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IM (Instant Messaging)

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IM (Instant Messaging)Reports
 
SIP and the Art of Converged Communications
sponsored by Global Knowledge
WHITE PAPER: Session Initiation Protocol (SIP) is an internet signaling protocol, developed by the IETF (starting in 1996), for establishing, maintaining, and tearing down sessions between a variety of real-time media, including voice, video, and chat. This white paper is going to look at the way SIP is used in the converged Unified Communications environment.
Posted: 25 Jul 2013 | Published: 18 Jun 2013

Global Knowledge

Collaboration: Assessing the Business/Technology Issue
sponsored by SearchSecurity.com
EGUIDE: In the first of SearchUnifiedCommunications.com’s three-part guide on selecting collaboration products, this document takes a look at the business and technology issues associated with them and provides expert guidance on the benefits you can reap by taking advantage of the various types of collaboration solutions.
Posted: 11 May 2012 | Published: 11 May 2012

SearchSecurity.com

What's New With Microsoft Office Communications Server 2007 R2
sponsored by Microsoft
PRESENTATION TRANSCRIPT: This presentation transcript explains the new features and functionality in the Office Communications Server 2007 R2, the application that continues to deliver on the Microsoft promise to streamline communications for users, give IT organizations the flexibility and control they need, and provide an extensible communications platform.
Posted: 06 Mar 2009 | Published: 06 Mar 2009

Microsoft

Business Case for Integrated Unified Communications and Contact Center Solution
sponsored by ShoreTel - OLD
WHITE PAPER: In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.
Posted: 08 Jun 2012 | Published: 30 Jun 2010

ShoreTel - OLD

Top Ten Considerations for Deploying Lync on Smartphones and Tablets
sponsored by Aruba Networks
WHITE PAPER: Microsoft Lync is transforming the communications landscape by enabling more collaborative and engaging interactions. This resource counts down the top 10 considerations for deploying Lync on smartphones and tablets.
Posted: 11 Jul 2013 | Published: 11 Jul 2013

Aruba Networks

Mobile Collaboration from IBM - Support for Fast-Moving Businesses
sponsored by IBM
BROCHURE: Mobile business solutions & services keep employees on the go and in the loop.
Posted: 18 Jun 2010 | Published: 05 Dec 2008

IBM

Taking a SIP: What Executives Should Know about IP Transformation in the Contact Center
sponsored by Genesys
WHITE PAPER: This white paper is intended for executives who are seeking to understand why SIP (Session Initiation Protocol) is a must-have technology for the contact center today, and how SIP-enabled IP solutions can help align you with your goals.
Posted: 04 Sep 2008 | Published: 04 Sep 2008

Genesys

Instant Messaging Tough Enough for Business: No Server Required
sponsored by WebEx Communications, Inc.
WHITE PAPER: This white paper discusses the important benefits that business Instant Messaging (IM) can provide and the security factors that must be addressed as organizations plan their upgrade to an enterprise-grade IM capability.
Posted: 16 Feb 2007 | Published: 01 Sep 2006

WebEx Communications, Inc.

Find, Reach and Collaborate with IBM Unified Communications and Collaboration Solutions
sponsored by IBM
WHITE PAPER: Enterprises can improve productivity and cut costs with a unified communications (UC) infrastructure. Take your UC infrastructure to the next level.
Posted: 15 Nov 2011 | Published: 15 Nov 2011

IBM

EZ Insight Report: IBM Rational Jazz Strategy for Collaborative Application Lifecycle Management (Full report)
sponsored by IBM
WHITE PAPER: Analyst report which includes new or expanded discussion of Open Services for Lifecycle Collaboration, Rational Requirements Manager, Quality Manager, Insight, and IBM Software Delivery Services for Cloud and Rational Asset Manager.
Posted: 13 Mar 2009 | Published: 13 Mar 2009

IBM
 
 
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