Delivering a Unique Online Experience for Segments, Regions, and Brands: Knowing When to Use Personalization, Microsites, and Independent Sites
sponsored by Oracle Corporation
WHITE PAPER:
Differentiating customer experiences for online channels is an important deciding factor for loyalty and growth. This white paper discusses the primary considerations and options for delivering a unique online experience to satisfy all of your customer and stakeholder needs.
Posted: 25 Apr 2011 | Published: 25 Apr 2011
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How to transform your traditional data center into the data center of the future
sponsored by HP
WHITE PAPER:
This resource describes the transformation from the traditional data center to the services data center, with special emphasis on the business impact of the transformation. Also, learn how communications service providers (CSPs) are positioning themselves for the data center of the future.
Posted: 10 Oct 2011 | Published: 10 Oct 2011
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Cloud Quick Start Guide
sponsored by Channel Transformation Alliance
WHITE PAPER:
Access this essential quick start guide to the cloud to learn about the top 3 things resellers should know about the cloud, how to define your cloud business model, 8 steps required to build a successful cloud practice, and much more!
Posted: 19 Jan 2012 | Published: 19 Jan 2012
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Managing the customer experience across channels -- a manager's guide
sponsored by Oracle Corporation
WHITE PAPER:
This eBook explores optimizing and analyzing data collected from each channel and how to apply the findings to a customer experience management (CEM) strategy.
Posted: 06 May 2011 | Published: 06 May 2011
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Channel Ezine December
sponsored by IBM
EZINE:
How are you expanding your business in the channel in 2012? What areas of specialization are your customers clamoring for? What are you doing to address their needs? Check out this December issue of Channel Strategies and make sure you're on the right track for 2012.
Posted: 19 Dec 2011 | Published: 19 Dec 2011
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A guide to selling managed services: VoIP and unified communications
sponsored by Comstor
EGUIDE:
Learn more about why VARs are transitioning to become MSPs and uncover key tips for adding managed services to your offerings.
Posted: 02 Feb 2012 | Published: 02 Feb 2012
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Doing Business with Comstor
sponsored by Comstor
WHITE PAPER:
Learn more about Comstor, a leader in Cisco product distribution and an established provider of networking and advanced technology solutions.
Posted: 01 Feb 2012 | Published: 01 Feb 2012
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Assessment Customer Value Strategy Accelerator
sponsored by IBM
WHITE PAPER:
This report can help companies rapidly understand the set of new possibilities created by digital transformation, prioritize the value propositions of business models and focus on those with the highest potential, and define the business capabilities and key tasks required to move forward on the smarter commerce path.
Posted: 17 Nov 2011 | Published: 17 Nov 2011
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Strengthen your Business with Comstor Academy Assessment
sponsored by Comstor
WHITE PAPER:
Learn about an enablement program that can help partners track, manage, and achieve their multi-vendor certification, specialization, and competency requirements for Cisco, Microsoft, and VMware.
Posted: 01 Feb 2012 | Published: 01 Feb 2012
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IT Pays to Specialize in a Vertical Market: How IT Solutions Providers Can Grow Through a Targeted Approach to Marketing and Sales
sponsored by ConnectWise
WHITE PAPER:
This resource presents how IT solution providers can grow through a targeted approach to marketing and sales by focusing on specific industries or types of businesses.
Posted: 06 Jan 2012 | Published: 06 Jan 2012
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