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IT Best Practices Reports
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Goodbye Manual Processes, Hello Productivity
sponsored by ServiceNow
WHITE PAPER: Learn how automation is the key to saving time and boosting satisfaction. This eBook, "Accelerate Service Delivery with Automation," will help you reclaim lost productivity. Download now to learn best practices for transforming your ITSM into a modern, reliable experience.
Posted: 01 Aug 2016 | Published: 01 Aug 2016

ServiceNow

3 Steps to Building a Long Term Data Analytics Strategy
sponsored by BMC
WHITE PAPER: The best way for IT to fulfill their strategic potential is by using data to identify new opportunities for future business growth. This white paper explains a 3-step, phased approach that leads to mature analytics capabilities. Find out how steps can significantly impact your revenue, costs, and risks.
Posted: 29 Jul 2016 | Published: 31 Dec 2015

BMC

The Monitoring Metrics IT Operations Should Report On
sponsored by BMC
ANALYST REPORT: This concise analysis from Gartner offers an analysis of various monitoring systems and measuring steps that are aimed to handle real–time threats to QoS, as well as ensure that these problems are kept to a minimum. Access now to receive exclusive recommendations for which metrics can support the goals of your company.
Posted: 27 Jul 2016 | Published: 01 Jul 2015

BMC

Improve Business Decisions with Predictive Analytics in the Cloud
sponsored by IBM
VIDEO: Access this video to learn how you can generate predictive intelligence in the cloud without putting more strain on your IT department. Learn about the integrated capabilities needed to build and deploy cloud-based predictive models to unlock flexible, real-time analytics and enhance decision-making.
Posted: 26 Jul 2016 | Premiered: 16 Jul 2015

IBM

Understand and Anticipate IT Health and Risk
sponsored by TeamQuest Corporation
RESOURCE: Explore 1 way you can leverage data to get automated algorithmic-based IT health and risk calculations. Why? Anticipating the severity of future issues can allow you to be proactive with your resolution approaches. Plus, find out how you can enable connected workflows to promote seamless communication and collaboration within IT operations.
Posted: 26 Jul 2016 | Published: 26 Jul 2016

TeamQuest Corporation

ITSM Blueprint: Accelerate Service Delivery with Automation
sponsored by ServiceNow
EBOOK: Are manual processes draining productivity—and straining your reputation? Discover how ITSM automation can significantly alleviate your service desk difficulties. Read on to determine key performance indicators that will help you assess, improve, and demonstrate the impact of your automation efforts over time.
Posted: 25 Jul 2016 | Published: 25 Jul 2016

ServiceNow

Reducing Cyber Risk in the Legal Sector: The Blurred Boundaries of Trust
sponsored by LogRhythm, Inc.
WHITE PAPER: Download this white paper to shore up your legal firm's cybersecurity defenses by adopting security intelligence tools, as well as examine the top five use-cases for centralized monitoring within the legal sector. Learn how to reduce risk through faster detection and response by identifying key areas of vulnerability.
Posted: 22 Jul 2016 | Published: 22 Jul 2016

LogRhythm, Inc.

ServiceNow Case Study - Gatwick Airport
sponsored by ServiceNow
CASE STUDY: In this case study, learn how this Gatwick Airport updates their outsourced and poorly perceived service desk to reduce costs, simultaneously improving service delivery, all while managing a variety of operational and IT service desks.
Posted: 20 Jul 2016 | Published: 01 Jul 2013

ServiceNow

IT Service Management Blueprint - Define Your Services for Fast and Accurate Service Delivery
sponsored by ServiceNow
WHITE PAPER: This feature white paper, offers a guide to action plans, best practices, and success metrics on how to increase IT efficiency, lower costs, and deliver great business value. Download now to become familiar with a system that combines all of these capabilities to automate as many service desk functions as possible.
Posted: 20 Jul 2016 | Published: 01 Jan 2016

ServiceNow

IT Service Management Blueprint - Consumerize the User Experience
sponsored by ServiceNow
WHITE PAPER: This white paper offers a blueprint to guide you through choosing the action plans, best practices, and success metrics for creating the kind of self-serviceIT experience your users want and expect. Download now and follow the featured steps to establish your services and simplify user engagement.
Posted: 18 Jul 2016 | Published: 01 Jan 2016

ServiceNow

Gartner Symposium ITXPO
sponsored by Gartner
VIDEO: In this short video, VP distinguished analyst at Gartner, Chris Howard, offers a sneak peek into the agenda for this year's Symposium ITXPO. He breaks down the agenda into three focus areas - technology and information, leadership and business strategies – that will fulfil the multi-year storyline.
Posted: 18 Jul 2016 | Premiered: 01 Jul 2016

Gartner

The 7 Components of a Profitable Network Service
sponsored by eTECH Channel
RESOURCE: Discover in this white paper how to deliver a profitable network service by integrating the 7 components critical to truly successful network management.
Posted: 15 Jul 2016 | Published: 15 Jul 2016

eTECH Channel

Top 10 Strategic Technology Trends for 2016
sponsored by Gartner
ANALYST BRIEF: This exclusive analysis from Gartner offers their top 10 trends that are key enablers for today's digital business and set the stage for the future algorithmic business. Access now to see which strategic technology trends are enabling digital and algorithmic business.
Posted: 14 Jul 2016 | Published: 29 Feb 2016

