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PRESENTATION TRANSCRIPT: This presentation transcript reveals key findings from a recent consumerisation poll and provides recommendations and best practices to help organisations address these key topics. Obtain predictions for the future of the media tablet market and gain insight into five trends that are shaping the consumerisation landscape.

Posted: 25 Jan 2012 | Published: 25 Jan 2012

WHITE PAPER: The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers.

Posted: 25 Apr 2011 | Published: 25 Apr 2011

IT BRIEFING: This report extract from the Corporate Executive Board, presents key facts and figures on the take up of consumer technology in the workplace.

Posted: 31 Jan 2012 | Published: 31 Jan 2012

ESSENTIAL GUIDE: The Economist Intelligence Unit reviews changing expectations for technology and assesses their implications for  CIOs, the IT function and the business.

Posted: 09 Feb 2012 | Published: 09 Feb 2012

ANALYST BRIEF: The Boston Consulting Group shows how consumer tablets are creating new opportunities as the market grows and segments.

Posted: 09 Feb 2012 | Published: 09 Feb 2012

WHITE PAPER: This resource presents how IT solution providers can grow through a targeted approach to marketing and sales by focusing on specific industries or types of businesses.

Posted: 06 Jan 2012 | Published: 06 Jan 2012

WHITE PAPER: This CustomerCentric Selling® research can help organizations analyze their sales and marketing processes to gain insights more quickly and accelerate business performance.

Posted: 20 Feb 2009 | Published: 20 Feb 2009

WHITE PAPER: Universities and other higher education establishments increasingly have to address the need for savings across the board. One area of focus has to be expenses from faculty members and others associated with the faculty.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

WHITE PAPER: This White Paper aims to provide an understanding of femtocell technology.

Posted: 25 Oct 2011 | Published: 25 Oct 2011

EZINE: In this week’s issue of Computer Weekly, we look at the future of computer science education now the government has scrapped the current ICT curriculum, and what this means for the IT industry. We talk to an early adopter of the government G-Cloud plan; and we examine the key challenges for network architects. Download the new issue now.

Posted: 16 Jan 2012 | Published: 16 Jan 2012

WHITE PAPER: This white paper will shed light on how converged infrastructure is uniquely positioned to help schools deliver state-of-the-art capabilities at affordable price points and without taxing internal IT resources.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

WHITE PAPER: The flexible, on-demand nature of cloud computing is extremely valuable for organizations that need large amounts of computing power for short periods of time. In this case study, learn how one education testing service utilized a cloud service to cut costs and respond to business opportunities faster.

Posted: 12 Jan 2012 | Published: 12 Jan 2012

WHITE PAPER: Read this paper by Global Knowledge instructor, John Hales, to learn how to build a home lab for VMware vSphere for study. This paper is broken down into three major sections; the first and most detailed is about the hardware required, the second is about the Workstation configuration, and the third is about installing vSphere and Virtual Center.

Posted: 12 Feb 2010 | Published: 12 Feb 2010

WHITE PAPER: Discover the concept of data as it pertains to marketing, and particularly as it is supported by data quality functions inside of the broader EIM framework. This white paper reviews how to improve your customer data for marketing effectiveness.

Posted: 05 Jan 2011 | Published: 05 Jan 2011

WHITE PAPER: This white paper offers hospitality strategies for combining social media and real-time customer relationship management (CRM) to wow patrons and increase customer loyalty. Learn how social CRM can increase your ROI and build your business reputation.

Posted: 07 Feb 2012 | Published: 07 Feb 2012

CASE STUDY: In the competitive realty market, where time is of the essence, high availability and quick data recovery can be the difference between a cold listing and a closing. WhereToLive.com needed a solution that flexible and easy to use to revitalize the company's storage infrastructure. Read this Case Study to learn how they did it.

Posted: 29 Jun 2011 | Published: 29 Jun 2011

CASE STUDY: This case study provides details of real-world best practices in IT consolidation to turn a data center from a burdensome cost center to a strategic asset with robust security, enhanced business continuity and reduced operating expenses.

Posted: 26 May 2011 | Published: 26 May 2011

EGUIDE: Something as seemingly trivial as a truck hitting a telephone pole can suddenly leave health care employees unable to access clinical applications and patient data. This tip discusses how providers can create, and update, business continuity plans to ensure that key systems and processes are maintained.

Posted: 20 Sep 2011 | Published: 20 Sep 2011

CASE STUDY: At the City University of New York (CUNY), 143 students and six faculty members are tak­ing part in a virtual application streaming pilot - as of September 2008, they can access cam­pus software instantaneously from anywhere via the Internet. Read this case study to learn more!

Posted: 18 May 2010 | Published: 18 May 2010

WHITE PAPER: This paper explains the benefits of Configure/Price/Quote (CPQ) tools, including faster and more accurate sales engines as well as improving performance and revenue.

Posted: 14 Dec 2011 | Published: 14 Dec 2011

WHITE PAPER: A common characteristic of people-certification programs in the marketplace is that most test or validate the existence of relevant knowledge. Few reach beyond this.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

WHITE PAPER: The Open Group IT Specialist Certification Program (the Program) is designed to validate the existence of those qualities and skills in a professional that enable the effective development, implementation, and operation of IT solutions.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

WHITE PAPER: This resource explores the ins and outs of Office 365. Learn how this set of cloud-based services enables users to gain access from virtually anywhere and on any device. Also learn how you can improve security, reliability, and IT management while increasing value.

Posted: 08 Dec 2011 | Published: 08 Dec 2011

WHITE PAPER: This new e-book by Jill Konrath, sales strategist and author, explores how to craft an email message that grabs the attention of prospects and compels them to continue the conversation.

Posted: 13 Jan 2012 | Published: 13 Jan 2012

WHITE PAPER: This paper details the results of a survey of 160 firms with annual revenues of $250M or more conducted to determine whether their customer relationship management (CRM) software is addressing the changed and changing requirements of sales reps as they develop relationships and pursue opportunities in light of ever increasing buyer expectations.

Posted: 07 Feb 2012 | Published: 07 Feb 2012

WHITE PAPER: Access this one-page resource to learn about Step Up to Cisco Premier, a unique training that can help your associates receive the Cisco Premier certification so you can identify your company as a qualified, trained, and experienced Cisco resource.

Posted: 08 Feb 2012 | Published: 08 Feb 2012

WHITE PAPER: In this Red Hat certification white paper, Justin Nevill, Red Hat Certified Architect and Global Knowledge Instructor, has put together some tips and study guides to make your exam preparation experience a positive one.

Posted: 26 Aug 2010 | Published: 26 Aug 2010