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IPG Reports
 
How one Australian Company Built Efficiencies Around their All-Star Team
sponsored by ConnectWise
WHITE PAPER: This white paper describes how IT solution provider PowerNET implemented an integrated business process management and sales analytics system to create profitability through efficiency.
Posted: 19 Feb 2015 | Published: 19 Feb 2015

ConnectWise

Top 3 Cloud Use Cases to Accelerate IT Services
sponsored by Viadex
RESOURCE: This quick infographic reveals the top 3 cloud use cases for accelerating IT services.
Posted: 16 Sep 2015 | Published: 28 Feb 2015

Viadex

ABCs of ITIL®
sponsored by Global Knowledge
WHITE PAPER: Learn the ITIL® concepts of accountability, boundaries, and consistency (the ABCs) and discover how ITIL helps establish, manage, and maintain the ABCs.
Posted: 31 Mar 2015 | Published: 31 Mar 2015

Global Knowledge

Understanding NIST's Cloud Computing Reference Architecture: Part II
sponsored by Global Knowledge
WHITE PAPER: This second white paper in a series on Cloud Computing Reference Architecture focuses on the activities, processes, and requirements that cloud players need to follow in order to ensure a successful delivery of cloud services. It addresses the three active cloud players that may be involved in delivering cloud services to cloud consumers.
Posted: 06 Nov 2014 | Published: 06 Nov 2014

Global Knowledge

Colocation as a Core Element of Agile IT Management
sponsored by Colt Data Centre Services
WHITE PAPER: In this report, you will discover why colocation is a core element of agile IT management and learn how to select the right colocation partner based on expertise and security, location, connectivity, and more. Read on to dictate how you use your data center as your business expands.
Posted: 10 Feb 2016 | Published: 10 Feb 2016

Colt Data Centre Services

The Power & Payback of Unified Monitoring
sponsored by CA Technologies
WHITE PAPER: In the following white paper, learn how unified infrastructure management plays a critical role in keeping IT operation costs to a minimum as well as ensuring the overall success of your data center.
Posted: 07 Jan 2016 | Published: 07 Jan 2016

CA Technologies

ITIL® 2015 and Beyond: Six Trends Driving the Increased Importance of the Service Desk
sponsored by Global Knowledge
WHITE PAPER: This white paper provides a snapshot of challenges for IT service and support and explains why the Service Desk is now more critical than ever.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

Global Knowledge

CW Europe – March 2015
sponsored by ComputerWeekly.com
EZINE: This issue of CW Europe explores how Neelie Kroes, who became the Netherlands Special Envoy for Startups at the beginning of 2015, is embarking on a new mission for startups in the Netherlands and the work she is leading via Startup Delta.
Posted: 02 Mar 2015 | Published: 02 Mar 2015

ComputerWeekly.com

ITSM: Connecting Service Desk Operations to IT Strategies
sponsored by IBM
EGUIDE: This expert e-guide examines the changes that ITIL and IT service management are bringing to your IT departments
Posted: 27 May 2014 | Published: 27 May 2014

IBM

TEB Ensures Real-Time Visibility of Banking Processes
sponsored by Hewlett Packard Enterprise
CASE STUDY: "We wanted to monitor the IT infrastructure through the eyes of the business, not the IT department," said Oguz Bayrakdar, IT project manager for TEB, a large Turkish bank. In this case study, discover how TSB implemented business service management (BSM) and application performance management (APM) software to achieve that goal.
Posted: 04 Jun 2014 | Published: 30 Apr 2013

Hewlett Packard Enterprise
 
 
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