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Innovation ? How ?
sponsored by ComputerWeekly.com
PRESENTATION: McLaren’s CIO Stuart Birrell discusses his journey transforming the IT department into an innovation enabler in this PowerPoint presentation.
Posted: 09 Dec 2013 | Published: 09 Dec 2013

ComputerWeekly.com

Archiving America's Pastime
sponsored by Fujifilm Recording Media USA, Inc.
CASE STUDY: This case study follows the design and implementation of the MLB Network's solution to today's archiving challenges - using highly-optimized tape systems, they were able to realize fully verified and auditable archives while saving $20,000 annually in equipment maintenance and management fees. Check out this case study to learn more.
Posted: 27 Oct 2011 | Published: 27 Oct 2011

Fujifilm Recording Media USA, Inc.

Information Security Breaches Survey 2013
sponsored by ComputerWeekly.com
RESEARCH CONTENT: Security breaches cost large businesses an average of £850,000, the 2013 Information Security Breaches Survey reveals.
Posted: 29 Apr 2013 | Published: 29 Apr 2013

ComputerWeekly.com

Managing and Securing Mobile Healthcare Data and Devices
sponsored by Fiberlink Communications
WHITE PAPER: Regulatory compliance tops the list of concerns among healthcare and life sciences IT professionals with 86% of healthcare IT decision-makers rating it as a high or critical priority over the course of the coming year. Check out this paper to find out more!
Posted: 17 Mar 2010 | Published: 17 Mar 2010

Fiberlink Communications

Measuring the Business Impacts of Effective Data: Chapter One of a Three-Part Study
sponsored by Sybase, an SAP company
WHITE PAPER: This study of over 150 Fortune 1000 firms from every major industry or vertical explores issues associated with the lifeblood of today’s enterprises: data. The findings demonstrate the often dramatic impacts that even marginal investments in information technology can have when that technology addresses data quality, usability, and intelligence.
Posted: 02 Nov 2010 | Published: 02 Nov 2010

Sybase, an SAP company

Webinar: Managing the Deployment Lifecycle
sponsored by RightScale
WEBCAST: In this webinar, RightScale presents typical lifecycle scenarios that you accomplish today in your datacenter – and show how you can execute them on the cloud in a more automated and repeatable manner.
Posted: 01 Mar 2010 | Premiered: Mar 1, 2010

RightScale

Rising Above the Competition as a Cloud Services Provider: Five Effective Steps for Claiming Your Share of the Pie
sponsored by CA Technologies.
WHITE PAPER: Learn how you can rise above the competition as a cloud provider, especially by using the five key steps outlined in this resource.
Posted: 06 Apr 2012 | Published: 06 Apr 2012

CA Technologies.

Small Form Factor (SFF) SAS - Meeting the Demanding Requirements in Specific Markets
sponsored by Xtore
WHITE PAPER: SAS technology has been proven to be the most versatile storage solution in data transfer and high performance. Read this white paper to learn about a solution that renders the necessary performance needed for your client's expanding market requirements.
Posted: 22 Aug 2007 | Published: 01 Aug 2007

Xtore

Which Contact Center as a Service Provider is Best for Your Organization's Needs?
sponsored by 8x8, Inc.
ANALYST REPORT: This analyst report provides an inside look into this season's CCaaS market, evaluating 9 leading providers in the industry. View now to compare the strengths, weaknesses, and capabilities of these CCaaS solutions to uncover which would be the best fit for your organization's specific use case.
Posted: 23 Nov 2015 | Published: 15 Oct 2015

8x8, Inc.

Cloud-Based Contact Center Technology: 8 Critical Questions to Ask
sponsored by 8x8, Inc.
WHITE PAPER: This guide explores 8 critical criteria for choosing a cloud-based contact center solution. Read on to learn vital questions to ask providers in order to avoid common pitfalls.
Posted: 16 Apr 2015 | Published: 31 Dec 2014

8x8, Inc.

