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ALSO CALLED: Computer Support Services, Hardware Maintenance Services, Managing Hardware, Systems Maintenance Services, Hardware Services, Support Services, Hardware Support Services, Hardware Maintenance and Support Services
DEFINITION: Services that repair or optimize hardware, including basic installation, contract maintenance. The service might also include telephone troubleshooting.
Hardware Management ServicesReports
151 - 175 of 480 Matches Previous Page  | Next Page
Egenera Cloud Suite: Transitioning to the Cloud
sponsored by Egenera
WHITE PAPER: Read this white paper to find out about a cloud computing solution that makes it simple to design, request, provision and manage IT as a service. It enables organizations to quickly implement private cloud services, and for service providers to launch robust and highly available cloud services to generate new sources of revenue.
Posted: 12 Aug 2014 | Published: 12 Aug 2014

Egenera

EMA/CXP Research Report: The Changing Role of the Service Desk in the Age of Cloud and Agile
sponsored by IBM
WHITE PAPER: This whitepaper reveals the results of a study that will show you how and why your IT service desk needs to adapt to the times.
Posted: 02 Apr 2014 | Published: 10 Apr 2013

IBM

Emerging Markets Are Upbeat on Cloud
sponsored by Cisco Systems, Inc.
WHITE PAPER: This whitepaper details the results of an extensive study that was conducted to find out the impact of new trends on IT consumption.
Posted: 17 Dec 2013 | Published: 07 Oct 2013

Cisco Systems, Inc.

Essential Tips for IT Service Management
sponsored by ServiceNow
EGUIDE: Explore this e-guide to learn how the ITSM landscape is changing and how one vice president was able to gain efficiencies and focus IT services on processes that deliver business value by applying lean principles.
Posted: 29 Apr 2014 | Published: 29 Apr 2014

ServiceNow

Evaluation of managed print service suppilers
sponsored by ComputerWeekly.com
WHITE PAPER: In Quocirca’s evaluation of major providers of Managed Print Services (MPS) in Europe, Quocirca found that Xerox and HP  lead the pack, due to their  global scale and broad service capabilities. The analysis also showed that Ricoh and Lexmark  have gained considerable ground, demonstrating effective maturity and service delivery excellence.
Posted: 24 Oct 2011 | Published: 25 Jan 2011

ComputerWeekly.com

Everything Tech Limited Delivers Fast, Proactive Service With an Integrated Solution
sponsored by Citrix
CASE STUDY: This case study showcases one specific company who used an integrated remote support solution that facilitates knowledge transfer, offers superior usability, and has a fast response and proactive oversight.
Posted: 10 Sep 2014 | Published: 20 Dec 2012

Citrix

Examining IT as a Service
sponsored by Gravitant
EGUIDE: Explore this expert e-guide to learn what the experts have to say about succeeding at delivering IT as a service. Read on now to find out more.
Posted: 31 Jul 2014 | Published: 31 Jul 2014

Gravitant

Expert Guide: How 2 CIO/CTO's Used ITSM to Improve IT Resource Use
sponsored by ServiceNow
EGUIDE: This expert e-guide will show you how IT service management can benefit CIOs and CTOs.
Posted: 11 Apr 2014 | Published: 11 Apr 2014

ServiceNow

Extend The Benefits of Automation across the Enterprise
sponsored by Hewlett-Packard Company
VIRTUAL ENVIRONMENT: In this webcast, learn how to successfully implement automation within the enterprise with an "automation center of excellence (CoE)" that ensures IT delivers effective, efficient services.
Posted: 11 Jun 2014 | Premiered: 09 Jun 2014

Hewlett-Packard Company

E-Guide: Enhancing IT Performance at Growing Companies with More Effective Project Management
sponsored by CA Technologies.
EGUIDE: Read this e-guide for information on how to increase project management effectiveness and to learn what high-end PPM software has to offer.
Posted: 17 Jun 2010 | Published: 09 Jun 2010

CA Technologies.

