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Hardware Management Services

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ALSO CALLED: Computer Support Services, Hardware Maintenance Services, Managing Hardware, Systems Maintenance Services, Hardware Services, Support Services, Hardware Support Services, Hardware Maintenance and Support Services
DEFINITION: Services that repair or optimize hardware, including basic installation, contract maintenance. The service might also include telephone troubleshooting.
Hardware Management Services Reports
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All the Help Desk You Need
sponsored by N-able Technologies
WHITE PAPER: This informative guide explores one company's help desk manager platform and how it can enhance your services.
Posted: 05 Jun 2014 | Published: 05 Jun 2014

N-able Technologies

Analyst's take: Managing IT in an economic downturn
sponsored by ComputerWeekly.com
WHITE PAPER: As companies face the prospect of a recession, IT is even more challenged to justify and deliver value while avoiding risky projects.  This is not the time to slash budgets; instead, follow a few rules to simplify decision making and focus your investment in areas that deliver the greatest return.
Posted: 20 Oct 2011 | Published: 04 Mar 2011

ComputerWeekly.com

Analyst's take: Nucleus Research's top 10 IT predictions for 2010
sponsored by ComputerWeekly.com
WHITE PAPER: The cloud continues to drive both rapid ROI and new ISV business models.  Beyond the cloud, expect 2010 to bring greater use of analytics, automation, and CRM, and a permanent shift in structural unemployment.  Bid auf Wiedersehen to the vendors who still haven’t gotten it.
Posted: 24 Oct 2011 | Published: 26 Jan 2011

ComputerWeekly.com

Analyzing How Well a Data Center Solution Provider Aligns with Your Business Needs
sponsored by Digital Realty
WHITE PAPER: This white paper serves as a helpful guide to analyzing how well a data center solution provider might align with your business needs.
Posted: 24 Sep 2014 | Published: 24 Sep 2014

Digital Realty

Are You Looking for a Way to End the Finger Pointing and Improve your Customers’ Experience?
sponsored by CA Technologies.
WHITE PAPER: This white paper explains the benefits of a monitoring solution that equips enterprise IT organizations and service providers with capabilities to dramatically improve service quality and reduce the costs and time of IT service delivery.
Posted: 04 Jun 2014 | Published: 30 Apr 2014

CA Technologies.

Avoid Paying Today for Systems You’ll Need Tomorrow
sponsored by HP India
WHITE PAPER: This white paper examines a flexible investment strategy IT strategy that can eliminate the need to front-load IT investments by aligning usage with payments.
Posted: 23 Feb 2015 | Published: 23 Feb 2015

HP India

Bare Metal Clouds: The Pros and Cons of a Non-Virtualized Option
sponsored by IBM
WHITE PAPER: This informative guide explores the pros and cons of a "bare metal cloud" – a cloud service that is not virtualized.
Posted: 06 Jun 2014 | Published: 17 Jan 2014

IBM

Becoming a Data-Driven and Agile Enterprise
sponsored by Hewlett-Packard Company
WHITE PAPER: Explore this white paper to examine how to gradually progress towards an embedded analytics approach to encompass BI and big data. Read on and discover the steps to crafting a digital strategy to leverage the opportunities available through big data analysis.
Posted: 18 Dec 2014 | Published: 11 Nov 2014

Hewlett-Packard Company

Beginner's Guide to SSL Certificates: Making the Best Choice When Considering Your Online Security Options
sponsored by Symantec Corporation
WHITE PAPER: This helpful guide explains how the effective implementation of SSL certificates is critical to protecting your customers, earning their trust, and ensuring your success when it comes to conducting business online.
Posted: 08 Jan 2015 | Published: 10 Jun 2013

Symantec Corporation

Better Manage Your BYOD Program
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This white paper provides indispensible advice on how to select device specifications for BYOD, how to streamline management, and more.
Posted: 11 Mar 2015 | Published: 31 Oct 2014

Dell, Inc. and Intel®

Alfred University Case Study: Higher Returns for Higher Education
sponsored by Dell, Inc.
CASE STUDY: Read this case study to learn how Alfred University saved 80% on hardware, refreshing SunGard Higher Education Banner Unified Digital Campus infrastructure with Dell servers.
Posted: 02 Jul 2010 | Published: 01 Nov 2009

Dell, Inc.

All Clouds are Not Created Equal: A Logical Approach to Cloud Adoption in Your Company
sponsored by IBM
WHITE PAPER: You've decided to make the leap to the cloud, but with so many different configurations offered by multiple providers representing different degrees of benefits and risks, how do you even begin to determine the approach that will best suit your organisation's unique needs? Read this white paper to find guidance to help you make sense of the cloud.
Posted: 31 Jul 2012 | Published: 29 Feb 2012

IBM

Amplifying the Signal in the Noise of IT Monitoring
sponsored by Zenoss, Inc.
WHITE PAPER: This case study details the value of moving past the traditional, fragmented approach to IT monitoring.
Posted: 30 Oct 2013 | Published: 30 Oct 2013

Zenoss, Inc.

