Franchises

WHITE PAPER: This white paper explores the practical uses of analytical performance management. Read now to learn how the systematic exploration of quantitative relationships can allow organizations to know which non-financial variables can affect financial performance.

Posted: 13 Mar 2013 | Published: 13 Mar 2013

WHITE PAPER: This resource offers ten steps to achieving IT portfolio management enlightenment. Learn how, by integrating APM and PPM solutions, CIOs can achieve better visibility into their entire IT portfolio, creating improved efficiency, lower costs and overall business harmony.

Posted: 20 May 2013 | Published: 20 May 2013

ESSENTIAL GUIDE: A global panel of experts identifies the Top 10 Business Analysis trends in 2013

Posted: 11 Feb 2013 | Published: 11 Feb 2013

WHITE PAPER: This white paper takes and in-depth look at the importance of User Experience Management (UEM) as it relates to driving IT/business alignment. Learn how CIOs can gain a clearer understanding of their users' needs in the face of technologies like cloud computing.

Posted: 10 Sep 2012 | Published: 10 Sep 2012

WHITE PAPER: Learn how developing a vendor management service offering can create a new revenue stream for your business and reduce complexity for your clients. This essential white paper provides seven steps to help you get started.

Posted: 25 Apr 2012 | Published: 24 Apr 2012

CASE STUDY: This case study explores how Vodafone Ireland Implemented an integrated, end-to-end IT management solution framework to deliver and track measurable business services with quantifiable benefits. Learn how they improved their major incident root cause identification success rate by 50%.

Posted: 24 May 2013 | Published: 24 May 2013

WHITE PAPER: This white paper demonstrates why many organizations are turning to intelligent systems and embedded devices to help strengthen the relationships with their customers. Read now to find out how embedded systems can help you better serve your customers, attract new clients and increase revenue.

Posted: 21 Feb 2013 | Published: 21 Feb 2013

WHITE PAPER: This resource provides an overview of business analytics and offers guidance on preparing your organization for a successful implementation. Moreover, learn what to look for in a an analytics solution, and figure out what will best suit your needs.

Posted: 13 Mar 2013 | Published: 13 Mar 2013

WHITE PAPER: Download this white paper for an extensive summary of The Performance Manager, Proven Strategies for Turning Information into Higher Business Performance, a book that examines the partnership between decision-makers and the people who provide them with information to drive better decisions.

Posted: 20 Jul 2009 | Published: 14 Feb 2008

WHITE PAPER: Enterprise social applications are the next generation of collaboration and productivity tools, capturing the interpersonal knowledge of workers and the implicit connections among people, systems, and data.

Posted: 16 Oct 2008 | Published: 16 Oct 2008

EGUIDE: This tip guide continues ebizQ.com's exploration of best practices in architecture and other aspects of case management. Inside, learn how one global institution built a dynamic case management (DCM) architecture to better serve its customers all over the world.

Posted: 06 Dec 2011 | Published: 05 Dec 2011

RESEARCH CONTENT: Learn about HP's 0% financing for your company or project. Lease and lease to own options are available.

Posted: 09 Jul 2009 | Published: 09 Jul 2009

WHITE PAPER: In this white paper, learn how data mining and statistical analysis can dramatically improve patient care and satisfaction without stretching your budget.

Posted: 13 Aug 2012 | Published: 13 Aug 2012

WHITE PAPER: This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.

Posted: 24 Aug 2012 | Published: 24 Aug 2012

WHITE PAPER: This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns?

Posted: 09 Apr 2009 | Published: 31 Dec 2008

WHITE PAPER: This white paper demonstrates how adopting ICD-10 and EHRs can provide information that would be useful to streamlining administrative burdens that plague both health plans and providers.

Posted: 20 Jun 2012 | Published: 20 Jun 2012

WHITE PAPER: This white paper highlights tips and best practices for CIOs looking for more effective ways to cut risk and create value in virtual environments through better teamwork.

Posted: 12 Sep 2012 | Published: 12 Sep 2012

WHITE PAPER: Bringing Web 2.0 to the enterprise is more than just the latest technology; it's about changing the traditional business model and tapping into the creativity, intellect, and passion of every single employee.

Posted: 16 Oct 2008 | Published: 16 Oct 2008

WHITE PAPER: This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.

Posted: 04 Apr 2012 | Published: 04 Apr 2012

WHITE PAPER: Although productivity can be hard to come by in both mobile and non-mobile environments, results from Yankee Group’s Anywhere Enterprise: 2010 U.S. Enterprise Mobility/Empowered Employee Survey, Wave 1-2 reveal the right mobile technologies provided to the right employee segments can produce a substantial uplift in productivity.

Posted: 20 May 2011 | Published: 20 May 2011

WHITE PAPER: This white paper discusses the ins and outs of social businesses, uncovering what it means, the value it brings, and what you should expect for the future.

Posted: 23 Jun 2011 | Published: 22 Jun 2011