IT Best Practices

WHITE PAPER: This white paper offers a simple, unified, IT Management as a Service (ITMaaS) solution from CA Nimsoft that could help your business tackle traditional and unprecedented IT challenges. Click to learn more about the benefits of choosing an ITMaaS solution and the tools you can acquire from this approach.

Posted: 06 Mar 2013 | Published: 31 Dec 2012

WHITE PAPER: The right IT service management platform is key to realizing the maximum potential of your enterprise's IT Infrastructure Library (ITIL). Read this white paper to discover how you can get the most out of your ITIL in your organization with an easy-to-use platform, CA Nimsoft Service Desk.

Posted: 06 Mar 2013 | Published: 30 Sep 2012

WHITE PAPER: This white paper offers useful tips on auditing SharePoint across the enterprise. Learn about a centralized monitoring and reporting structure that every organization should put into place before getting hit with a compliance audit.

Posted: 04 Mar 2013 | Published: 04 Mar 2013

WHITE PAPER: This paper shows that by accelerating the adoption and widening the footprint of service lifecycle management, IT can turn cloud into an opportunity to transition smoothly into a new world of hybrid delivery. It also presents five actions senior IT management can take to expedite this transition with minimal risk and disruption.

Posted: 01 Mar 2013 | Published: 01 Mar 2013

WHITE PAPER: This white paper takes a look at the results of in-depth interviews with those well-versed in IT process automation. Hear from peers experienced with ITPA and uncover the real and substantial business benefits they've achieved.

Posted: 01 Mar 2013 | Published: 01 Mar 2013

WHITE PAPER: Check out this exclusive paper to find out how companies running SAP applications are reducing costs while ensuring peak operating performance by outsourcing their application management. Read on to learn more.

Posted: 11 Feb 2013 | Published: 11 Feb 2013

WHITE PAPER: Your SAP enterprise resource planning (ERP) system is mission-critical to your company, so ensuring it is running at peak efficiency is a must. Without the proper upgrade strategy, however, your ERP system could become obsolete. Read on to learn a next-gen method for making ERP upgrades efficient and effective.

Posted: 11 Feb 2013 | Published: 11 Feb 2013

EZINE: This edition of the CIO Decisions e-zine demonstrates how BI and data analytics are dramatically changing the way businesses interact with their data. Inside, learn how the Obama campaign used "microtargeting" techniques to read the polls and understand how they were changing and evolving during the campaign.

Posted: 08 Feb 2013 | Published: 08 Feb 2013

WHITE PAPER: Implementing an enterprise resource planning (ERP) system can provide significant efficiency benefits, but without a solid plan in place an ERP initiative can quickly go awry.  Review this exclusive paper to find out how to avoid common implementation mistakes and learn five fool-proof steps to a successful ERP implementation.

Posted: 07 Feb 2013 | Published: 07 Feb 2013

WHITE PAPER: This white paper discusses the true value of ITIL certifications to both businesses and individuals. Inside, discover real-world examples of how ITIL certification brought forth specific organizational improvements while proving to be a worthwhile individual investment.

Posted: 05 Feb 2013 | Published: 05 Feb 2013

CASE STUDY: Frustrated with their current IT service desk, Super Group, a broad-based supply chain management business, was on the lookout for a system that provided ITIL out-of-the-box, could be adopted and modified to meet changing business needs, and was cost effective and efficient. Read this case study to find out where they turned.

Posted: 25 Jan 2013 | Published: 24 Jan 2013

WHITE PAPER: This white paper offers key insight into how you can create a service catalogue, and even provides an easy-to-use service catalogue template. Read now to learn why a properly implemented service catalogue will not only benefit your business, but your customers as well.

Posted: 25 Jan 2013 | Published: 23 Jan 2013

WHITE PAPER: This white paper demystifies some of the common misconceptions surrounding help desk software selection. Inside, you'll find the top ten considerations for evaluating a help desk software solution.

Posted: 24 Jan 2013 | Published: 24 Jan 2013

CASE STUDY: This brief case study demonstrates how First rate Exchange aved time and resources with out-of-the-box configuration of key ITIL processes made for a quick and easy implementation, enabling easy development of new functionality by all authorized members of the IT team.

Posted: 24 Jan 2013 | Published: 24 Jan 2013

WHITE PAPER: This white paper takes an in-depth look at ways mobile services can actually improve how technology services are delivered into the business. Read now to learn how your IT department can adapt to the mobile business climate by delivering user-driven business services that promise to improve efficiency, innovation and profit.

Posted: 24 Jan 2013 | Published: 24 Jan 2013

WHITE PAPER: Access this helpful white paper to learn about the choices that are available to organizations preparing to migrate to Windows 7. Discover the pros and cons of the various strategies, along with best practices for ensuring that your transition to Windows 7 is smooth and effective.

Posted: 15 Jan 2013 | Published: 15 Jan 2013

WHITE PAPER: This white paper outlines the additions and changes that have been made to the latest edition of The Guide to the Project Management Body of Knowledge® (PMBOK), allowing you to strategically plan for project management success. Read on to learn more.

Posted: 15 Jan 2013 | Published: 31 Dec 2012

WEBCAST: Watch this video to learn why simplifying your IT - through hardware and software engineered to work together – is the way to handle the growing complexity of the data-rich business environment.

Posted: 20 Dec 2012 | Premiered: Oct 25, 2012

WHITE PAPER: Read this white paper to learn how CIOs are building a foundation for a much more agile business that holds the potential for working in a more flexible way and enabling faster innovation by actively evaluating and experimenting with newer technologies.

Posted: 19 Dec 2012 | Published: 19 Dec 2012

WHITE PAPER: Discover how new approaches in monitoring, standardization, and advanced automation can help you increase productivity, improve services, and boost profits – all without hiring more technicians.

Posted: 18 Dec 2012 | Published: 18 Dec 2012

WHITE PAPER: This resource will show you what tools are available to help IT organizations advance to the next level of performance management, including solutions that link end-to-end service and transaction visibility with and understanding of IT infrastructure, and will help reduce response times, help solve problems, and lower costs. Read on to learn more.

Posted: 30 Nov 2012 | Published: 31 Dec 2010

WHITE PAPER: This whitepaper lays out vital information that IT professionals need in order to implement effective infrastructure management. Read now to discover the key challenges involved, how to unify the infrastructure management framework, the tools available to help you, and more.

Posted: 30 Nov 2012 | Published: 30 Nov 2012

EGUIDE: In this exclusive e-guide, Mark Bowker, analyst at the Enterprise Strategy Group, offers key insight into CIO and IT management issues with the private cloud. Read now to learn about private cloud implications for business needs, and discover how to lay the foundation for this data center model.

Posted: 01 Feb 2013 | Published: 01 Feb 2013

EGUIDE: This e-guide from SearchCIO.com highlights the baseline requirements that must be met by business software in order to deliver the higher-level services and information that help businesses thrive.

Posted: 21 Jan 2013 | Published: 21 Jan 2013

WHITE PAPER: To discuss 'green' issues, C8 Consulting and document imaging manufacturer Kyocera Mita invited a number of specialists to give their views on the role of ‘green’ and making sustainability a corporate game-changer in the future.

Posted: 27 Dec 2012 | Published: 21 Jun 2010