Graduate Programs

WHITE PAPER: Learn how developing a vendor management service offering can create a new revenue stream for your business and reduce complexity for your clients. This essential white paper provides seven steps to help you get started.

Posted: 25 Apr 2012 | Published: 25 Apr 2012

WEBCAST: Watch this webcast to learn how to motivate your employees to align their goals with your core business initiatives. Discover how investing in your people can gain you a competitive advantage in the long run.

Posted: 27 Apr 2012 | Premiered: 27 Apr 2012

WHITE PAPER: High turnovers and a changing marketplace are forcing companies in the retail sector to rethink the way they conduct their business. Many are turning to training and talent management as a means to drive organizational success. Read this white paper to learn more about this strategy and how it can benefit your business.

Posted: 27 Apr 2012 | Published: 27 Apr 2012

WHITE PAPER: Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort.

Posted: 21 May 2012 | Published: 21 May 2012

WHITE PAPER: Read this white paper to learn the appropriate metrics to use when analyzing workforce turnover and retention data, how to define them, and how to increase their value.

Posted: 24 Apr 2012 | Published: 24 Apr 2012

WHITE PAPER: This white paper explores the critical role of IT for businesses entering emerging markets. Within, you'll find valuable advice from three top IT leaders drawing from their experience in this setting.

Posted: 24 Apr 2012 | Published: 24 Apr 2012

PODCAST: Inside this exclusive podcast interview, hear how Paul Harder, director of technology of the nonprofit agency The Arc Greater Twin Cities, was able to act as an industry role model by taking advantage of the benefits of social media and foster positive relationships with the business.

Posted: 24 May 2012 | Premiered: 24 May 2012

WHITE PAPER: Read this white paper to learn how using a balanced scorecard can help executives to motivate employees to be more strategically productive and allows them to recognize performance drivers, identify problems early, and implement change to achieve strategic objectives.

Posted: 27 Apr 2012 | Published: 27 Apr 2012

TRIAL SOFTWARE: Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.

Posted: 05 Apr 2012 | Premiered: 05 Apr 2012

WEBCAST: Access this brief webcast to discover an innovative new IT Service Management software (ITSM) designed to enable enterprises to quickly recognize, respond to, and resolve ITSM issues through automation and end-to-end visibility – as well as identify potential problems and resolve them before they affect the business.

Posted: 08 May 2012 | Premiered: 08 May 2012