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IT Channel ManagementReports
 
Effectively Selling Business Continuity; Six Steps to Make it Happen
sponsored by Datto, Inc.
WHITE PAPER: Read this white paper to discover six tips that can help managed service providers (MSPs) effectively sell cloud-based data recovery/business continuity solutions to small to midsized businesses (SMBs)—currently the biggest adopters of this technology—while yielding maximum profit.
Posted: 31 Jan 2013 | Published: 31 Jan 2013

Datto, Inc.

Banks Embrace Technology to Enhance the Customer Experience
sponsored by Perceptive Software
RESOURCE: Learn how omnichannel technology – which is a combination of channels delivered in person and virtually to create a unified, seamless customer experience –can be utilized to enhance the customer experience.
Posted: 30 Jul 2014 | Published: 24 Jun 2014

Perceptive Software

Case Study: Netsolus: MSP to CSP
sponsored by Egenera
WHITE PAPER: Read this white paper to find out how Netsolus, an MSP, saw the cloud as an opportunity to provide cloud services using a cloud provisioning and management system.
Posted: 11 Aug 2014 | Published: 11 Aug 2014

Egenera

5 Technology Trends you Need to Follow
sponsored by ConnectWise
EBOOK: Check out this eBook to learn more about the important technology trends you need to stay on top of to ensure your business doesn't get left behind in today's fast-paced IT.
Posted: 25 Oct 2013 | Published: 25 Oct 2013

ConnectWise

Channel Strategies E-Zine - June 2010/ No.2
sponsored by SearchITChannel.com
EZINE: For organizations who are patient and willing to follow the rules, the payoff from cashing in on the 2009 American Recovery and Reinvestment Act (ARRA) can be big. Check out this E-Zine to read about how to use the stimulus to your advantage, ROI and green IT, and more.
Posted: 09 Jul 2010 | Published: 09 Jul 2010

SearchITChannel.com

Building and Operating a Network Operating Center (NOC) and Help Desk
sponsored by ConnectWise
WHITE PAPER: Access this white paper to learn about the importance of providing a network operating center (NOC) or help desk to your clients. This white paper outlines different NOC/help desk models and tips to build successful services.
Posted: 25 Apr 2012 | Published: 24 Apr 2012

ConnectWise

Handbook: Architecting the cloud for mobile services
sponsored by SearchNetworking.com
EGUIDE: This handbook will offer information on new cloud-based mobile services and provide guidance on architecting the cloud for mobile device management (MDM), location-based services and security requirements. We will also address managing the network to minimize problems in application performance and delivery.
Posted: 09 Aug 2013 | Published: 09 Aug 2013

SearchNetworking.com

How Will the Transition to ICD-10 codes affect Health IT?
sponsored by Virtusa Corporation
EGUIDE: As of Oct. 1, 2015, U.S. health care providers must use ICD-10 codes when they submit medical claims. This FAQ e-guide addresses what the transition means, advantages of using ICD-10, as well as best practices on how providers can prepare and succeed in an ICD 10 conversion.
Posted: 31 Mar 2011 | Published: 29 Mar 2011

Virtusa Corporation

The Secret to Effective Social Customer Engagement
sponsored by Hootsuite
EGUIDE: This e-guide investigates the tools and strategies to make social customer engagement work for your organization, big or small. Learn how to choose the websites and technologies that work best with your business goals.
Posted: 05 Nov 2013 | Published: 05 Nov 2013

Hootsuite

E-Guide: Managed Services FAQ
sponsored by Pillar Data Systems
EGUIDE: In this FAQ guide Erick Simpson, managed services expert, vice president and CIO of Intelligent Enterprise and MSP University, examines what should be included in a managed services agreement, popular pricing models for managed services providers, how to market managed services, and more.
Posted: 07 Mar 2011 | Published: 07 Mar 2011

Pillar Data Systems
 
 
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