SIP contact centers: Key benefits and potential challenges
sponsored by SearchSecurity.com
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

SearchSecurity.com

10 Steps to a More Social Contact Center
sponsored by Oracle Corporation
EGUIDE: This expert e-guide reveals the actions you can take to manage social media contact more efficiently. Inside, Donna Fluss, founder of DMG Consulting, explains the benefits and limitations of workforce management systems for social media. Bonus: Discover the 10 steps to create a successful call center social media strategy.
Posted: 03 Feb 2016 | Published: 29 Jan 2016

Oracle Corporation

Customer Experience Exchange E-Zine: Issue 3
sponsored by SearchCRM
EZINE: In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
Posted: 20 Mar 2012 | Published: 20 Mar 2012

SearchCRM

5 Critical Requirements For a Future Ready Contact Center
sponsored by Genesys
EBOOK: Is your contact center future-ready? In this e-book you will learn how to deliver an effortless customer experience across multiple channels.
Posted: 11 Feb 2016 | Published: 31 Dec 2014

Genesys

Questions to Ask Your Colocation Provider
sponsored by Colt Data Centre Services
WHITE PAPER: This white paper looks at some of the questions IT managers have asked when looking for a colocation provider and gives you insight into what questions will help you choose your own.
Posted: 02 Sep 2015 | Published: 02 Sep 2015

Colt Data Centre Services

What Tools are New in the Contact Center?
sponsored by SearchCRM
EGUIDE: This E-Guide takes a look at the latest advanced contact center technologies that can help agents better anticipate customer needs and accelerate the resolution of customer cases.
Posted: 19 Jul 2013 | Published: 19 Jul 2013

SearchCRM

Conflicker Working Group - Lessons learned from Conflicker
sponsored by ComputerWeekly.com
WHITE PAPER: In November 2008, Conficker A, the first of five variants of the malware, rapidly began infecting computers which had failed to install a Microsoft patch released just weeks earlier. In late December 2008, Conficker B added new mechanisms for distribution including USB storage devices.
Posted: 24 Oct 2011 | Published: 31 Jan 2011

ComputerWeekly.com

Case Study: Tesco's £65 million data centre strategy to drive online growth
sponsored by ComputerWeekly.com
CASE STUDY: This Computer Weekly case study, packed with photographs and data, gives the inside story of Tesco's £65 million data centre strategy.
Posted: 21 Nov 2012 | Published: 21 Nov 2012

ComputerWeekly.com

Forging a CEM Strategy That Can Power Commerce
sponsored by SearchCRM
EBOOK: This three-part expert guide focuses on the steps to take to engage customers in the ever-growing e-commerce industry. Inside, discover the 6 key factors that can make or break a customer's shopping experience.
Posted: 17 Apr 2014 | Published: 22 Apr 2014

SearchCRM

The New CRM Metrics: Putting Them to Work
sponsored by SearchCRM
WHITE PAPER: There is added pressure for modern contact center agents, with customers armed to the teeth with devices to connect with businesses—from tweets to texts to phone calls. But with proper metrics to gauge performance and lead to instructive training, some of that pressure can be alleviated.
Posted: 25 Jan 2013 | Published: 25 Jan 2013

SearchCRM

Big Data Beyond the Hype: A Guide to Conversations for Today’s Data Center
sponsored by IBM
RESOURCE: Expand your knowledge on big data with conversations from today's experts on the data center.
Posted: 15 Jan 2015 | Published: 15 Jan 2015

IBM

IT Handbook: Building Blocks of Data Center Construction
sponsored by SearchDataCenter.com
WHITE PAPER: Data center demands continue to skyrocket, forcing organizations to build new facilities with meager funds. This expert handbook will help you future-proof your investments and avoid costly construction mistakes.
Posted: 30 Nov 2011 | Published: 30 Nov 2011

SearchDataCenter.com

How to Enhance Testing for Better Disaster Recovery
sponsored by IBM
WHITE PAPER: This white paper explores a 3-step testing approach that targets IT infrastructure recovery, application recovery, and business validation. Read on to discover the objectives, roles/responsibilities, and validation criteria essential to each stage.
Posted: 31 Aug 2015 | Published: 31 Oct 2014

