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SDI: Next Level Service Desk Strategies
sponsored by Citrix Online UK
EGUIDE: This e-guide reveals the new demands placed on today's service desks. Learn how to adapt to diverse employee needs while delivering consistent and quality customer service.
Posted: 01 Jun 2011 | Published: 01 Jun 2011

Citrix Online UK

EtherScopeā„¢ Series II: Network Assistant
sponsored by Fluke Networks
WHITE PAPER: Network professionals rely on the EtherScope Network Assistant to complete their daily tasks fast. The purpose-built EtherScope speeds and simplifies network installation, validation and troubleshooting by integrating essential tests, automated diagnostics and guided troubleshooting. Read on to learn more!
Posted: 27 Sep 2010 | Published: 27 Sep 2010

Fluke Networks

How to Address Your Top Tech Problems
sponsored by AT&T Corp
WHITE PAPER: For companies without full-time IT staff, affordable tech support is especially important. Subscription services like AT&T Tech Support 360SM can be a great solution for wireless network configuration, e-mail, office application and computer performance problems, mobile device setup, virus removal and other troublesome support issues.
Posted: 04 Aug 2010 | Published: 04 Aug 2010

AT&T Corp

Seven Things to Look for in a Colocation Provider
sponsored by SAVVIS
WEBCAST: This resource outlines the difference between the data center and colocation services and explains the different types of colocation providers out there. In addition, view the top seven things you should look for in any potential colocation provider.
Posted: 29 Jul 2013 | Premiered: Dec 31, 2012

SAVVIS

Security Blanket by TCS: Enterprise Security Management
sponsored by Trusted Computer Solutions
WHITE PAPER: Read this paper to learn how Security Blanket includes pre-defined security guidelines, called Profiles, from some of the most respected security industry leaders in the world.
Posted: 12 Feb 2010 | Published: 12 Feb 2010

Trusted Computer Solutions

JBoss Enterprise Middleware, by Red Hat: Technical Support Services Leader
sponsored by Red Hat
WHITE PAPER: This white paper discusses the features of JBoss Enterprise Middleware and highlights technical and customer support as the key characteristic that sets this middleware apart from the competition.
Posted: 03 Nov 2011 | Published: 01 Nov 2011

Red Hat

Watts and Volt-Amps: Powerful Confusion
sponsored by APC by Schneider Electric
WHITE PAPER: Knowing the difference between Watts and Volt-Amps (VA) is crucial for UPS load sizing in data centers, but UPS vendors and manufacturers often use the terms interchangeably. Learn how to use these terms correctly in specifying power protection equipment.
Posted: 01 Apr 2010 | Published: 01 Jan 2003

APC by Schneider Electric

HSBC Calculates Improved IT Support Productivity and Patch Management
sponsored by Intel Corporation
WHITE PAPER: In this ROI investigation , HSBC Mexico can look forward to driving improved operating efficiencies across their IT support model, with a projected positive ROI of 605% and a break-even point achieved in 2 months, while serving as a foundation to drive worldwide adoption and savings through the use of Intel vPro technology.
Posted: 02 Apr 2009 | Published: 02 Apr 2009

Intel Corporation

Dimension Data Helps South Carolina Department of Social Services Achieve Rapid Network Upgrade and Maintain Top Performance with Uptime Powered by Cisco Services Support
sponsored by Dimension Data
CASE STUDY: Faced with limited time and money to upgrade its network and network support, the South Carolina Department of Social Services determined it needed a new services partner to provide world-class expertise and support. Learn how they used Uptime powered by Cisco Services to achieve a seamless upgrade of their network infrastructure and more.
Posted: 25 Feb 2010 | Published: 25 Feb 2010

Dimension Data

Software Subscription & Support
sponsored by IBM
VIDEO: In this brief video, learn how to stay ahead of IT trends with IBM Software Subscription and Support. You'll discover how you can drive efficiency, increase productivity, and streamline workflows with access to downloads and enhancements throughout the software lifecycle.
Posted: 30 Jul 2013 | Premiered: 30 Jul 2013

IBM
 
 
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