IT Pays to Specialize in a Vertical Market: How IT Solutions Providers Can Grow Through a Targeted Approach to Marketing and Sales
sponsored by ConnectWise
WHITE PAPER:
This resource presents how IT solution providers can grow through a targeted approach to marketing and sales by focusing on specific industries or types of businesses.
Posted: 06 Jan 2012 | Published: 06 Jan 2012
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Case study: How the hotel industry’s no. 1 IT provider stopped missing SLAs
sponsored by Hewlett-Packard Company
WHITE PAPER:
Access this case study to learn how MICROS Inc. consolidated and virtualized its servers to accommodate growth in the face of data center space and power limitations.
Posted: 08 Dec 2011 | Published: 08 Dec 2011
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CRM and Social Media: How a Blended Approach Means Good Business in the Hospitality Industry
sponsored by Infor CRM
WHITE PAPER:
This white paper offers hospitality strategies for combining social media and real-time customer relationship management (CRM) to wow patrons and increase customer loyalty. Learn how social CRM can increase your ROI and build your business reputation.
Posted: 07 Feb 2012 | Published: 07 Feb 2012
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Customer Experience Management Best Practices For Travel and Hospitality: Five Ways to Increase Conversion and Adoption Rates
sponsored by Tealeaf
WHITE PAPER:
In this white paper, we go over five best practices based on working with some of the world's leading travel and hospitality companies to help them take a more systematic, quantifiable approach to improving their online customer experience and, in turn, increase revenue.
Posted: 29 Sep 2011 | Published: 29 Sep 2011
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Setting the Industry Benchmark in WLAN Performance
sponsored by HP and Intel
WHITE PAPER:
802.11n wireless local area networks (WLANs) have several distinct advantages over similar technologies. This white paper discusses them and also reveals how to get the highest data rates for the lowest cost.
Posted: 27 Dec 2011 | Published: 27 Dec 2011
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2011 IT Skills and Salary Report
sponsored by Global Knowledge
WHITE PAPER:
This paper examines that while the global economic recession of recent years has largely been replaced by a lethargic recovery, many workers continue to be impacted by job loss, reduction insalary and benefits, or job change.
Posted: 20 Mar 2011 | Published: 20 Mar 2011
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WFM Tips And Strategies To Ensure Compliance
sponsored by Infor
WHITE PAPER:
This white paper details workforce management (WFM) solutions to help employers avoid the penalties of non-compliance.
Posted: 12 Dec 2011 | Published: 12 Dec 2011
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Creating Business Value Through Location-Based Intelligence
sponsored by SAP America, Inc.
WHITE PAPER:
In this white paper, we introduce geographic data services and discuss how they are employed in both operational and analytical business applications. The paper also reviews analytical techniques applied across many types of organizations and examines a number of industry-specific usage scenarios.
Posted: 22 Mar 2011 | Published: 22 Mar 2011
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Address all your CRM needs with one system
sponsored by Infor CRM
WHITE PAPER:
Read this paper to learn about a business-specific solution that is designed with forward-thinking brands in mind. With all industries considered and all accepts of selling considered from sales to customer relationship management, this new system may fit all of your needs.
Posted: 19 Dec 2011 | Published: 19 Dec 2011
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Architecting for the Future: Converged Medical Infrastructure Improves Patient Care and Clinician Efficiency
sponsored by Intel and HP
WHITE PAPER:
The impact of health care legislation, including ARRA and the HITECH Act, will accelerate spending on health IT and clinical applications – leading to an increased need for storage. Inside this white paper, learn how a converged medical infrastructure can help store extensive patient data in a secure, efficient manner.
Posted: 14 Nov 2011 | Published: 14 Nov 2011
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Bloomberg BusinessWeek - How To Achieve a Great and Profitable Customer Experience
sponsored by SAP America, Inc.
WHITE PAPER:
Read this first of four reports based on a global survey of executives on customer experience management, as well as interviews of SAP customers and industry influencers and analysts. (Bloomberg Businessweek Research Services, 2011)
Posted: 23 Mar 2011 | Published: 23 Mar 2011
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13 Infrastructure Decisions That Result In Poor IT Security
sponsored by Global Knowledge
WHITE PAPER:
This white paper presents 13 somewhat common infrastructure decisions that can result in poor IT security. It is possible that your organization can improve its security in one or more of these areas. Take the time to assess your current security policy in each of these areas to see if there is room for refinement or improvement.
Posted: 17 Dec 2010 | Published: 17 Dec 2010
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Forrester's Converged Infrastructure: Attitudes and Acceptance
sponsored by HP and Intel
WHITE PAPER:
Because perceptions of converged infrastructure (CI) often vary in the IT industry, HP and Intel contracted Forrester Consulting to survey IT decision-makers internationally on benefits and barriers to implementation of CI. Learn the results of that survey in this white paper.
Posted: 03 Jan 2012 | Published: 03 Jan 2012
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Your Guide to Mobile Bill Management Success
sponsored by Xigo
EBOOK:
This expert E-Book highlights best practices for improved mobile bill management and mobile bill consolidation.
