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Hardware Management Services

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ALSO CALLED: Computer Support Services, Hardware Maintenance Services, Managing Hardware, Systems Maintenance Services, Hardware Services, Support Services, Hardware Support Services, Hardware Maintenance and Support Services
DEFINITION: Services that repair or optimize hardware, including basic installation, contract maintenance. The service might also include telephone troubleshooting.
Hardware Management Services Reports
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Five IT Infrastructure Projects to Tackle in 2015
sponsored by VMware
EGUIDE: This expert e-guide examines how respondents of TechTarget's IT priority survey are planning their data center infrastructure upgrades for 2015. Download now to see the top five results and how this can impact your own organization.
Posted: 26 Aug 2015 | Published: 26 Aug 2015


Five Major Trends for MSPs to Watch
sponsored by Solarwinds N-able
WHITE PAPER: This informative white paper provides excellent advice for MSPs as they navigate explosive trends like cloud computing and mobility, helping them to adapt their businesses to meet customers' evolving needs and stay one step ahead of the competition.
Posted: 29 Jul 2014 | Published: 29 Jul 2014

Solarwinds N-able

Five reasons why workforce management is better in the cloud
sponsored by
RESEARCH CONTENT: This analyst report from Nucleus Research assesses the business benefits of cloud solutions for managing the workforce.
Posted: 31 Aug 2012 | Published: 05 Jul 2012

Five Ways To Ensure the Success of Your Digital Workspace
sponsored by Dell, Inc.
WHITE PAPER: In this Forrester report, you will learn 5 ways to guarantee superior user experience and ensure the success of your digital workspace. Read on now to access these 5 measures, as well as some takeaway advice about lowering IT costs while improving security and user experience.
Posted: 21 Sep 2015 | Published: 21 Sep 2015

Dell, Inc.

From Project to Product
sponsored by Red Hat
WHITE PAPER: Software developed by an open source community with testing, certification, documentation, training and support can help IT organizations experience lower middleware with total cost of ownership and risk. Read this white paper to learn about the benefits of open source technology.
Posted: 03 Aug 2015 | Published: 31 Dec 2014

Red Hat

From the Backroom to the Boardroom: Building A Case for Resiliency and Business Continuity
sponsored by IBM
WHITE PAPER: This white paper serves as a guideline for IT professionals, and explains how to generate investment for resiliency initiatives by linking IT risks to business risk using one resiliency services framework. Access this white paper to learn how to uncover the critical connections between IT and the business.
Posted: 31 Aug 2015 | Published: 31 May 2015


G-Cloud Report: Service Management, Organisation & Governance Approach
sponsored by
WHITE PAPER: Phase 1 of the Government Data Centre Strategy Programme identified the feasibility of consolidating existing  Public Sector data centres and accelerating the provision of cloud computing to  the Public Sector (G-Cloud) and suitable offerings and procurement terms (Application Store) for all UK Public Sector organisations.
Posted: 21 Oct 2011 | Published: 07 Feb 2011

TOPICS:  IT Services

G-Cloud Report: Service Specification Approach
sponsored by
WHITE PAPER: The G-Cloud, Government Applications Store and Data Centre Consolidation Phase 2 programme started on 5 October 2009 and will run till 12 February 2010. The programme comprises seven workstrands and a Programme Office function.
Posted: 21 Oct 2011 | Published: 07 Feb 2011

Gartner: Decide now if you will become a money-making CIO
sponsored by
ANALYST BRIEF: This report from Gartner describes six distinctly different styles of "money-making CIO" that are likely to evolve between 2011 and 2020.
Posted: 24 Oct 2011 | Published: 24 Jan 2011

Gartner: Five Roles for Government in Cloud Computing
sponsored by
WHITE PAPER: As a consequence of tightening budgets and increasing uncertainties, government organizations are looking at how to leverage cloud computing as a model to ensure greater flexibility, lower costs, more-rapid provisioning and greater focus on areas that are more domain-specific.
Posted: 24 Oct 2011 | Published: 02 Aug 2010

Gartner: The role of the IT department in mergers and acquisitions
sponsored by
WHITE PAPER: Mergers and acquisitions (M&As) are among the biggest challenges for enterprises and their IT organisations to navigate. Conventional leadership and management techniques often are not enough.
Posted: 24 Oct 2011 | Published: 13 Jul 2010

Gartner: Top trends in network outsourcing 2011
sponsored by
WHITE PAPER: Most organisations had mandates in 2008 and 2009 to freeze or reduce spending on network services to match overall revenue performance, yet end-user requirements for mobility, video and cloud grew.
Posted: 21 Oct 2011 | Published: 02 Feb 2011

GCI: On the Fast Track to Success With SolarWonds N-Able
sponsored by Solarwinds N-able
CASE STUDY: This case study details how one MSP was able become more efficient through automation. Read on to learn how this company as able to spend less time trouble shooting and achieve consistent growth.
Posted: 17 Aug 2015 | Published: 17 Aug 2015

Solarwinds N-able

Find the IT Service Management Solution that’s Right for Your Business - A Buyer’s Guide
sponsored by CA Technologies.
WHITE PAPER: This white paper covers five criteria for improving ITSM to help drive your business.
Posted: 15 Nov 2013 | Published: 15 Nov 2013

CA Technologies.

