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ALSO CALLED: Computer Support Services, Hardware Maintenance Services, Managing Hardware, Systems Maintenance Services, Hardware Services, Support Services, Hardware Support Services, Hardware Maintenance and Support Services
DEFINITION: Services that repair or optimize hardware, including basic installation, contract maintenance. The service might also include telephone troubleshooting.
Hardware Management Services Reports
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CW Europe – March 2015
sponsored by ComputerWeekly.com
EZINE: This issue of CW Europe explores how Neelie Kroes, who became the Netherlands Special Envoy for Startups at the beginning of 2015, is embarking on a new mission for startups in the Netherlands and the work she is leading via Startup Delta.
Posted: 02 Mar 2015 | Published: 02 Mar 2015

ComputerWeekly.com

CW Special report on Atos
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This 9 page special report, updated for 2014, gives you the facts on Atos, its strategy, products and services and financial performance.
Posted: 01 May 2014 | Published: 05 May 2014

ComputerWeekly.com

CW Special Report on CA Technologies
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This 9 page special independent report from Computer Weekly, updated for 2014, gives you the facts on CA, its strategy, products and services and financial performance.
Posted: 10 Feb 2014 | Published: 10 Feb 2014

ComputerWeekly.com

CW Special Report on HP
sponsored by ComputerWeekly.com
WHITE PAPER: This 12 page special report from Computer Weekly gives you the facts on HP, its strategy, products and services and financial performance.
Posted: 23 Mar 2013 | Published: 22 Mar 2013

ComputerWeekly.com

CW Special Report on Oracle
sponsored by ComputerWeekly.com
WHITE PAPER: This special report, updated for 2012, gives an independent view of the challenges facing Oracle, its financial performance, the services it offers, its place in the IT market and its future strategy.
Posted: 01 Feb 2013 | Published: 01 Feb 2012

ComputerWeekly.com

CW Special report on Symantec
sponsored by ComputerWeekly.com
WHITE PAPER: This in-depth profile from Computer Weekly, updated for 2013, gives you the key facts on Symantec's products, financial performance and strategy.
Posted: 14 May 2013 | Published: 14 May 2013

ComputerWeekly.com

CW+ Exclusive EquaTerra research: Taking the pulse of the European outsourcing market
sponsored by ComputerWeekly.com
WHITE PAPER: EquaTerra is pleased to offer to Computer Weekly readers a custom, European focused edition of the results from its 2Q10 EquaTerra global business and information technology (IT) services Pulse survey.
Posted: 24 Oct 2011 | Published: 15 Jul 2010

ComputerWeekly.com

CW+ Quocirca: Reaping the benefits of an enterprise output management strategy
sponsored by ComputerWeekly.com
WHITE PAPER: More and more enterprises are recognising the value of optimising their printing infrastructure through device consolidation, proactive monitoring and ongoing management.
Posted: 21 Oct 2011 | Published: 01 Oct 2010

ComputerWeekly.com

CW+: 500 Club case study: The Royal Mail approach to supplier relationship management
sponsored by ComputerWeekly.com
WHITE PAPER: Your IT department and your suppliers are at loggerheads. There is a culture of one-upmanship and awkwardness on both sides. It’s not quite war, but its getting there. What do you do?
Posted: 21 Oct 2011 | Published: 21 Dec 2010

ComputerWeekly.com

CW+: BDNA: IT asset management user trend survey
sponsored by ComputerWeekly.com
WHITE PAPER: IT asset management and discovery tools - the user's view.
Posted: 21 Oct 2011 | Published: 30 Sep 2010

ComputerWeekly.com

CW+: CW 500 Club: How IPOS met the challenge of creating a global IT department
sponsored by ComputerWeekly.com
WHITE PAPER: Managing a global IT department requires a global mindset, an understanding of different cultures, and an ability to fit the right approach to the needs of the organisation, CIOs at Computer Weekly’s 500 Club heard in February
Posted: 20 Oct 2011 | Published: 15 Mar 2011

ComputerWeekly.com

CW+: Global Simplicity Index – how complicated is your business?
sponsored by ComputerWeekly.com
WHITE PAPER: If you knew that your business was wasting 10% of its R&D spend or 15% of its marketing budget, you would do something about it. Very quickly
Posted: 20 Oct 2011 | Published: 14 Mar 2011

ComputerWeekly.com

CW+: How to build, secure, manage and measure IT workloads
sponsored by ComputerWeekly.com
WHITE PAPER: Computing infrastructure today is highly versatile and this has many benefits for businesses. Unfortunately, it also has downsides; use that infrastructure unintelligently and costs can get out of control.
Posted: 20 Oct 2011 | Published: 05 Jan 2011