Posted: 24 Oct 2011 | Published: 24 Oct 2011
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Station Casinos uses workload automation solution to deliver smoother audits and increase customer loyalty
sponsored by Cisco Systems, Inc.
WHITE PAPER:
In this brief white paper, Jeff Martin, Station Casinos’ director of business intelligence (BI), provides specific examples of the types of problems that the company wanted to solve, and offers insight into the specific job scheduling solution it selected to overcome its challenges.
Posted: 20 Jan 2012 | Published: 20 Jan 2012
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Brian Madden - Notes on Desktop Virtualization
sponsored by VMware, Inc.
EZINE:
This essential e-zine offers expert insights from industry guru Brian Madden on the ins and outs of desktop virtualization from the basics to the many complexities. Madden covers key topics such as app virtualization, the differences between “TCO” and “ROI”, desktop virtualization's effect on the network and much more.
Posted: 03 Jan 2012 | Published: 03 Jan 2012
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The Future of Procurement: 2020 And Beyond
sponsored by Ariba, Inc.
EBOOK:
This e-book contains discussion and debate around where procurement can and should be setting its sights for the year 2020 and beyond. The primary objective of this resource is to initiate a dialogue on the future of procurement and to create a road map for how to get there.
Posted: 09 Jan 2012 | Published: 09 Jan 2012
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Perkins & Company reclaims 62% of data center floor space and gives staff anytime, anywhere access with virtualization solution from Dell
sponsored by Dell and Microsoft
CASE STUDY:
By rolling out Microsoft® Windows Server® 2008 R2 with Hyper-V™ and Microsoft System Center Virtual Machine Manager on Dell™ PowerEdge™ servers, Perkins & Company consolidated servers and provided employees with virtual desktops. Learn how these solutions helped save time for IT staff, improve productivity for employees, and much more!
Posted: 06 Jul 2010 | Published: 06 Jul 2010
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Teleworking made simple —and secure—with desktop virtualization technology
sponsored by Citrix and Microsoft
WHITE PAPER:
By creating flexible work environments and offering telework options for employees to work remotely, companies can improve job satisfaction, worker attraction and retention while lowering costs, increasing productivity, improving sustainability and maintaining business continuity.
Posted: 19 Jan 2012 | Published: 19 Jan 2012
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The Business Advantage of Server-based (Versus Peer-to-peer) Networks - A Guide for SMBs
sponsored by Dell, Inc. and Intel
WHITE PAPER:
This paper compares two SMB networking strategies: peer-to-peer and server-based. While peer-to-peer networks are simple, they are out-performed by server-based networks that optimize performance and availability.
Posted: 31 Mar 2010 | Published: 31 Mar 2010
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Presentation Transcript: SMB Server School: Security Considerations for a Windows Server Integration
sponsored by Dell, Inc. and Intel
PRESENTATION TRANSCRIPT:
This presentation transcript explores the security implications of integrating a Windows Server into an existing infrastructure. Gain insight into steps that organizations can take to minimize risks and facilitate a successful integration.
Posted: 16 Mar 2010 | Published: 16 Mar 2010
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CIO Strategies for Consumerization
sponsored by Dell, Inc. and Intel
WHITE PAPER:
New technology and the expanding role of the Internet are forever changing social relationships, management philosophies, and business models around the world. Access this white paper for insights into current mobile computing trends and recommendations for making the most out of these trends in the enterprise.
Posted: 28 Dec 2011 | Published: 28 Dec 2011
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E-Guide: Microsoft Virtualization- From Data Center to Desktop
sponsored by Dell and Microsoft
EGUIDE:
This guide highlights scenarios that show how virtualization can enable server consolidation, business continuity, and an optimized desktop environment, among others, while examining the Microsoft those solutions. It also explains some of Microsoft’s technology partnership investments that support heterogeneous virtualization environments.
Posted: 07 Apr 2011 | Published: 07 Apr 2011
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Alteryx PT
sponsored by Alteryx, Inc.
PRESENTATION TRANSCRIPT:
In this BeyeNETWORK transcript of a webcast, industry expert and author Cindi Howson details the current state of business intelligence (BI) adoption, the business impact and offers BI best practices from both organizational and technical perspectives.
Posted: 12 Dec 2011 | Published: 12 Dec 2011
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Yahoo, Amex talk up different customer service approaches
sponsored by Infor CRM
EGUIDE:
Access this tip guide to learn how American Express and Yahoo Inc., have conquered customer service obstacles while also decreasing customer relationship management (CRM) budgets.
Posted: 24 Jan 2012 | Published: 24 Jan 2012
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Metromedia Case Study: Hotels Can Improve Efficiency and Better Manage Guest
sponsored by BlackBerry
CASE STUDY:
Access this case study to learn how a hotel developed an application to help coordinates guest requests among employees for addressing things like getting new towels or replacing light bulbs.
Posted: 26 Sep 2011 | Published: 26 Sep 2011
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