Flexible Scale out with Lightweight Micro Servers
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Micro servers have emerged as an option for specific classes of workloads that tend to scale well with large numbers of relatively lightweight nodes. The paper explains the context in which micro servers have evolved the and guidelines for identifying whether workloads are well suited to micro server deployments.
Posted: 01 Jul 2011 | Published: 01 Jul 2011

Dell, Inc. and Intel®

Forging an ITSM Strategy That's About Business Impact, Not IT Metrics
sponsored by Pangea Systems
EGUIDE: This expert e-guide explores the story of one CIO who was able to deploy an ITSM strategy that went beyond IT metrics.
Posted: 18 Sep 2014 | Published: 18 Sep 2014

Pangea Systems

Forming an Agile IT Function
sponsored by Hewlett-Packard Company
WHITE PAPER: This brief resource explores the important considerations that CIOs need to keep in mind when taking steps to bring in agility into IT function. Learn how to form a roadmap to IT success by reading on now.
Posted: 06 Nov 2013 | Published: 06 Nov 2013

Hewlett-Packard Company

Fortis Integrates Banking Systems for Realtime Information Sharing with WebSphere Software from IBM
sponsored by IBM Software Group
CASE STUDY: New banking regulations required Fortis to more efficiently process credit applications. To achieve this, Fortis needed real-time access to external information resources, as well as seamless integration among branch offices.
Posted: 23 Sep 2005 | Published: 01 Nov 2003

IBM Software Group

Fostering Innovation through line-of-business and IT teamwork
sponsored by ServiceNow
EGUIDE: Innovation occurs when collective minds come up with a better way to deliver what customers want – or what the business requires. Access this expert e-guide to learn more about how ITIL can be used to achieve innovation while improving workflow processes, enhancing collaborating and increasing productivity.
Posted: 31 May 2011 | Published: 31 May 2011


From Fear to Value: CIO Strategies for Propelling Business Through the Economic Crisis
sponsored by IBM
WHITE PAPER: This whitepaper outlines key strategies for CIOs to drive business results through the economic crisis.
Posted: 28 May 2013 | Published: 06 Mar 2009


Gain Social Insight: Connect Business And IT into One Conversation
sponsored by Hewlett-Packard Company
WHITE PAPER: This white paper discusses how mobile, social, information, and cloud computing capabilities can combine to modernize IT support and accelerate IT operations. Learn how IT can easily access user-generated information to predict pain points and solve issues faster.
Posted: 04 Jun 2014 | Published: 31 Mar 2014

Hewlett-Packard Company

Gaining Efficiency and Business Value through Better Management of your IT Infrastructure
sponsored by IBM
WHITE PAPER: This white paper takes a closer look at the processes involved in IT infrastructure management. Get advice to help you select the right tools for the job, maintain server software and firmware, and more.
Posted: 31 Jul 2012 | Published: 01 Aug 2011


Gartner IT Financial, Procurement & Asset Management Summit 2013
sponsored by Gartner
BROCHURE: This brochure outlines the Gartner IT Financial, Procurement & Asset Management Summit 2013, a conference that aims to help you destroy legacy costs and create value from new technologies and trends. View now to learn more!
Posted: 19 Jul 2013 | Published: 19 Jul 2013


Gartner Outsourcing & Strategic Partnerships Summit 2013
sponsored by Gartner
BROCHURE: The Gartner Outsourcing & Strategic Partnerships Summit 2013 this September allows you to rethink your outsourcing strategies and discuss best practices with your peers to help you achieve the most from your outsourcing efforts.
Posted: 19 Jul 2013 | Published: 19 Jul 2013


Get Cost Visibility and Chargeback for Your Cloud Services
sponsored by Hewlett-Packard Company
VIRTUAL ENVIRONMENT: This in-depth webcast, presented by Daniel Galecki, a software veteran and IT asset management guru, covers the IT transformation from a cost center to an IT service broker, and explains why analysts agree that chargeback is critical to the success of your cloud projects.
Posted: 17 Jun 2014 | Premiered: 10 Jun 2014

Hewlett-Packard Company
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