Hardware Support Services

WHITE PAPER: Because backup disaster recovery (BDR) technology only reveals its value when things don't go as planned, it can be a tricky sell for IT services firms. Read this white paper to learn a four-step process for engaging clients on this topic and effectively selling them DR/BC products and services.

Posted: 01 Feb 2013 | Published: 01 Feb 2013

WHITE PAPER: This white paper examines the five key factors to consider when transitioning to SaaS-based ITSM including security, integration, implementation and deployment. In addition, gain advice from your peers who have already implemented cloud-based IT service offerings.

Posted: 28 Feb 2013 | Published: 28 Feb 2013

CASE STUDY: In order to find a scalable virtualized computing system Hostworks, a digital media environment management company, turned to elastic computing to keep up with the unpredictable demand of their users. Read this case study to learn how they evaluated their options and why they chose the system they did.

Posted: 17 Aug 2012 | Published: 17 Aug 2012

WHITE PAPER: Read this white paper to learn how one developing organization designed a solution platform to leverage the latest in technology advances in cloud computing for an innovative, technology-enabled business model. Discover how they transformed an industry through vision and technology.

Posted: 10 Aug 2012 | Published: 31 May 2012

CASE STUDY: This case study demonstrates how Henan Local Taxation Bureau leveraged a comprehensive IT monitoring platform that improved troubleshooting efficiency, enhanced operation and job performance analysis, and streamlined the quality and efficiency of its services.

Posted: 22 May 2013 | Published: 22 May 2013

PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.

Posted: 02 Apr 2013 | Published: 02 Apr 2013

WHITE PAPER: Read this whitepaper as it discusses a real world case study of a large corporation who utilized managed services to improve their IT by unifying communications and portal environments for easier collaboration, and also offering easier and secure access to latest versions of desktop solutions.

Posted: 07 Sep 2012 | Published: 31 Jul 2012

WHITE PAPER: Check out this white paper to discover what a hybrid cloud is, how it applies to data backup, and the seven unique benefits of a hybrid cloud platform for SMB data backup.

Posted: 28 Jan 2013 | Published: 28 Jan 2013

WHITE PAPER: The Microsoft workstyle is changing. The old desktop computer is being replaced by the digital generation and fast-paced, tech-savvy devices. Access this resource to learn about the new Microsoft workstyle, which promotes anywhere connection, intelligent infrastructure, cloud management and multiple Windows-based devices.

Posted: 03 Oct 2012 | Published: 01 Feb 2012

WHITE PAPER: Access this white paper that explores today's changing business dynamics and their impact on enterprise IT. Learn more about cloud-based strategies for meeting these latest business requirements and review a case study for deploying IT Management-as-a-Service.

Posted: 06 Mar 2013 | Published: 06 Mar 2013