Empowering People on the Move - The Delivery of tomorrow's Business Services
sponsored by Cherwell
WHITE PAPER:
This white paper takes an in-depth look at ways mobile services can actually improve how technology services are delivered into the business. Read now to learn how your IT department can adapt to the mobile business climate by delivering user-driven business services that promise to improve efficiency, innovation and profit.
Posted: 24 Jan 2013 | Published: 24 Jan 2013
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ESG: The Changing Landscape of Desktop Virtualization
sponsored by VMware, Inc.
WHITE PAPER:
Desktop virtualization is quickly becoming a top IT priority as businesses of all sizes adapt to the proliferation of endpoint devices, mobilization of the workforce, and simplified endpoint management. Access this white paper to learn more about the benefits of desktop virtualization.
Posted: 14 Aug 2012 | Published: 29 Feb 2012
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Evaluating ITIL Help Desk/Service Desk Software Top 10 Considerations
sponsored by Cherwell
WHITE PAPER:
This white paper demystifies some of the common misconceptions surrounding help desk software selection. Inside, you'll find the top ten considerations for evaluating a help desk software solution.
Posted: 24 Jan 2013 | Published: 24 Jan 2013
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Evaluation of managed print service suppilers
sponsored by ComputerWeekly.com
WHITE PAPER:
In Quocirca’s evaluation of major providers of Managed Print Services (MPS) in Europe, Quocirca found that Xerox and HP lead the pack, due to their global scale and broad service capabilities. The analysis also showed that Ricoh and Lexmark have gained considerable ground, demonstrating effective maturity and service delivery excellence.
Posted: 24 Oct 2011 | Published: 25 Jan 2011
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Five reasons why workforce management is better in the cloud
sponsored by ComputerWeekly.com
RESEARCH CONTENT:
This analyst report from Nucleus Research assesses the business benefits of cloud solutions for managing the workforce.
Posted: 31 Aug 2012 | Published: 05 Jul 2012
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G-Cloud Report: Service Management, Organisation & Governance Approach
sponsored by ComputerWeekly.com
WHITE PAPER:
Phase 1 of the Government Data Centre Strategy Programme identified the feasibility of consolidating existing Public Sector data centres and accelerating the provision of cloud computing to the Public Sector (G-Cloud) and suitable offerings and procurement terms (Application Store) for all UK Public Sector organisations.
Posted: 21 Oct 2011 | Published: 07 Feb 2011
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G-Cloud Report: Service Specification Approach
sponsored by ComputerWeekly.com
WHITE PAPER:
The G-Cloud, Government Applications Store and Data Centre Consolidation Phase 2 programme started on 5 October 2009 and will run till 12 February 2010. The programme comprises seven workstrands and a Programme Office function.
Posted: 21 Oct 2011 | Published: 07 Feb 2011
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Gartner: Decide now if you will become a money-making CIO
sponsored by ComputerWeekly.com
ANALYST BRIEF:
This report from Gartner describes six distinctly different styles of "money-making CIO" that are likely to evolve between 2011 and 2020.
Posted: 24 Oct 2011 | Published: 24 Jan 2011
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Driving Business Value with VLOCK Infrastructure Platforms
sponsored by VCE
WHITE PAPER:
Read this white paper to learn about the significant advantages of private cloud computing and find strategies for overcoming the challenges and risks of an implementation.
Posted: 14 Feb 2012 | Published: 31 Dec 2011
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Dynamic Virtual Clients
sponsored by Intel
VIDEO:
In this video, Dave Buchholz and Clyde Hedrick explain how Intel IT is considering implementing Dynamic Virtual Client (DVC) technology that will provide a more robust and flexible platform that users want and that the enterprise needs.
Posted: 03 Dec 2009 | Premiered: 05 Nov 2009
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E-Guide: Enhancing IT Performance at Growing Companies with More Effective Project Management
sponsored by CA Technologies.
EGUIDE:
Read this e-guide for information on how to increase project management effectiveness and to learn what high-end PPM software has to offer.
Posted: 17 Jun 2010 | Published: 09 Jun 2010
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E-Guide: Green IT services and Virtualization Technology in the Data Center
sponsored by Seneca
EGUIDE:
In this expert guide, brought to you by SearchSystemsChannel.com, our experts explain the proper techniques for maintaining energy-efficient data centers. Read on to learn more about green IT services and Virtualization technologies in the data center.