ASG-Discovery and Dependency Mapping (ASG-DDM)
sponsored by ASG Software Solutions
WHITE PAPER: This paper explains ASG's unique, automated solution for discovery and dependency mapping for change and configuration management.
Posted: 23 Feb 2010 | Published: 23 Feb 2010

ASG Software Solutions

Atrion Enhances Managed Services and Boosts Profit Margins with Nimsoft
sponsored by Nimsoft, Inc.
CASE STUDY: Atrium needed help gaining end-to-end service level monitoring insights and finding a monitoring platform with a strategic vendor partnership that could help support business growth objectives. Read this case study to learn about the problems Atrion faced and how Nimsoft products helped them overcome those challenges.
Posted: 04 Nov 2009 | Published: 04 Nov 2009

Nimsoft, Inc.

Automating IT Configuration Controls with Oracle Enterprise Manager Configuration Change Console
sponsored by Oracle Corporation
WHITE PAPER: This whitepaper discusses how to define, track and enforce IT policies; automate IT compliance processes; and reduce the effort and cost of managing business applications.
Posted: 10 Sep 2009 | Published: 16 Oct 2008

Oracle Corporation

Automating Your IT Processes for Long Term Success
sponsored by Automic
WHITE PAPER: Access this white paper to find out if automating certain IT operations can help lessen the burden on your IT staff while simultaneously improving the end user experience.
Posted: 24 Nov 2014 | Published: 24 Nov 2014

Automic

Be a Superhero: Use Application & Infrastructure Visibility to Gain Competitive Advantage
sponsored by IBM
VIRTUAL TRADESHOW: Access this resource to learn how to optimize operations, performance, analytics, automation and delivery of your IT services in today's complex on-premise, hybrid and cloud environments. You'll be able to select from a wide array of content in different media formats to help you make smarter decisions now and for your organization's future.
Posted: 27 Oct 2014 | Premiered: Oct 27, 2014

IBM

Be a Superhero: Use Application & Infrastructure Visibility to Gain Competitive Advantage
sponsored by IBM
VIRTUAL ENVIRONMENT: Access this resource to learn how IBM can help you with the Operations, Performance, Analytics, Automation and Delivery of your IT services in today's complex on-prem, hybrid and cloud environments. You'll be access a wide array of content in different media format to help you make smarter decisions now and for your organization's future.
Posted: 28 Oct 2014 | Premiered: 28 Oct 2014

IBM

Become an Automated, Agile Enterprise
sponsored by Hewlett-Packard Company
WEBCAST: The pressure is on for IT to become more agile, and while many organizations have responded by leveraging cloud and automation, the promise of seamless service delivery often goes unfulfilled. In this webcast, discover a better approach to automation that takes inspiration from the manufacturing world -- IT as an "assembly line."
Posted: 12 Jun 2014 | Premiered: Jun 12, 2014

Hewlett-Packard Company

Best Practices for Migrating to a New Service Desk Platform
sponsored by Nimsoft, Inc.
WHITE PAPER: This white paper offers guidelines and best practices for IT organizations that are in the midst of, or are planning a migration to a new service desk platform. Within, learn how you can effortlessly migrate your tickets, workflow, knowledge articles, and more.
Posted: 05 Jul 2012 | Published: 05 Jul 2012

Nimsoft, Inc.

Best Practices for Resolving Business-Critical Application Problems
sponsored by BMC Software, Extending Value with Identify Software
WHITE PAPER: This white paper details the challenges of application problem resolution, highlighting the best practices necessary to automate and accelerate the process as a means to optimize development.
Posted: 30 Jul 2007 | Published: 12 Mar 2007

BMC Software, Extending Value with Identify Software

Best Practices in Protecting the Technology Systems Revolutionizing Healthcare
sponsored by Emerson Network Power
WHITE PAPER: With technology infiltrating every aspect of healthcare, traditional approaches to power protection no longer suffice. This paper introduces a new hospital power protection model that leverages technologies and best practices forged in the data center.
Posted: 08 Aug 2013 | Published: 07 Jul 2009

Emerson Network Power

Better Software Management and More Secure Computers
sponsored by Dell, Inc. and Intel®
CASE STUDY: This whitepaper details the systems management solution that Princeton University selected to solve their three major IT problems.
Posted: 18 Jun 2014 | Published: 05 Dec 2013

Dell, Inc. and Intel®

BI for Small and Mid-sized Businesses
sponsored by LogiXML
WHITE PAPER: This paper dispels some myths about BI in smaller companies and outlines the main options at your disposal.
Posted: 08 Oct 2009 | Published: 08 Oct 2009

LogiXML
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