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Fostering Innovation through line-of-business and IT teamwork
sponsored by ServiceNow
EGUIDE: Innovation occurs when collective minds come up with a better way to deliver what customers want – or what the business requires. Access this expert e-guide to learn more about how ITIL can be used to achieve innovation while improving workflow processes, enhancing collaborating and increasing productivity.
Posted: 31 May 2011 | Published: 31 May 2011

ServiceNow

Network Purchasing Intentions 2012
sponsored by ComputerWeekly.com
RESEARCH CONTENT: This in-depth research from Computer Weekly and Tech-Target, reveals the IT networking trends and spending priorities for European IT professionals in 2012.
Posted: 30 Jul 2012 | Published: 30 Jul 2012

ComputerWeekly.com

The future of software development: The LateRooms Group
sponsored by ComputerWeekly.com
IT BRIEFING: David Heath, head of software engineering at the LateRooms Group, gives his views on the future of software development, in this presentation for Computer Weekly's 500 Club.
Posted: 05 Jul 2012 | Published: 05 Jul 2012

ComputerWeekly.com

Connecting the Clouds: Best Practices for Integrating IT Service Management
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper covers creating a corporate-wide integration strategy for Software-as-a-Service that meets business needs and improves your quality of service.
Posted: 08 Oct 2013 | Published: 08 Oct 2013

BMC Software, Inc.

Lean ITSM Methods in Lean Times
sponsored by SearchCIO.com
EBOOK: As IT shops continue to look for ways to cut costs, increase efficiency and improve service, many turn to IT Service Management frameworks for guidance. Learn how to adopt or advance your use of ITSM practices to streamline IT and build an efficient, service-oriented organization.
Posted: 20 Nov 2009 | Published: 20 Nov 2009

SearchCIO.com

Realizing the Promise of Storage Virtualization: Where Does Storage and Data Virtualization Live?
sponsored by Forsythe
WHITE PAPER: This whitepaper will discuss how the push for continued virtualization and the "cloud"- along with a consolidated view that manages the infrastructure - is quickly becoming a reality due to market and end-user demand. You'll also learn what questions to ask yourself to assist in creating an organizational strategy for the best management approach.
Posted: 20 Nov 2009 | Published: 20 Nov 2009

Forsythe

E-Guide: Today's Data Centers: Trends in Power Usage, Virtualization, and More
sponsored by Dell, Inc. and Intel®
EGUIDE: In this Expert E-Guide, brought to you by SearchDataCenter.com and Dell, you will discover the most prominent trends in today's data centers, including power usage, virtualization implementation, and much more.
Posted: 10 Dec 2009 | Published: 09 Dec 2009

Dell, Inc. and Intel®

The State of IT Systems Management
sponsored by Kaseya
WHITE PAPER: This white paper is the culmination of the survey results, painting a complete and accurate picture of the most common IT issues affecting IT professionals and Kaseya’s solution to solving these problems.
Posted: 13 Aug 2010 | Published: 13 Aug 2010

Kaseya

SysAid IT Success Story: LG Electronics, Canada
sponsored by SysAid Technologies Ltd
CASE STUDY: This case study examines how LG Electronics deployed a new helpdesk solution that allowed them to manage, monitor, and prioritize all of their IT tasks on one powerful platform.
Posted: 06 Sep 2012 | Published: 06 Sep 2012

SysAid Technologies Ltd

Social Media Moves into Mainstream IT Service Management
sponsored by CA Technologies.
WHITE PAPER: This white paper focuses on the evolving role of social media in service desk management. Read on to learn more about social media trends in ITSM, the new culture for service desk management, the benefits of improved self-service access via social media and how social media applies to Service Desk in terms of collaboration, community, etc.
Posted: 29 Aug 2011 | Published: 24 Aug 2011

CA Technologies.
 
 
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