Posted: 28 Dec 2010 | Published: 27 Dec 2010
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eGuide: ITSM basics and best practices
sponsored by CA Technologies
EGUIDE:
This expert e-guide from SearchDataCenter.com is designed to help IT pros maintain efficiency without compromising service quality. Gain insight into how change management can free up time while improving availability and explore ten considerations for implementing this essential process.
Posted: 05 Jul 2011 | Published: 05 Jul 2011
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eGuide: Mistakes to avoid when providing virtualization services and support
sponsored by IBM
EGUIDE:
This expert e-guide, brought to you by SearchSystemsChannel.com, reveals the four most common virtualization stumbling blocks that resellers encounter and offers advice for avoiding and overcoming them.
Posted: 18 Oct 2011 | Published: 18 Oct 2011
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Email Archiving Implementation Five Costly Mistakes to Avoid
sponsored by Mimosa Systems
WHITE PAPER:
This white paper will describe five key areas of email archiving implementation, drawing upon real world examples and experiences, to explore all the important issues that can impact total cost.
Posted: 07 Oct 2008 | Published: 03 Oct 2008
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Embracing the Cloud: Top Seven Imperatives for an Organization
sponsored by Wipro Technologies
WHITE PAPER:
This paper analyzes the impact of the cloud on the IT Ecosystem and provides answers to what an organization needs to do in embracing a right cloud strategy.
Posted: 12 Jun 2009 | Published: 01 Mar 2009
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EMC and Microsoft Delivering Network Aware Service Management
sponsored by Microsoft
WEBCAST:
Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues.
Posted: 28 Nov 2007 | Premiered: Dec 5, 2007, 09:00 EST (14:00 GMT)
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Enterprise CIO Decisions: Building Blocks for a Shared Services Strategy
sponsored by SearchCIO.com
EZINE:
The term “shared services” is a hot topic in the minds of many CIOs, but the exact definition of this topic seems to be unclear. Some say it is pooled, virtualized resources and others say it is a centralized IT model. This e-zine discusses the various meanings of shared services, its benefits and the potential downside of service catalogs.
Posted: 23 Mar 2012 | Published: 01 Mar 2012
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ESG Market Landscape Report: Understanding the NAS Market
sponsored by EMC Isilon
WHITE PAPER:
This essential resource takes a look into the network attached storage (NAS) market and the factors that are leading vendor’s obligations to address different price, performance, and feature profiles to meet user needs.
Posted: 18 Oct 2011 | Published: 18 Oct 2011
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Exchange Deployment Planning Services
sponsored by Dimension Data.
WHITE PAPER:
Dimension Data's Exchange Deployment Planning Services (EDPS) are designed to help guide your organisation through the initial deployment planning stages of a Microsoft Exchange implementation. Read this paper to learn more.
Posted: 02 Jul 2010 | Published: 01 Sep 2009
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FICO Credits Software with Critical Business Value
sponsored by HP & Intel®
CASE STUDY:
Access this exclusive case study and discover how HP Service Manager assisted an organization within the finance industry to improve their auditing capabilities, by implementing an integrated suite of tools to automate discovery.
Posted: 01 Jun 2011 | Published: 01 Jun 2011
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Flexible Scale out with Lightweight Micro Servers
sponsored by Dell, Inc. and Intel®
WHITE PAPER:
Micro servers have emerged as an option for specific classes of workloads that tend to scale well with large numbers of relatively lightweight nodes. The paper explains the context in which micro servers have evolved the and guidelines for identifying whether workloads are well suited to micro server deployments.
Posted: 01 Jul 2011 | Published: 01 Jul 2011
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Fortis Integrates Banking Systems for Realtime Information Sharing with WebSphere Software from IBM
sponsored by IBM Software Group
CASE STUDY:
New banking regulations required Fortis to more efficiently process credit applications. To achieve this, Fortis needed real-time access to external information resources, as well as seamless integration among branch offices.
Posted: 23 Sep 2005 | Published: 01 Nov 2003
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Fostering Innovation through line-of-business and IT teamwork
sponsored by ServiceNow
EGUIDE:
Innovation occurs when collective minds come up with a better way to deliver what customers want – or what the business requires. Access this expert e-guide to learn more about how ITIL can be used to achieve innovation while improving workflow processes, enhancing collaborating and increasing productivity.
Posted: 31 May 2011 | Published: 31 May 2011
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Gaining Efficiency and Business Value through Better Management of your IT Infrastructure
sponsored by IBM
WHITE PAPER:
This white paper takes a closer look at the processes involved in IT infrastructure management. Get advice to help you select the right tools for the job, maintain server software and firmware, and more.
Posted: 31 Jul 2012 | Published: 01 Aug 2011
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