IBM

7 Considerations for Running Your Workloads in a Public Cloud
sponsored by Red Hat
WHITE PAPER: So, how do you move a workload (or write a new app) for a public cloud and enable the flexibility of a hybrid cloud? In this white paper, you'll discover 7 considerations for running your workloads in a public cloud.
Posted: 14 Aug 2015 | Published: 31 Dec 2013

Red Hat

Micro-Segmentation for Dummies: An Intro Guide
sponsored by VMware, Inc.
WHITE PAPER: This e-book provides a broad overview of micro-segmentation and its ability to deliver the operational agility that is foundational to a modern software-defined data center. Read on to understand how micro-segmentation can minimize risk and impact of data center security breaches.
Posted: 08 Sep 2015 | Published: 08 Sep 2015

VMware, Inc.

IT Infrastructure Management: A Guide to Transforming Your Enterprise
sponsored by IBM
WHITE PAPER: In this comprehensive guide, uncover how to maintain an agile and security-rich IT infrastructure that can deliver speed and scalability for your data center. Access this guide now and learn to allocate your resources to accelerate innovation, mesh existing IT infrastructure with external alternatives, and much more.
Posted: 26 Mar 2015 | Published: 31 Oct 2013

IBM

Financial Services Report: Reshaping ICT, Reshaping Business
sponsored by ComputerWeekly.com
IT BRIEFING: This report from Fujtsu assesses the IT trends and prioirties in the financial services industry.
Posted: 30 Nov 2012 | Published: 30 Nov 2012

ComputerWeekly.com

CW Buyer's Guide: Optimising networks for cloud computing and virtualisation
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This six-page Computer Weekly Buyer's Guide to cloud networking highlights the factors CIOs and senior IT professionals need to consider as they plan their networking  strategies.
Posted: 31 Jan 2012 | Published: 05 May 2012

ComputerWeekly.com

Computer Weekly - 19 June 2012: How to succeed at desktop virtualisation
sponsored by ComputerWeekly.com
EZINE: In this week’s Computer Weekly, our latest Buyer's Guide examines best practice in desktop virtualisation. We ask if a six-year-old technology could be a key to tackling IT security threats. And we look at how universities are dealing with their IT challenges as they await the first intake of students at new higher tuition fees. Read the issue now.
Posted: 18 Jun 2012 | Published: 19 Jun 2012

ComputerWeekly.com

Migrate from AIX Confidently with Linux
sponsored by Red Hat
WHITE PAPER: This white paper explains more about the reasons to migrate to Linux, including increasing hardware choices and moving commodity platforms, as well as why Red Hat Enterprise Linux could be exactly the platform you need.
Posted: 02 Apr 2014 | Published: 02 Apr 2014

Red Hat

A Colocation Case Study: Byelex Assures Performance and Availability for SaaS Solutions
sponsored by Colt Data Centre Services
CASE STUDY: In this case study, you will discover how Byelex was able to colocate their corporate and customer infrastructure and SaaS applications in a secure, scalable, highly available data center environment to improve service reliability. Access this study to learn how colocation helps accommodate for future growth.
Posted: 10 Feb 2016 | Published: 31 Dec 2015

Colt Data Centre Services

FM, IT and Data Centres
sponsored by ComputerWeekly.com
ANALYST REPORT: Are Facilities and IT data centre managers implacable enemies, or is it a case of different work priorities, asks analyst Clive Longbottom.
Posted: 15 Mar 2013 | Published: 15 Mar 2013

ComputerWeekly.com

Computer Weekly – 1 December 2015: Balancing speed and risk in IT projects
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, as IT leaders face boardroom pressure to roll out IT projects ever more quickly, we examine how to do that without running unacceptable risks. Michael Dell talks about how he sees the future for his company when it buys EMC. And we hear from IT chiefs about the challenges of implementing DevOps. Read the issue now.
Posted: 30 Nov 2015 | Published: 30 Nov 2015

ComputerWeekly.com
 
 
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