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IRTF Reports
Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by SearchCRM
EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012


Gartner: HTML5 and the journey to the modern web
sponsored by
ANALYST BRIEF: Gartner analysts explain what steps IT departments need to take to take advantage of HTML5 and why they need to act sooner rather than later.
Posted: 31 Jul 2012 | Published: 31 Jul 2012

Considering Layered Security? 14 Questions to Ask
sponsored by VSS Monitoring
WHITE PAPER: Today's networks and data centers are a critical asset to organizations of every size. This white paper serves as a guideline when considering layered network security solutions, ensuring that your enterprise stays ahead of ever-advancing security and network threats. Click here to see your security questions answered.
Posted: 05 Aug 2015 | Published: 05 Aug 2015

VSS Monitoring

Five Ways To Ensure the Success of Your Digital Workspace
sponsored by Dell, Inc.
WHITE PAPER: In this Forrester report, you will learn 5 ways to guarantee superior user experience and ensure the success of your digital workspace. Read on now to access these 5 measures, as well as some takeaway advice about lowering IT costs while improving security and user experience.
Posted: 21 Sep 2015 | Published: 21 Sep 2015

Dell, Inc.

Top 10 Requirements for Evolving Your Business Mobility
sponsored by Intermedia.Net
WHITE PAPER: This white paper examines the top 10 most important requirements for evolving your business mobility and upgrading your IT services. Access the following insights to ensure your IT services can deliver file sharing with integrated access control, and more.
Posted: 12 Oct 2015 | Published: 10 Mar 2013


Achieve Business Continuity with Secure and Reliable Unified Communications
sponsored by ThinkingPhones
WHITE PAPER: This white paper provides 5 steps to educating yourself on the common pitfalls when investing in a unified communications platform. Access this paper now to get insight into achieving long-term security and stability with UC.
Posted: 02 Sep 2015 | Published: 02 Sep 2015


Enable Seamless Mobile Access and Productivity without VPNs
sponsored by BlackBerry
WHITE PAPER: In this white paper, you will learn how to enable your IT team to create seamless mobile access across all mobile devices without a VPN. Read on now to access a device integration platform, fully protected by IT policies and firewall, that provides secure access to work apps and data.
Posted: 13 Oct 2015 | Published: 13 Oct 2015


The Human Face of Big Data: Data Driven
sponsored by
BOOK: Software engineers are transforming the daily lives of hundreds of millions of people for good and for ill, writes Jonathan Harris.
Posted: 18 Jan 2013 | Published: 18 Jan 2013

An Introduction to Quantum Lifecycle Management
sponsored by
ESSENTIAL GUIDE: This report from The Open Group introduces QLM, explains why it is necessary and how its development and acceptance will be assured.
Posted: 18 Jan 2013 | Published: 05 Nov 2012

ITIL Version 3.0 -- What It Means to You
sponsored by Global Knowledge
WHITE PAPER: As the IT industry standardizes its operations to solve business problems in the most efficient, effective, economical, and equitable way, ITIL v3 becomes a critical tool.
Posted: 06 Jul 2006 | Published: 01 Jul 2006

Global Knowledge
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