E-Guide: Green IT services and Virtualization Technology in the Data Center
sponsored by Seneca
EGUIDE: In this expert guide, brought to you by SearchSystemsChannel.com, our experts explain the proper techniques for maintaining energy-efficient data centers. Read on to learn more about green IT services and Virtualization technologies in the data center.
Posted: 28 Dec 2010 | Published: 27 Dec 2010

Seneca

Efficient and Effective Strategies for ITIL and ITSM
sponsored by ORSYP
WHITE PAPER: This expert guide details how to get the right ITIL and ITSM tools and processes in place to do and effective and efficient job.
Posted: 05 Nov 2013 | Published: 05 Nov 2013

ORSYP

eGuide: ITSM basics and best practices
sponsored by CA Technologies
EGUIDE: This expert e-guide from SearchDataCenter.com is designed to help IT pros maintain efficiency without compromising service quality. Gain insight into how change management can free up time while improving availability and explore ten considerations for implementing this essential process.
Posted: 05 Jul 2011 | Published: 05 Jul 2011

CA Technologies

eGuide: Mistakes to avoid when providing virtualization services and support
sponsored by IBM
EGUIDE: This expert e-guide, brought to you by SearchSystemsChannel.com, reveals the four most common virtualization stumbling blocks that resellers encounter and offers advice for avoiding and overcoming them.
Posted: 18 Oct 2011 | Published: 18 Oct 2011

IBM

EMA Radar™ for Advanced Performance Analytics (APA) Use Cases: Q4 2012
sponsored by Hewlett-Packard Limited
WHITE PAPER: This EMA Radar Report details how a suite of advanced performance analytics (APA) solutions combines predictive analytics with a dynamic service model to provide an intelligent framework around alerts, help you achieve faster MTTR, proactively manage application performance, and much more.
Posted: 28 Jun 2013 | Published: 31 Dec 2012

Hewlett-Packard Limited

Email Archiving Implementation Five Costly Mistakes to Avoid
sponsored by Mimosa Systems
WHITE PAPER: This white paper will describe five key areas of email archiving implementation, drawing upon real world examples and experiences, to explore all the important issues that can impact total cost.
Posted: 07 Oct 2008 | Published: 03 Oct 2008

Mimosa Systems

Embracing the Cloud: Top Seven Imperatives for an Organization
sponsored by Wipro Technologies
WHITE PAPER: This paper analyzes the impact of the cloud on the IT Ecosystem and provides answers to what an organization needs to do in embracing a right cloud strategy.
Posted: 12 Jun 2009 | Published: 01 Mar 2009

Wipro Technologies

EMC and Microsoft Delivering Network Aware Service Management
sponsored by Microsoft
WEBCAST: Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues.
Posted: 28 Nov 2007 | Premiered: Dec 5, 2007, 09:00 EST (14:00 GMT)

Microsoft

Enabling the Journey to-IT-as-a-Service
sponsored by Citrix
WEBCAST: This brief webcast looks at how mobile devices have changed the way people work, and how employees now expect IT-as-a-Service, with self-service end-user delivery.
Posted: 06 Nov 2013 | Premiered: Sep 19, 2013

Citrix

Enterprise CIO Decisions: Building Blocks for a Shared Services Strategy
sponsored by SearchCIO.com
EZINE: The term “shared services” is a hot topic in the minds of many CIOs, but the exact definition of this topic seems to be unclear. Some say it is pooled, virtualized resources and others say it is a centralized IT model. This e-zine discusses the various meanings of shared services, its benefits and the potential downside of service catalogs.
Posted: 23 Mar 2012 | Published: 01 Mar 2012

SearchCIO.com

ESG Market Landscape Report: Understanding the NAS Market
sponsored by EMC Isilon
WHITE PAPER: This essential resource takes a look into the network attached storage (NAS) market and the factors that are leading vendor’s obligations to address different price, performance, and feature profiles to meet user needs.
Posted: 18 Oct 2011 | Published: 18 Oct 2011

EMC Isilon

Everything You Need to Know About Picking a Managed Services Provider
sponsored by IBM
WHITE PAPER: This white paper breaks down the top 10 criteria you should look for when selecting a managed services provider.
Posted: 06 Nov 2013 | Published: 06 Nov 2013

IBM

Exchange Deployment Planning Services
sponsored by Dimension Data.
WHITE PAPER: Dimension Data's Exchange Deployment Planning Services (EDPS) are designed to help guide your organisation through the initial deployment planning stages of a Microsoft Exchange implementation. Read this paper to learn more.
Posted: 02 Jul 2010 | Published: 01 Sep 2009

Dimension Data.

Expert Interview: Discover the Top Solutions for Today's Social, Mobile, Analytics and Cloud IT Trends
sponsored by Dell, Inc.
EGUIDE: This expert e-guide details some IT developments that have resulted from the new social, mobile, analytics, and cloud technologies on the market.
Posted: 06 May 2014 | Published: 06 May 2014

Dell, Inc.

Exploring Business and IT Friction: Myths and Realities
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper explores the sources of friction between business users and IT and offers up recommendations on how to adjust your strategy to minimize these problems.
Posted: 27 Feb 2014 | Published: 17 Apr 2013

BMC Software, Inc.
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