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ALSO CALLED: Payment Services
DEFINITION: Services that provide a range of financial services.
Financial Services Reports
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RBC Implements Virtual Agents to Improve Online Customer Experiences
sponsored by [24]7
CASE STUDY: RBC, a large financial services institution, wanted to improve customer relations while reducing the number of calls coming into its contact centers. Access this case study to learn how they implemented virtual agents across their banking, direct investing, and insurance websites to enhance the customer experience and improve their bottom line.
Posted: 24 Oct 2016 | Published: 24 Oct 2016

[24]7

CW ASEAN September 2016
sponsored by TechTarget ANZ
EZINE: Increasingly, companies in the Southeast Asia are embracing the cloud by putting their business applications there.
Posted: 29 Aug 2016 | Published: 29 Aug 2016


10 Capabilities of Global Finance Management Systems
sponsored by Infor
WHITE PAPER: Discover 10 key capabilities that can make your financial management system and processes an asset to global expansion. From finding and retaining the right talent to managing complex tax structures, your choices should enable you to easily handle the challenges of expanding your business globally.
Posted: 24 Aug 2016 | Published: 24 Aug 2016

Infor

Extracting actionable data from banking malware
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This article in our Royal Holloway Security Series demonstrates how actionable data can be extracted from banking malware and how it can be used to defend against highly damaging cyber attacks from organised criminal gangs.
Posted: 17 Aug 2016 | Published: 17 Aug 2016

ComputerWeekly.com

Virtual currencies and their potential role in cyber crime
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This article in our Royal Holloway Security Series looks at the potential for misuse of virtual currencies and legal landscape in the UK.
Posted: 04 Aug 2016 | Published: 04 Aug 2016

ComputerWeekly.com

Sensible one-page thoughts on performance: Responsibility
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Ludo Houdenaert, an independent management consultant, reflects on the problems that can occur when there is a mismatch between employees' authority and responsibility.
Posted: 09 Dec 2015 | Published: 09 Dec 2015

ComputerWeekly.com

Aggravation or Aggregation: Risk Data and Compliance
sponsored by SAS
WHITE PAPER: Access this survey now to uncover best practices that your bank may use as a guide in formulating a response to comply with BCBS 239 principles. Read on to learn more.
Posted: 14 Oct 2015 | Published: 31 Dec 2014

SAS

Transforming Finance Processes for the Digital Economy
sponsored by SAP
WHITE PAPER: Finance is at the heart of the digital business, but the financial processes and technology platforms that have been utilized in the last 20 years aren't agile enough for the digital economy. Access this white paper to explore a modern approach to managing critical processes like planning and analysis, risk management, compliance, and more.
Posted: 17 Oct 2016 | Published: 17 Oct 2016

SAP

Apps in FSI Industry
sponsored by Hewlett-Packard Enterprise
RESOURCE: This resource portal provides quick links to case studies of how banking companies transformed to deliver excellent customer service while attaining world class performance. Access now and discover ways to prepare for digital generations.
Posted: 16 Sep 2016 | Published: 16 Sep 2016

Hewlett-Packard Enterprise

Improve Planning, Budgeting, and Forecasting with Advanced Analytics
sponsored by IBM
RESOURCE: Even businesses with top-performing enterprise performance management (EPM) strategies may need to tweak their approach in today's volatile market. Access this resource to get key facts from the Aberdeen Group about EPM strategies that take advantage of predictive analytics.
Posted: 01 Aug 2016 | Published: 24 Sep 2014

IBM

Next Generation Financial Performance Management
sponsored by IBM
RESOURCE: Are you looking to update your Financial Performance Management and analytics capabilities? Access this resource to uncover strategies that will enable you to anticipate performance gaps, analyze root causes, and assess alternatives. Find out how you can improve decision-making, implement profitability modeling, and more.
Posted: 01 Aug 2016 | Published: 01 Aug 2016

IBM

Financial Services: Creating the Connected Customer Experience
sponsored by Avaya TSG
WHITE PAPER: Success in the financial services industry means creating a connected customer experience in every interaction, in every part of the institution. This guide walks you through each step and the different roles to be played in creating connected customers.
Posted: 30 Jun 2016 | Published: 30 Jun 2016

