IPCC

WHITE PAPER: Read this paper to learn why an all-Internet Protocol (IP)-based contact center solution such as the SAP Business Communication Management (BCM) is attractive to administrators seeking to lower call costs, reduce hardware needs, and improve the operational performance of multiple centers and communication channels.

Posted: 27 Mar 2012 | Published: 27 Mar 2012

WHITE PAPER: Access this white paper to discover an i series cloud hosting system that provides speed and agility to your business and the ability to add workloads as it grows. Also, find out how your organization can take advantage of cloud flexibility and affordability.

Posted: 21 May 2012 | Published: 21 May 2012

WHITE PAPER: This valuable resource offers key insight into how you can empower your IT staff to ensure maximum value to your business. Within, four top industry leaders share their thoughts on how empowering your IT team can help you meet business goals.

Posted: 20 Apr 2012 | Published: 20 Apr 2012

WHITE PAPER: IT environments are becoming increasingly complex as trends like cloud computing, virtualization and mobility gain traction. Utilizing a lead service provider (LSP) approach can free up IT and let external, highly skilled experts handle issues. Read this white paper to learn more about how this new IT strategy can benefit your business.

Posted: 01 May 2012 | Published: 01 May 2012

EGUIDE: Discover two VM backup methods that can get your server back online in minutes. This expert e-guide outlines these essential approaches for faster recovery time.

Posted: 23 May 2012 | Published: 23 May 2012

WHITE PAPER: This white paper explores the critical role of IT for businesses entering emerging markets. Within, you'll find valuable advice from three top IT leaders drawing from their experience in this setting.

Posted: 24 Apr 2012 | Published: 24 Apr 2012

WEBCAST: Watch this webcast to learn key tips on installing, configuring and managing VMware vSphere 5 environments. Review product demonstrations that offer step by step instructions for successfully implementing this technology.

Posted: 06 Apr 2012 | Premiered: 06 Apr 2012

PODCAST: Download this podcast to learn more about moving your contact center applications and Unified Communications (UC) strategies to the cloud. Uncover the benefits and pain points involved, and get help deciding if a cloud-based communication strategy is worthwhile for your organization.

Posted: 14 May 2012 | Premiered: 14 May 2012

VIDEOCAST: View this brief video to learn how one business leveraged advanced cloud computing solutions to accelerate its business transformation. Discover how it was able to consolidate 2,500 applications, allowing them to increase cost savings and speed time to market.

Posted: 16 Apr 2012 | Premiered: 16 Apr 2012

WEBCAST: This webcast is the final part of a three-part course series that reviews best practices for installing, configuring and managing your VMware vsphere 5 environment. Explore key insights on vCenter server and learn how to successfully leverage this technology in your organization.

Posted: 06 Apr 2012 | Premiered: 06 Apr 2012