by ComputerWeekly.com
ANALYST REPORT: This report from analysts Bob Tarzey and Clive Longbottom makes the case for automation in IT operations management.
Posted: 18 Feb 2013 | Published: 05 Dec 2012

ComputerWeekly.com

Hybrid IT Service Management
sponsored by FrontRange Solutions Inc.
VIDEO: This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more.
Posted: 28 Jun 2013 | Premiered: 28 Jun 2013

FrontRange Solutions Inc.

ITIL: The building blocks of an ITSM strategy
sponsored by FrontRange Solutions Inc.
EGUIDE: Services are the building blocks of an ITSM strategy, but how does an enterprise begin to pick and choose the "right" services to manage or develop? Inside this e-guide, get the answer to this question and more. Gain expert insight into utilizing ITIL for continuous improvement in asset management, ITSM, and help desk operations.
Posted: 09 Jan 2012 | Published: 06 Jan 2012

FrontRange Solutions Inc.

Have you built your IT roadmap for 2011? Strategies for incorporating licensing best practices
sponsored by HP and Microsoft
PRESENTATION TRANSCRIPT: This presentation transcript reveals best practices for license management.  Find out how you can leverage ITIL to recover costs and discover guidelines for negotiating license agreements.
Posted: 08 Sep 2010 | Published: 08 Sep 2010

HP and Microsoft

Ensuring Long-Term Success of BI/Analytics Projects: Train and Train Again
sponsored by SAP America, Inc.
WHITE PAPER: BI solutions are fast becoming a mainstay for organizations that recognize that proper collection and analysis of information can improve critical business processes. This paper provides key evaluation concerns for organizations looking to implement comprehensive training to ensure the success of their enterprise BI projects.
Posted: 20 Sep 2010 | Published: 20 Sep 2010

SAP America, Inc.

Government Department saves millions in one of the world's largest modernizations
sponsored by HP
CASE STUDY: This exclusive case study explores how one government department transformed their IT infrastructure by streamlining contracts to improve performance and productivity. Learn how they were able to design a new services framework model to provide access to supplier services and enhance collaboration.
Posted: 10 Oct 2011 | Published: 10 Oct 2011

HP

Expert Cloud Computing Service Strategies
sponsored by Dell Software
EGUIDE: In this expert e-guide from SearchCloudComputing.com, discover how to deploy proper cloud management services and trust your move to the cloud will ensure successful operations, even in an off-site data center.
Posted: 07 Oct 2013 | Published: 07 Oct 2013

Dell Software

The management cockpit approach to running your IT environment
sponsored by Hewlett-Packard Company
WEBCAST: As IT environments become more dynamic, your operations teams need a unified approach to management and monitoring. In this webcast, learn how automatic detection and automated monitoring setup and configuration are two methods for meeting IT challenges. Inside, discover how the "management cockpit" improves management, and much more.
Posted: 13 Nov 2013 | Premiered: Nov 13, 2013

Hewlett-Packard Company

Driving the SLM process in ITIL: Why it should be your priority
sponsored by CA Technologies.
WEBCAST: The notion of service level management is fundamental to business success. Why? Because service level management drives customer satisfaction and retention. In this webcast, learn how to meet SLAs through different strategies such as testing, quality control and capacity management.
Posted: 08 Dec 2011 | Premiered: Dec 8, 2011

CA Technologies.

Driving Best Practices with BSM
sponsored by ASG Software Solutions
WHITE PAPER: Read this paper to learn how BSM solutions contribute to ITIL compliance by helping organizations manage their underlying technology and by ensuring that their IT infrastructures enhance business performance.
Posted: 22 Feb 2010 | Published: 22 Feb 2010

ASG Software Solutions
 
 
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