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Hardware Support Services Reports
Technical Support Services: Integrated Multivendor Support
sponsored by IBM
VIRTUAL ENVIRONMENT: This overview discusses how an integrated multivendor support service can provide lifecycle-based recommendations around which hardware should be kept on OEM maintenance and helps you streamline support by serving as a single point of contact. Get access now to see how this service can simplify your technical support.
Posted: 11 Nov 2015 | Premiered: 11 Nov 2015


The Comprehensive IT Managed Services Guide for Enterprise CIOs
sponsored by Unisys
EGUIDE: In this exclusive e-guide, you will learn how to establish an IT managed services provider strategy to cover new delivery models in your organization. Access this guide to focus your business around a comprehensive DR/BC strategy, as well as access insider tips on outsourcing app development, and more.
Posted: 16 Nov 2015 | Published: 16 Nov 2015


Think Like a Consultant Deliver Like a Tech
sponsored by Solarwinds N-able
RESOURCE: This resource outlines the importance of providing strategic insights for managed services customers. Read on to learn how to pool your data and create a centralized repository of customer information that can benefit both the consulting and technician side of your business.
Posted: 23 Sep 2015 | Published: 23 Sep 2015

Solarwinds N-able

A Seven-Way Comparison of the HCM Suite 'Big Three'
sponsored by Workday
WHITE PAPER: When selecting an HCM vendor, you must consider capabilities like geographic presence, extensibility, and ease of use for managers. This report explores 7 categories of HCM differentiation to help HR and IT project teams choose the best platform for their needs.
Posted: 14 Aug 2015 | Published: 31 Dec 2014


Today’s State of Work: The Productivity Drain
sponsored by ServiceNow
RESOURCE: Access this infographic for a quick look into the state of work process efficiency today. You'll discover 3 reasons why admin work takes so much time, the impact of inefficient work processes, and more.
Posted: 03 Sep 2015 | Published: 03 Sep 2015


IT managed service providers Taking a measured approach
sponsored by Unisys
EGUIDE: In an exclusive e-guide, CIO columnist Niel Nickolaisen explains how to integrate managed service providers into your existing IT staff. Access this exclusive guide to learn how to work with these MSPs to define and implement a seamless escalation path and create a dynamic team.
Posted: 13 Nov 2015 | Published: 13 Nov 2015


Enabling the Digital Business through IT Operations
sponsored by Unisys
WHITE PAPER: The following is a quick, four-step guide to regaining upward mobility in the enterprise and amongst your competitors by modernizing people, processes and tools.
Posted: 26 Aug 2015 | Published: 26 Aug 2015


An Overview of the Enterprise Service Desk Vendor Landscape
sponsored by IBM
WHITE PAPER: This report is intended for CIOs seeking to select a solution for enterprise service desk, and designed for enterprises in which service desk use cases may include seamless movement between on-demand and on-premise. Access this research to reevaluate and help your organization understand what's new in the enterprise service desk market.
Posted: 15 Sep 2015 | Published: 31 Dec 2013


Numa Networks' Pure-Play MSP Strategy Pays Off With SolarWinds N-Able
sponsored by Solarwinds N-able
CASE STUDY: This case study details how one MSP was able become more efficient through automation. Read on to learn how this company as able to spend less time updating software, as well as build a powerful and effective help desk service.
Posted: 19 Aug 2015 | Published: 19 Aug 2015

Solarwinds N-able

Simplify a Complicated Web Presence with a Consolidated Cloud
sponsored by Melbourne IT
WHITE PAPER: This resource describes the steps one business took to migrate to Amazon Web Services, which allowed for data evaluation, real-time business updates, disaster prevention, and the flexibility to continue to build out as their requirements grew.
Posted: 11 Sep 2015 | Published: 11 Sep 2015

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