IT Infrastructure Library White Papers, Software Downloads, Definition and Webcasts

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May 22, 2013

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IT Infrastructure Library

IT Infrastructure Library Reports

For the Business Analyst, Why Relationships Trump All! sponsored by Global Knowledge WHITE PAPER: The business analyst is the central point of contact between executives, operations and IT. Access this resource for an in-depth overview of the business analyst position and how it relates to IT. Posted: 17 Jun 2011 \| Published: 17 Jun 2011 TOPICS: Application Development \| Budgeting \| Change Management \| IT Infrastructure \| IT Management \| IT Service Management \| ITIL \| Service Level Management

Pragmatic ITIL sponsored by CA Nimsoft WHITE PAPER: The right IT service management platform is key to realizing the maximum potential of your enterprise's IT Infrastructure Library (ITIL). Read this white paper to discover how you can get the most out of your ITIL in your organization with an easy-to-use platform, CA Nimsoft Service Desk. Posted: 06 Mar 2013 \| Published: 30 Sep 2012 TOPICS: Infrastructure Management \| IT Best Practices \| IT Governance \| IT Infrastructure \| IT Service Management \| ITIL

Four steps to better application Management and deployment sponsored by Hewlett-Packard Limited WHITE PAPER: This white paper discusses the four steps to software management and deployment through the use of automation. The paper also reviews the pitfalls and challenges of manual application management, the complexity of managing these systems, and things to avoid when implementing an automation script. Posted: 03 Aug 2012 \| Published: 03 Aug 2012 TOPICS: Application Deployment \| Configuration Management \| IT Asset Management \| IT Asset Management Software \| IT Best Practices \| IT Infrastructure \| IT Systems \| ITIL

Safeguard the Implementation of New Technology: Reduce Implementation Risk and Optimize Performance sponsored by SAP America, Inc. WHITE PAPER: Organizations have increasingly complex software, interface, and IT landscapes. This paper explains how the SAP Safeguarding for Integration Validation portfolio of services offers the process, tools, and expertise you need to reduce the technical risk and cost associated with implementing new software solutions. Posted: 20 Sep 2010 \| Published: 20 Sep 2010 TOPICS: Business Process Automation \| Business Process Management \| Business Process Management Software \| Business Processes \| Integration Testing \| IT Infrastructure \| IT Management \| ITIL \| SAP (Product)

Deliver Application Integration Projects in Days sponsored by Cast Iron Systems WHITE PAPER: This white paper details the Cast Iron Integration Solution, which dramatically simplifies application integration today. As a purpose-built solution designed exclusively for application integration, it eliminates complexity from an integration problem and enables companies to implement projects in days, rather than weeks or months. Posted: 23 Feb 2009 \| Published: 23 Feb 2009 TOPICS: Application Life-Cycle Management \| Business Intelligence \| Change Management \| Configuration Management \| IT Service Management \| ITIL

eGuide: ITSM basics and best practices sponsored by CA Technologies EGUIDE: This expert e-guide from SearchDataCenter.com is designed to help IT pros maintain efficiency without compromising service quality. Gain insight into how change management can free up time while improving availability and explore ten considerations for implementing this essential process. Posted: 05 Jul 2011 \| Published: 05 Jul 2011 TOPICS: Change Management \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| ITIL \| QOS \| Service Level Management

Why Buy Vs. Build Serena Service Manager sponsored by SERENA Software, Inc. WHITE PAPER: This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider. Posted: 04 Apr 2012 \| Published: 04 Apr 2012 TOPICS: Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Automation \| Business Process Management \| Business Process Management Software \| Business Service Management \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Service Management \| ITIL

Fostering Innovation through line-of-business and IT teamwork sponsored by ServiceNow EGUIDE: Innovation occurs when collective minds come up with a better way to deliver what customers want – or what the business requires. Access this expert e-guide to learn more about how ITIL can be used to achieve innovation while improving workflow processes, enhancing collaborating and increasing productivity. Posted: 31 May 2011 \| Published: 31 May 2011 TOPICS: Cloud Computing \| Collaboration \| Infrastructure Management \| IT Infrastructure \| IT Management \| IT Management Services \| ITIL \| Software as a Service

Changing the Way Companies Run Their Data Centers sponsored by Aperture - An Emerson Network Brand WHITE PAPER: Aperture VISTA revolutionizes data center management with a suite of solutions that delivers a comprehensive, integrated view of enterprise data centers. Aperture VISTA solutions enable organizations to deliver the highest levels of reliable, efficient IT service that truly aligns with business objectives. Posted: 22 Feb 2010 \| Published: 22 Feb 2010 TOPICS: Configuration Management \| Data Center Infrastructure Efficiency \| Data Center Management \| IT Infrastructure \| IT Service Management \| ITIL \| Network Monitoring Software \| Reporting Software \| Service Level Management

Solving Scripting Problems with Technology: The Limitations of Scripting in a Complex Business Environment sponsored by Network Automation, Inc WHITE PAPER: This paper explains that as automation tools continue to evolve in a quest to deliver the most comprehensive set of automated capabilities, the notion of writing scripts will be rendered anachronistic. Continue reading to learn more about the shift from scriping to dynamic, intelligent process automation. Posted: 27 Oct 2010 \| Published: 27 Oct 2010 TOPICS: Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Processes \| FTP \| IT Management \| ITIL \| ROI \| Scripting

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