Hotel Industry

WHITE PAPER: This resource presents how IT solution providers can grow through a targeted approach to marketing and sales by focusing on specific industries or types of businesses.

Posted: 06 Jan 2012 | Published: 06 Jan 2012

WHITE PAPER: Access this case study to learn how MICROS Inc. consolidated and virtualized its servers to accommodate growth in the face of data center space and power limitations.

Posted: 08 Dec 2011 | Published: 08 Dec 2011

CASE STUDY: Access this case study to learn how a hotel developed an application to help coordinates guest requests among employees for addressing things like getting new towels or replacing light bulbs.

Posted: 26 Sep 2011 | Published: 26 Sep 2011

WHITE PAPER: This white paper offers hospitality strategies for combining social media and real-time customer relationship management (CRM) to wow patrons and increase customer loyalty. Learn how social CRM can increase your ROI and build your business reputation.

Posted: 07 Feb 2012 | Published: 07 Feb 2012

WHITE PAPER: Universities and other higher education establishments increasingly have to address the need for savings across the board. One area of focus has to be expenses from faculty members and others associated with the faculty.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

WHITE PAPER: In this white paper, we introduce geographic data services and discuss how they are employed in both operational and analytical business applications. The paper also reviews analytical techniques applied across many types of organizations and examines a number of industry-specific usage scenarios.

Posted: 22 Mar 2011 | Published: 22 Mar 2011

WHITE PAPER: For the 11th year in succession, the Airline IT Trends Survey tracks the key technology trends in the airline industry. It demonstrates the role that the survey’s global benchmarks play in underlining the importance of IT within the airline industry, while also stimulating debate in boardrooms worldwide about the way ahead.

Posted: 24 Oct 2011 | Published: 24 Oct 2011

WHITE PAPER: Read this first of four reports based on a global survey of executives on customer experience management, as well as interviews of SAP customers and industry influencers and analysts. (Bloomberg Businessweek Research Services, 2011)

Posted: 23 Mar 2011 | Published: 23 Mar 2011

WHITE PAPER: This paper  examines the big picture when it comes to Multiprotocol Label Switching (MPLS), and what happens when a data packet traverses an MPLS cloud.

Posted: 22 Nov 2010 | Published: 22 Nov 2010

WHITE PAPER: This white paper discusses five rules for negotiating that can help make the transaction more pleasant for everyone involved and better your chances at getting what you want.

Posted: 13 Mar 2009 | Published: 13 Mar 2009

WHITE PAPER: The growth of the iPad has resulted in deep security challenges for IT administrators across a variety of industries. Take a look at this resource to learn how to implement security policies and processes tailored for employee-owned tablet devices, including the iPad.

Posted: 27 Jul 2011 | Published: 27 Jul 2011

WHITE PAPER: This is a summary of  Part Two  of Cebr’s report, The Cloud Dividend. The research involved an independent study to quantify the economic benefits of cloud computing to business and to Europe’s five largest economies’ (in alphabetical order, France, Germany, Italy, Spain and the UK).

Posted: 20 Oct 2011 | Published: 20 Oct 2011

WHITE PAPER: Customers are urgently looking for the WOW Effect to create awareness and transfer an innovative image. Most digital signage to date has been a video feed or a slide-show, where it is almost like a poster replacement.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

EZINE: In the October 2011 cover story of Storage magazine, Phil Goodwin provides a status update on solid-state storage technology. Learn about the various use cases for solid-state storage and find out the different forms of solid-state technology on the market today.

Posted: 05 Oct 2011 | Published: 05 Oct 2011

EZINE: 2011 has been a year of challenges and opportunities for the channel, including the ongoing credit squeeze and the growth and positive experiences in amongst the eurozone crisis. This issue looks at what vendors, distributors and resellers have made of the last twelve months and what technologies the channel should be pitching in 2012.

Posted: 14 Dec 2011 | Published: 14 Dec 2011

WHITE PAPER: As the global economy slowly heals, finance leaders are looking to fulfill the promise of the last 20 years. Much of the hard work has been done, the infrastructure largely in place. The challenge is to build upon this platform to drive dramatic improvement in the quality and value that finance delivers.

Posted: 14 Nov 2011 | Published: 14 Nov 2011

IT BRIEFING: Download this report from Accenture to discover the 6 IT technology trends that will impact CIOs in 2012.

Posted: 23 Jan 2012 | Published: 23 Jan 2012

WHITE PAPER: This technical white paper discusses a drop-in implementation of Coherence running on Oracle's Sun servers utilizing Oracle Fusion Middleware components, most prominently WebLogic Suite.

Posted: 11 Mar 2011 | Published: 11 Mar 2011

WHITE PAPER: Clouds do many things well, but fixing performance problems isn't one of them. For that you need a world-class application server. Learn how application delivery problems continue to frustrate IT managers and how to move to the cloud without losing your sanity.

Posted: 17 Feb 2011 | Published: 17 Feb 2011

WHITE PAPER: A key component of operating a successful IT infrastructure is application performance management (APM), for which business transaction management (BTM) plays an important role in ensuring a positive end-user experience. APM helps organizations focus on end-to-end monitoring, measuring, and resolution of end-user problems.

Posted: 20 Jan 2012 | Published: 20 Jan 2012

WHITE PAPER: In this white paper, we go over five best practices based on working with some of the world's leading travel and hospitality companies to help them take a more systematic, quantifiable approach to improving their online customer experience and, in turn, increase revenue.

Posted: 29 Sep 2011 | Published: 29 Sep 2011

EGUIDE: This tip guide from SearchCRM.com shares Gartner's expert insights on the fragmented social customer relationship management (CRM) market and how it will continue to evolve in the next three years.

Posted: 08 Feb 2012 | Published: 08 Feb 2012

WHITE PAPER: Business disruptions can come in many forms. A good business continuity plan will keep your company up and running through interruptions of any kind.

Posted: 19 Jan 2012 | Published: 19 Jan 2012

WHITE PAPER: Unplanned business disruptions come at a high cost.  In an emergency situation, desktop virtualization enables displaced workers to continue working from home, on any device – a tablet, a rented laptop, an old PC or a device they just purchased. Discover why desktop virtualization is a vital element of business continuity planning.

Posted: 03 Nov 2011 | Published: 03 Nov 2011

WHITE PAPER: This white paper details an enterprise system for managing and analyzing machine data.

Posted: 10 Feb 2012 | Published: 10 Feb 2012

WHITE PAPER: In this whitepaper, we will describe the business imperative for closing the multi-channel customer experience gap and discuss how doing so gives you opportunities to differentiate your business. Read on to learn more.

Posted: 24 Jan 2011 | Published: 24 Jan 2011