ComputerWeekly.com

CW+: Quocirca report: The perfect storm: time to review client computing strategies
sponsored by ComputerWeekly.com
WHITE PAPER: For many years, server-based computing has been seen as a means of, at best, providing those within highly task-based environments with a controlled desktop environment.
Posted: 21 Oct 2011 | Published: 10 Sep 2010

ComputerWeekly.com

CW500 - Top trends for CIOs in 2011
sponsored by ComputerWeekly.com
WHITE PAPER: Retaining talented staff will be one of the biggest headaches for the IT department this year, despite the continuing economic downturn, leading CIOs heard. IT staff are feeling financially squeezed after several years of below-inflation pay rises, and many realise their only prospect of securing a higher salar y is to change employer.
Posted: 21 Oct 2011 | Published: 02 Feb 2011

ComputerWeekly.com

Dedicated VMware vCloud®
sponsored by Rackspace
WHITE PAPER: Extend your on-premise virtual environment to a managed hosting provider to accelerate your business's journey to the hybrid cloud. You can remove the worry of tedious maintenance work and hone in on core business functions.
Posted: 10 Nov 2014 | Published: 31 Jul 2014

Rackspace

Deliver Service Management and Unified Endpoint Management Software from a Single Platform
sponsored by FrontRange Solutions Inc.
VIDEO: This video discusses how IT can deploy service management and unified endpoint management software both on-premise and in the cloud from a single platform, allowing for greater automation and streamlined operations.
Posted: 20 Apr 2015 | Premiered: 13 Nov 2014

FrontRange Solutions Inc.

Delivering IT as a Service With a Software-Defined Data Center
sponsored by VMware, Inc.
WHITE PAPER: This informative white paper explains what ITaaS actually is, as well as the opportunities and challenges it delivers.
Posted: 28 Jun 2013 | Published: 31 Dec 2013

VMware, Inc.

CW Europe – January 2014 Edition
sponsored by ComputerWeekly.com
EZINE: Analysts have predicted that 2014 will see the creation of "executives with no idea about IT sourcing" due to the many changes that digitisation will bring to IT outsourcing. In this issue CW Europe's outsourcing editor looks at how digitisation and consumerisation are changing the IT department.
Posted: 08 Jan 2014 | Published: 09 Jan 2014

ComputerWeekly.com

CW Europe – July Edition
sponsored by ComputerWeekly.com
EZINE: As European businesses push to get more from existing IT services providers, renegotiations are common for improving contracts. But business and delivery models emerge and evolve quickly, so are organisations which focus solely on cost could miss out on other benefits? CWEurope addresses that very question.
Posted: 03 Jul 2013 | Published: 03 Jul 2013

ComputerWeekly.com

CW Europe – September Edition
sponsored by ComputerWeekly.com
EZINE: In this issue of CW Europe read how data discipline ensures you avoid data loss, as well as helping you to think clearer and to be organised.
Posted: 04 Sep 2013 | Published: 04 Sep 2013

ComputerWeekly.com

Deliver Secure New Business Services
sponsored by CA Technologies.
WHITE PAPER: This informative guide explores how you can deliver secure business services and improve customer experience.
Posted: 23 Jun 2014 | Published: 31 Dec 2013

CA Technologies.

Delivering an Integrated Infrastructure for the Cloud
sponsored by HP & Intel®
WHITE PAPER: Read this white paper to learn how your organization can move beyond the traditional product-centric approach to a service-centric private/hybrid cloud model that can significantly simplify your IT infrastructure, reducing operating costs and management burden, as well as improving your ability to respond to evolving organizational demands.
Posted: 11 Jul 2012 | Published: 31 May 2012

HP & Intel®

Delivering IT as a Service With a Software-Defined Data Center
sponsored by VMware
WHITE PAPER: This crucial whitepaper takes an in-depth look at IT as a Service (ITaaS), examining the benefits it's provided organizations across the globe.
Posted: 25 Jun 2013 | Published: 25 Jun 2013

VMware

Dell Automated Deployment
sponsored by Dell, Inc. and Microsoft Windows 7
DATA SHEET: Dell Services has developed patent pending technology and processes that automates the PC provisioning process which can greatly reduce the overall cost associated with PC deployments. Read this data sheet to learn more!
Posted: 19 Aug 2010 | Published: 19 Aug 2010

Dell, Inc. and Microsoft Windows 7
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