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IRC Reports
 
The Human Face of Big Data: Data Driven
sponsored by ComputerWeekly.com
BOOK: Software engineers are transforming the daily lives of hundreds of millions of people for good and for ill, writes Jonathan Harris.
Posted: 18 Jan 2013 | Published: 18 Jan 2013

ComputerWeekly.com

Genesys Global Consumer Survey - 2007
sponsored by Genesys
WHITE PAPER: This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.
Posted: 25 Mar 2008 | Published: 01 Jan 2007

Genesys

2007 Executive Survey Report: Insights Into Optimizing Contact Center Performance
sponsored by Genesys
WHITE PAPER: Contact centers optimize customer interactions by segmenting and matching customers and agents. Learn how to remain competitive by proactively initiating contact and establishing stronger bonds with customers.
Posted: 18 Oct 2007 | Published: 01 Oct 2007

Genesys

Introducing IBM Lotus Sametime 7.5
sponsored by Insight
WHITE PAPER: Lotus Sametime 7.5 software will represent a significant upgrade in real-time collaboration capabilities. This paper will highlight Sametime 7.5 enhancements for instant messaging (IM), Web conferencing, telephony, video, VoIP and m...
Posted: 07 Dec 2006 | Published: 01 Mar 2006

Insight

Considering Layered Security? 14 Questions to Ask
sponsored by VSS Monitoring
WHITE PAPER: Today's networks and data centers are a critical asset to organizations of every size. This white paper serves as a guideline when considering layered network security solutions, ensuring that your enterprise stays ahead of ever-advancing security and network threats. Click here to see your security questions answered.
Posted: 05 Aug 2015 | Published: 05 Aug 2015

VSS Monitoring

Top 5 Characteristics of Infrastructure Leaders
sponsored by Hewlett-Packard Limited and Intel ®
WHITE PAPER: his white paper examines the top five characteristics of IT infrastructure leaders. Read on to learn what these qualities are and discover where your organisation stands in terms of IT management.
Posted: 18 Aug 2015 | Published: 18 Aug 2015

Hewlett-Packard Limited and Intel ®

Be Your Own Chief Cloud Officer with Service-Centric IT
sponsored by Dell, Inc.
WHITE PAPER: Cloud technology puts you at the center of business transformation. In this white paper learn how to transition your organizations from infrastructure-centric to service-centric IT with first-rate cloud solutions.
Posted: 14 Aug 2015 | Published: 14 Aug 2015

Dell, Inc.

Fighting IT Fires with Real-Time Video Monitoring
sponsored by Vyopta
EBOOK: Now that video utilization and adoption have increased, "fighting fires", like spikes in usage and rapid communication growth, has become a regular occurrence for all IT departments. This e-book introduces some of the most common causes of IT network issues, and provides proactive solutions for preventing them in the future.
Posted: 03 Aug 2015 | Published: 03 Aug 2015

Vyopta

4 Secrets to Security: Engaging a Meaningful Dialogue
sponsored by Citrix
WHITE PAPER: Security is of greater interest to corporate boards than ever before and an effective security strategy is crucial. This white paper highlights 4 ways to engage your board of directors in a meaningful discussion about security-related risks.
Posted: 30 Jul 2015 | Published: 30 Jul 2015

Citrix

Strati Stands Out in Brazilian MSP Market With SolarWinds N-Able
sponsored by Solarwinds N-able
CASE STUDY: This white paper outlines how one Brazilian IT services firm was able to easily and successfully make the transition to an MSP without losing any customers. Read on to find out how they were able to provide optimal data security, as well as comprehensive data reporting for maximum customer satisfaction.
Posted: 11 Aug 2015 | Published: 11 Aug 2015

Solarwinds N-able
 
 
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