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SIP and the Art of Converged Communications
sponsored by Global Knowledge
WHITE PAPER: Session Initiation Protocol (SIP) is an internet signaling protocol, developed by the IETF (starting in 1996), for establishing, maintaining, and tearing down sessions between a variety of real-time media, including voice, video, and chat. This white paper is going to look at the way SIP is used in the converged Unified Communications environment.
Posted: 25 Jul 2013 | Published: 18 Jun 2013

Global Knowledge

Cisco Communications Products in an IPv6 World
sponsored by Global Knowledge
WHITE PAPER: As IPv6 becomes more common place, it is important to know how Cisco Unified Contact Center Enterprise (Unified CCE) integrates with Cisco Unified Communications solutions, how IPv6 is supported, and how to accommodate it within your unified solution. The added IPv6 features like embedded security makes that goal more attractive and desirable.
Posted: 21 Feb 2014 | Published: 21 Feb 2014

Global Knowledge

LAN Fundamentals: Logical Addresses vs. Physical Addresses
sponsored by Global Knowledge
WHITE PAPER: There are two basic types of addresses used in Local Area Networking (LAN): logical addresses and physical addresses. Ethernet is the most common LAN and is the example used in this document. Understanding the differences of how the two addresses are used is the focus of this discussion.
Posted: 14 Jun 2013 | Published: 20 May 2013

Global Knowledge

IPv6 in the Data Center: Trends and Cisco Configurations
sponsored by Global Knowledge
WHITE PAPER: This white paper covers the latest trends within the data center for supporting IPv6, as well as the ways in which Cisco supports IPv6 in their data center product line.
Posted: 30 Dec 2013 | Published: 30 Dec 2013

Global Knowledge

IP Telephony for Mid-Sized Companies : Current trends and what’s in store for the future
sponsored by Cisco Systems, Inc.
EGUIDE: This e-guide highlights the top 5 trends in enterprise IP telephony and how you can improve collaboration and reduce costs. Uncover what you can expect for the future of IP telephony, what SIP trunking really means and how to take full advantage of its benefits
Posted: 27 Jun 2011 | Published: 23 Jun 2011

Cisco Systems, Inc.

Live Help: Global Consumer Views & Trends Live Voice and Live Chat
sponsored by Art Technology Group (ATG)
WHITE PAPER: This report presents the results of a global survey commissioned by ATG that reveal that consumers want more than just a phone number or e-mail address when it comes to online customer service. Continue reading this report to learn more about the consumer views and trends of voice and live chat.
Posted: 07 Jun 2010 | Published: 07 Jun 2010

Art Technology Group (ATG)

The New World of IP Multicasting
sponsored by Avaya
WHITE PAPER: This resource examines the complexity of IP multicasting and an approach to overcome these limitations – delivering new levels of performance, scalability and resiliency to IP multicasting.
Posted: 09 Sep 2013 | Published: 30 Apr 2013

Avaya

AT&T Network-based IP VPN Remote Access (ANIRA)
sponsored by AT&T Corp
WHITE PAPER: AT&T Network-based IP VPN Remote Access (ANIRA) offers remote users and traveling users access to corporate information & productivity applications on the fly, whether away from or within the office.
Posted: 24 Oct 2011 | Published: 24 Oct 2011

AT&T Corp

Delivering Storage Quality of Service with Oracle Pillar Axiom 600
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: In this white paper, you will discover an Oracle storage technology designed from the ground up to deliver business-critical, guaranteed quality of service consistent with the business value of the application and its data.
Posted: 16 Jul 2013 | Published: 30 Sep 2011

Oracle Corporation UK Ltd

Avaya IP Office Release 6: Small Office Deployment & TCO vs. ShoreTel IP Phone System
sponsored by Avaya
WHITE PAPER: Read this white paper for a comparison of Avaya's IP Office and ShoreTel’s IP Phone System. Then discover how Avaya IP Office uses a scalable system that minimizes power consumption and avoids the need for a dedicated Windows server system in sub-20 person offices.
Posted: 02 Sep 2011 | Published: 02 Sep 2011

Avaya
 
 
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