This resource explores the opportunity that software-as-a-service (SaaS) presents for IT service management (ITSM). Read on now to learn about the financial and operational benefits you can realize with a cloud-based delivery model.
Check out this resource to discover the Cisco Unified Computing System C-Series Rack Servers and B-Series Blade Servers that run Microsoft Exchange server to provide a solid foundation for corporate messaging solutions.
In order to meet fast-evolving business needs, many IT managers are turning to converged infrastructure systems. Access this white paper now to explore this issue in depth and discover the many challenges converged infrastructures can solve.
In this expert e-guide from SearchCloudComputing.com, discover how to deploy proper cloud management services and trust your move to the cloud will ensure successful operations, even in an off-site data center.
Many IT departments have chosen to throw hardware at performance and capacity problems. In the past, that approach has worked, however times and management challenges have changed; demanding a different approach – capacity management. This guide is designed to help those IT leaders who are now looking to assemble a capacity management approach.
CIOs often struggle to understand how the IT Infrastructure Library (ITIL) framework can be beneficial to their organization. This expert e-guide will help make the business case for ITIL adoption, providing an overview of the monetary benefits of ITIL as well as tips for viewing ITIL technology in a friendlier light.
This paper examines that to build an effective change management framework and achieve high availability numbers for an SaaS application requires maturing IT processes along established best practices and investing in quality change management tools.
The cloud is not only changing how IT organizations source and deliver technology – it's also leading IT organizations to be more service centric. This webcast explores what it means to be "service-centric" at both the organizational level and for IT professionals.
Service Level Management is the process of setting benchmarks for service level performance, measuring that performance and ensuring compliance with your service goals and your customers' expectations. Read this whitepaper to learn how to make the most of your Service Level Management (SLM) tools.
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines