Hardware Management Services

WHITE PAPER: Access this white paper to learn about an advanced service integration and management (SIAM) model that can help reduce the costs and complexities of global multi-supplier IT environments. Discover key advice for becoming a successful IT service broker.

Posted: 28 Feb 2013 | Published: 28 Feb 2013

WHITE PAPER: The short-term gains of ad hoc cloud adoption can quickly lead to long-term service integration and management pains without a well-developed cloud deployment plan. Review this essential resource to help guide you when designing your cloud service strategy.

Posted: 01 May 2013 | Published: 01 May 2013

WHITE PAPER: This white paper explores how CIOs can take advantage of a cloud-enabled, multi-vendor approach to IT service delivery, and offers guidance on how to buy and integrate these IT services to gain the most value for your business.

Posted: 08 May 2013 | Published: 31 Aug 2012

PODCAST: This podcast addresses the unique challenges and best practices for different types of cloud providers, their success stories, and how you can differentiate your cloud managed services.

Posted: 27 Feb 2013 | Premiered: Feb 27, 2013

WHITE PAPER: "Many CIOs are being pressured to demonstrate IT value. A service catalog can help you promote your services in a way the business can easily understand. It will become your service management foundation that can boost IT visibility and constantly demonstrate IT value to the business."

Posted: 20 Nov 2012 | Published: 20 Nov 2012

WEBCAST: Watch this informative resource to discover the importance of service management and automation for IT department efficiency.

Posted: 01 May 2013 | Premiered: Jan 30, 2013

WHITE PAPER: Even the best-developed applications will fail to meet requirements if the software infrastructure used to deliver them is inefficient, overly complex or lacks flexibility. This report examines the key technology considerations for what is often called middleware.

Posted: 18 Oct 2011 | Published: 18 Mar 2011

WHITE PAPER: Decision-makers in an IT-enabled economy will have real-time access to information that allows them to make the right decision at the right time. But that goal comes in a business environment where data will be ubiquitous and growing exponentially in volume.

Posted: 18 Oct 2011 | Published: 21 Sep 2010

WHITE PAPER: Leaders in an IT-enabled economy will transform their organisations by using IT to manage business processes that enable change, meet customer expectations and adapt to the needs of their markets.

Posted: 18 Oct 2011 | Published: 21 Sep 2010

WHITE PAPER: Managing service delivery across multiple clouds is a challenge. In this white paper, discover how cloud bursting – a feature of HP CloudSystem – can help you easily conquer this challenge from a single point of control. View now to learn more!

Posted: 04 Mar 2013 | Published: 30 Nov 2012

WHITE PAPER: This white paper offers guidelines and best practices for IT organizations that are in the midst of, or are planning a migration to a new service desk platform. Within, learn how you can effortlessly migrate your tickets, workflow, knowledge articles, and more.

Posted: 05 Jul 2012 | Published: 05 Jul 2012

WHITE PAPER: This white paper details the challenges of application problem resolution, highlighting the best practices necessary to automate and accelerate the process as a means to optimize development.

Posted: 30 Jul 2007 | Published: 12 Mar 2007

WHITE PAPER: This paper dispels some myths about BI in smaller companies and outlines the main options at your disposal.

Posted: 08 Oct 2009 | Published: 08 Oct 2009

CASE STUDY: Read this case study to learn how Dell helped BlueCross BlueShield of Western New York harness blades to shrink its data center footprint by 75 percent and improve efficiency by more than 50 percent.

Posted: 02 Jul 2010 | Published: 01 Apr 2009

WEBCAST: Watch this webcast to learn how to keep up with the ever-changing consumer demands for new and improved products and services. Discover technologies that can help you build an agile, responsive IT infrastructure so you're able to scale to changing needs and make more strategic business decisions.

Posted: 20 Apr 2012 | Premiered: Apr 20, 2012

WHITE PAPER: Read this paper for a discussion of TCO components and complexities, as well as cost analysis and business impacts that companies should consider when building a business case. This paper offers tips for assessing the total cost of ownership in delivering best practices through an in-house IT service delivery model.

Posted: 29 Mar 2010 | Published: 15 Jun 2009

WHITE PAPER: Astrong IT and network infrastructures are the foundation to providing betterapplications and services are essential to meeting your organization's businessobjectives. This white paper reveals how managing your infrastructure with aneye to the bottom line is critical in today's business climate.

Posted: 17 Jul 2012 | Published: 31 Jan 2012

PRODUCT LITERATURE: CA Virtualization Management solutions provide integrated end-to-end management, business-driven automation and security. As such, CA facilitates virtualization's promise of cost reduction and efficiency gains through consolidation, standardization and lower energy consumption, which drive better business outcomes.

Posted: 20 Nov 2009 | Published: 20 Nov 2009

CASE STUDY: Read this case study to learn how Calcasieu Parish schools doubled its purchasing power and improved student access and learning proficiency with Dell netbooks.

Posted: 02 Jul 2010 | Published: 01 Dec 2009

WHITE PAPER: Technology service providers address IT challenges by providing technical oversight, IT accountability and continuity within the infrastructure. Learn how partnering with a technology service provider can satisfy the IT needs of your business.

Posted: 04 Sep 2007 | Published: 28 Aug 2007

WHITE PAPER: This paper will discuss how cloud is helping enterprises, governments and industries around the globe meet their current challenges through key value drivers.

Posted: 13 Oct 2010 | Published: 15 Sep 2010

WHITE PAPER: This white papers talks about the challenges facing the UK annuity market and the strategies that can be taken by the product providers to meet them. The paper also talks about how Wipro can partner with providers to tap the opportunities present in the marketplace.

Posted: 13 May 2009 | Published: 11 May 2009

EZINE: This Ezine features actionable information on technologies and sales tactics.  Read on for expert advice on how resellers are using iPads to generate extra revenue, new opportunities with BPOS Suite, and how to navigate the vendor merger and acquisition binge.

Posted: 13 Jun 2011 | Published: 13 Jun 2011

CASE STUDY: See how Children's Health Associates, the largest private pediatric medical practice in the US, found a reliable and safe alternative to a standard Internet terminal system to achieve their IT goals.

Posted: 10 May 2008 | Published: 01 Jan 2007

EZINE: Midmarket CIOs are always under the gun to enhance IT and business alignment, and to show how their organization is continually growing more efficient and responsive to business needs. IT Service Management aims to make both happen.

Posted: 13 Apr 2009 | Published: 10 Apr 2009