This e-guide takes an in-depth look at the critical requirements of the WAN video conferencing network design. Uncover best practices to ensure consistent, high-quality video service delivery across the WAN.
The demand for personal video for organizational communication is growing rapidly. By 2015, over 200 million workers globally will run corporate-supplied video conferencing from their desktops.
Read this white paper for a comparison of Avaya's IP Office and ShoreTel’s IP Phone System. Then discover how Avaya IP Office uses a scalable system that minimizes power consumption and avoids the need for a dedicated Windows server system in sub-20 person offices.
Discover how one of your peers simplified the complexity and manageability of their IT environment while simultaneously optimizing network performance and availability with operations intelligence software.
If your enterprise has a multi-vendor UC environment and / or a QoS policy in operation, then cutting troubleshooting time to pinpoint the source of issues quickly will improve service to corporate users and improve IT productivity. This short resource reveals a way to triage complicated UC problems.
This report presents the results of a global survey commissioned by ATG that reveal that consumers want more than just a phone number or e-mail address when it comes to online customer service. Continue reading this report to learn more about the consumer views and trends of voice and live chat.
This paper outlines the failsafe technologies that BlueCat Networks has incorporated into Proteus and Adonis (DNS/DHCP appliances) to protect against a wide variety of potential failure conditions.
Changing voice systems is not a trivial matter. Determine which is the right VoIP migration path your organization—cloud-based hosted VoIP or premises-based SIP trunking. Read on to learn when to consider SIP trunking over hosted VoIP (and vice versa) based on your long-term plans.
Many businesses are investigating new ways to transform your voice now and prepare for the future of communications. This means taking a look, at and moving to, an IP-based communications infrastructure.
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