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Function Point Users Group Reports
 
Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by SearchCRM
EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012

SearchCRM

You've Completed ITIL® Foundation: Now How to Implement It
sponsored by Global Knowledge
WHITE PAPER: Shortly after being awarded an ITIL® Foundation certification, a recipient's natural inclination is to ask: "Now what? How do I take the best practices I've learned and apply them to my organization?"
Posted: 20 Dec 2016 | Published: 01 Nov 2016

Global Knowledge

International technology adoption & workforce issues
sponsored by ComputerWeekly.com
RESEARCH CONTENT: This study from CompTia,  looks at technology and workforce recruitment trends across 10 countries.
Posted: 20 May 2013 | Published: 20 May 2013

ComputerWeekly.com

Transforming Data Center Security for Business Mobility with Smart Networking
sponsored by vmware airwatch
WHITE PAPER: In this white paper, you'll learn ways to secure proprietary applications and data in the cloud data center. Learn what these cloud security approaches can offer over traditional security methods.
Posted: 18 Sep 2015 | Published: 18 Sep 2015

vmware airwatch

Is the CIO's Career More Important than Business Success?
sponsored by Colt Data Centre Services
WHITE PAPER: In the following white paper, you will explore IT professionals' attitude to personal and company risk, as new roles and expectations emerge in the enterprise, and why IT is now an engine for business creativity. Read on to see how company risk differs from personal risk in the eyes of the IT pro.
Posted: 14 Oct 2015 | Published: 14 Oct 2015

Colt Data Centre Services

Presentation Transcript: Why Implement a Pilot Program for Desktop Virtualization? Why Now?
sponsored by Dell, Inc.
PRESENTATION TRANSCRIPT: Why is a pilot implementation so important?  This presentation transcript will help you understand how a desktop virtualization pilot works, how to select the right user group, why it's critical to the success of a full desktop virtualization implementation; and what you need to consider before getting started.
Posted: 12 Jul 2010 | Published: 12 Jul 2010

Dell, Inc.

Top 10 Misconceptions about Performance and Availability Monitoring
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper examines ten common misunderstandings about monitoring and offers suggestions for implementing complete end-user monitoring strategies that can adapt to today's more complex computing environments.
Posted: 13 Jun 2007 | Published: 04 Mar 2011

Hewlett Packard Enterprise

Stimulus eBook
sponsored by SAP America, Inc.
EBOOK: THE STIMULUS PACKAGE. Learn what the stimulus package means for growing businesses. Download now.
Posted: 06 Aug 2009 | Published: 06 Aug 2009

SAP America, Inc.

eBook: The Shortcut Guide to User Workspace Management - Chapter 3: Tying Security to People, Not Devices
sponsored by RES Software
EBOOK: Today’s unpredictable user needn't necessarily complicate the application of security configurations. In fact, with the right technology in place, the idea of where security is applied grows less important. Replacing it is a new focus on how that security is applied. With User Workspace Management, that how  ties security to...
Posted: 27 Oct 2010 | Published: 27 Oct 2010

RES Software

Ten Critical Success Factors for CRM: Lessons Learned from Successful Implementations
sponsored by Oracle Corporation
WHITE PAPER: Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
Posted: 16 Jan 2007 | Published: 01 Aug 2006

Oracle Corporation
 
 
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