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May 22, 2013

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IP/PBX Reports

AVST Corporate Overview: Delivering Interoperable UC to Organizations of All Shapes and Sizes sponsored by AVST WHITE PAPER: Uncover the multiple next-generation unified communications solutions available that can help boost and increase productivity without resorting to the "rip and replace" model. Posted: 04 Apr 2013 \| Published: 31 Oct 2012 TOPICS: Call Centers \| Collaboration \| Communications Systems \| Communicator (Software) \| Contact Centers \| Email \| IP PBX \| Mobile Workers \| PBX \| Private Cloud \| Private cloud computing \| Software as a Service \| Unified Messaging \| Unified Messaging Systems \| Voice Mail Services \| Voice Mail Software

10 Myths of Enterprise VoIP Migration sponsored by Citel WHITE PAPER: Based on real world deployments, this white paper offers practical advice in building the business case for a VoIP migration. Posted: 28 Jul 2006 \| Published: 28 Jul 2006 TOPICS: Application Development and Integration Services \| IP PBX \| LAN \| Network Management \| ROI \| TCO \| VoIP

IP telephony trends: Migrating from PSTN to SIP trunking sponsored by NACR EGUIDE: Uncover the top five trends in enterprise IP telephony and learn the benefits and challenges of replacing PSTN with SIP-based services. Posted: 24 Feb 2012 \| Published: 24 Feb 2012 TOPICS: Disaster Recovery \| IP \| IP PBX \| IP Telephony \| Mobile Workers \| PSTN \| SIP \| SLA \| VDI \| Videoconferences \| VoIP \| WLAN

Getting the Foundation Right: Unified Communications sponsored by ShoreTel WHITE PAPER: Check out this white paper to learn how to achieve UC and other next-generation benefits by building a strong foundation that encompasses a full palette of unified communications capabilities. Posted: 19 May 2009 \| Published: 19 May 2009 TOPICS: IP \| IP PBX \| IP Telephony \| Mobile Workers \| Unified Messaging \| Unified Messaging Systems \| Video Services \| Videoconferences \| Web Conferences \| Web Conferencing Services

Exploiting IT Networks to Create Sticky Services sponsored by Alcatel-Lucent WHITE PAPER: This paper has examined the kinds of sticky services deployable today over advanced IP networks. Posted: 15 Jan 2008 \| Published: 01 Jan 2008 TOPICS: Broadband \| IP Networks \| IP PBX \| Network Infrastructure \| SDE \| VoIP \| VPN \| Web Services

SIP contact centers: Key benefits and potential challenges sponsored by NACR EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com. Posted: 24 Feb 2012 \| Published: 24 Feb 2012 TOPICS: Automatic Call Distribution Systems \| Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| IP \| IP PBX \| SIP \| Social Networking \| Videoconferences \| Voice Communications Software \| VoIP

A Buyer's Guide to IP PBX Options sponsored by Alcatel-Lucent WHITE PAPER: This white paper discusses the three alternative approaches to choosing the right IP-based telephony system and the key considerations you should consider to fulfill your critical business requirements. Posted: 10 Sep 2007 \| Published: 01 Feb 2007 TOPICS: IP PBX \| IP Phones \| Telecommunications Hardware \| Telecommunications Industry \| Telecommunications Networks \| Telecommunications Services

Transitioning Traditional Centrex to Hosted IP Centrex sponsored by Verizon and Adtran WHITE PAPER: This white paper will help you to accurately compare traditional Centrex service to Hosted IP Centrex, it will also share critical information to help make your migration from Centrex to VoIP a success. Posted: 05 Mar 2008 \| Published: 01 Jan 2008 TOPICS: Customer Relationship Management \| IP Centrex \| IP PBX \| Quality of Service

IP Centrex vs. Hosted Unified Communications for MSPs sponsored by Cisco Systems, Inc. WHITE PAPER: How similar are IP Centrex and hosted Unified Communications? Service providers that may be considering investing in hosted IP PBX solutions - or expanding what they already offer - would benefit from comparing the two hosted approaches on several key business and technology dimensions. Continue reading to learn about the comparisons. Posted: 08 Mar 2011 \| Published: 08 Mar 2011 TOPICS: Business Communications \| Cloud Computing \| Collaboration \| IP Networks \| IP PBX \| IP Services \| SMBs \| Unified Messaging Systems

Building Reliable IP Telephony Systems: How Architecture and Design Differentiate ShoreTel from the Competition sponsored by ShoreTel PRODUCT LITERATURE: ShoreTel's architecture and design not only deliver high reliability, but do so in a very simple and cost-effective manner. This paper describes ShoreTel's unique approach to providing extremely reliable VoIP. Posted: 19 May 2009 \| Published: 19 May 2009 TOPICS: Enterprise Architectures \| Enterprise Systems \| High Availability \| IP Networks \| IP PBX \| IP Telephony \| Telephony Services \| Telephony Systems \| VoIP

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