Gartner

Achieve Data Center Stability and Reliability with Red Hat Enterprise Linux
sponsored by Red Hat
VIDEO: Discover how to achieve total systems stability and reliability within your data center—without sacrificing advanced capabilities—with Red Hat Enterprise Linux. Tune into this video to invest in IT budget-friendly, open-source data center automation, leaving your admins to focus on value-added projects for your business.
Posted: 14 Jul 2016 | Premiered: 02 Jul 2014

Red Hat

Disrupting in the Digital Economy with an API Strategy
sponsored by IBM
WEBCAST: This webcast explores the use of an integrated creation, runtime, management, and security foundation for enterprise grade APIs and microservices. Unlock the value of existing IT investments to speed up development time, power modern digital apps, and expand brand reach.
Posted: 14 Jul 2016 | Premiered: Jul 14, 2016

IBM

Leverage Your Investment in Convergence by Modernizing Availability
sponsored by Veeam Software
WHITE PAPER: This expert white paper discusses applications and workloads organizations can benefit from when using converged or hyper-converged infrastructures. It also looks at the benefits of using integrated availability solutions and highlights specific solutions that drive availability when using a converged or hyper-converged infrastructure.
Posted: 13 Jul 2016 | Published: 01 Jun 2016

Veeam Software

CIOs Must Move IT From an ITIL Operational View of Services to a Strategic Business Focus
sponsored by Gartner
WHITE PAPER: This service portfolio from Gartner offers an analysis of common challenges IT professionals face when communicating strategic business value, the movement from process-optimized to service optimized IT operations and understanding a business context for service delivery. Download now to receive expert recommendations.
Posted: 13 Jul 2016 | Published: 22 Feb 2016

Gartner

How to Conquer IT Costs with Portable Red Hat Enterprise Linux
sponsored by Red Hat
VIDEO: Tune into this video to learn how a transition to Red Hat Enterprise Linux can reduce costly downtime, migration time, and TCO in your organization. Take advantage of a platform that supports business-critical workloads with 99.999% uptime and creates scalable, high-performing IT for next-gen infrastructure.
Posted: 13 Jul 2016 | Premiered: 14 Apr 2014

Red Hat

Real-Time Wire Data Analytics: Gain Deeper Insights into Citrix Environments
sponsored by ExtraHop
RESOURCE: Explore how to gain deeper insights into Citrix environments with real-time wire data analytics. Plus, discover how you can diagnose problems faster, manage the Citrix environment more effectively, and simplify performance monitoring.
Posted: 13 Jul 2016 | Published: 13 Jul 2016

ExtraHop

Investing in ITIL-Aligned ITSM Technology
sponsored by ServiceNow
EBOOK: If you believe in the benefits of ITIL, this eBook will help you connect the dots between people, processes, and technology to ensure your new ITSM initiative brings major improvements to your IT services. Read on to discover how to adopt fit-for-purpose ITSM.
Posted: 13 Jul 2016 | Published: 13 Jul 2016

ServiceNow

IT Service Automation: The Key to Improved Productivity
sponsored by ServiceNow
WHITE PAPER: In this white paper, IDC crystallizes the economic benefits of IT service automation. Read on to learn about the average annual benefits of IT service automation over five years for one data center provider.
Posted: 12 Jul 2016 | Published: 11 Jul 2016

ServiceNow

Bimodal IT: A New Philosophy for IT Service Delivery pt 3
sponsored by VMware
WEBCAST: In this feature webcast, Brien Posey, freelance technical writer and 14-time Microsoft MVP award winner, offers 3 best practices for implementing Bimodal IT. Tune into this webcast to gain expert insight on choosing the solution that will help you overcome the challenges that come along with Bimodal IT.
Posted: 12 Jul 2016 | Premiered: Jan 1, 2016

VMware

An ITIL eBook That Is Not Boring
Your pain-free guide to ITIL and Service Strategy
sponsored by ServiceNow
EBOOK: This feature eBook offers a back to the basics approach to understanding ITIL – how it works, why it's important, and how it can ultimately benefit your IT service delivery process. Download now and follow this blueprint through the 5 stages of ITIL.
Posted: 12 Jul 2016 | Published: 11 Jul 2016

ServiceNow

Healthcare CIOs Address Cybersecurity Vulnerabilities
sponsored by Optum
EGUIDE: As breaches continue in healthcare, it's imperative that CIOs know what best practices and technologies they should be implementing to safeguard their organization. Discover the proven practices that best stave off healthcare cybersecurity vulnerabilities based on advice from four CIOs attending HIMSS 2016.
Posted: 01 Aug 2016 | Published: 28 Jul 2016

Optum

Accessing the Benefits of Big Data Analytics
sponsored by IBM
EGUIDE: Selling business executives on the value of big data analytics apps is becoming a to-do list item for more IT managers. In this e-guide, we analyze the platforms different companies used to implement Hadoop-based analytics and BI apps. Find out which ones worked for them so you can make a more informed decision about your future in big data.
Posted: 27 Jul 2016 | Published: 25 Jul 2016

IBM
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