Avaya TSG

Breaking the barriers to financial planning with exploratory analytics
sponsored by IBM
WHITE PAPER: Financial planning and analysis (FP&A) is about to experience explosive growth due largely to cloud computing as well as exploratory and predictive analytics. Explore this comprehensive guide to learn about the booming growth that's about to happen in FP&A and prepare to take advantage of it.
Posted: 16 Jun 2016 | Published: 10 Jun 2016

IBM

Streamline Your Financial Data Planning to Improve Efficiency
sponsored by IBM
RESOURCE: As market conditions continue to shift, it's more important than ever to minimize time spent managing data. Discover real-time analytics that allow you to link operational changes to financial results, so you can identify and influence key drivers of costs, sales, and revenue.
Posted: 23 May 2016 | Published: 23 May 2016

IBM

Accelerating Speed to Market & Creating Trust in the Cloud
sponsored by Adapt Services
WHITE PAPER: This white paper provides an overview of cloud adoption strategies, using the financial services sector as an example. Uncover market statistics and perspectives from cloud users.
Posted: 30 Mar 2016 | Published: 30 Mar 2016

Adapt Services

Computer Weekly: Robots at Your Service
sponsored by ComputerWeekly.com
EZINE: Many digitally revolutionary technologies are currently on the edge of the mainstream—including virtual reality, artificial intelligence for financial advice, and the Internet of Things. This week's issue of Computer Weekly discusses the limitations that are holding these technologies back from widespread adoption.
Posted: 11 Mar 2016 | Published: 15 Mar 2016

ComputerWeekly.com

Third-Party Risk Management: Evaluating and Contracting with Vendors
sponsored by BitSight
EGUIDE: This expert e-guide describes how to use standardized documentation for third-party risk assessment in order to minimize risk before deciding on a vendor. Access this resource now for advice on the security-related clauses that financial institutions need to include in their vendor contracts in order to comply with regulatory requirements.
Posted: 02 Mar 2016 | Published: 26 Feb 2016

BitSight

Compliant Calling: How Mobile Industry Regulations Influence Financial Services
sponsored by BlackBerry
WHITE PAPER: In this white paper, you will discover how to enforce the highest standard of call compliance in your enterprise by ensuring mobile calls are recorded and under the control of network administrators. Access this white paper to understand how financial organizations are addressing the challenges of mobile call recording compliance.
Posted: 18 Jan 2016 | Published: 18 Jan 2016

BlackBerry

Computer Weekly – 12 January 2016: How open source is beating proprietary software
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, our latest buyer's guide assesses the impact of open source software and how it is underpinning the digital revolution. We examine the prospects for cloud in financial services as regulators give their approval. And we ask if Uber is really part of a new business model for the sharing economy. Read the issue now.
Posted: 08 Jan 2016 | Published: 12 Jan 2016

ComputerWeekly.com

How to Combat Cyber-Risk Using Data Analytics
sponsored by SAS
WHITE PAPER: This report identifies the scope of the cyber-risk faced today in the financial services industry. Uncover statistics, case studies, and key actions to mitigate threats.
Posted: 06 Jan 2016 | Published: 06 Jan 2016

SAS

Top 4 Emerging Mobile App Strategies
sponsored by Magnet
WHITE PAPER: This e-book digs into the top 4 emerging mobile app strategies for 2016 that can help you win customer loyalty. Rely on this guide as your "cheat sheet" to enabling better mobile experiences for today's always on-the-go customers.
Posted: 18 Dec 2015 | Published: 18 Dec 2015

Magnet

Computer Weekly – 1 December 2015: Balancing speed and risk in IT projects
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, as IT leaders face boardroom pressure to roll out IT projects ever more quickly, we examine how to do that without running unacceptable risks. Michael Dell talks about how he sees the future for his company when it buys EMC. And we hear from IT chiefs about the challenges of implementing DevOps. Read the issue now.
Posted: 30 Nov 2015 | Published: 30 Nov 2015

ComputerWeekly.com

Buyers Guide to Financial Management
sponsored by NetSuite
WHITE PAPER: To continue applying the necessary financial rigor to support rapid growth, your accounting department needs the right tools to most efficiently do their job. Access this buyer's guide to discover what financial management software is right for your organization.
Posted: 25 Nov 2015 | Published: 25 Nov 2015

NetSuite

Computer Weekly – 24 November 2015: Technology helping to deliver aid for refugees
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we find out how technology is helping to deliver vital aid to Syrian refugees in the Middle East. We look at the barriers to achieving the government's aim of a paperless NHS. And the CTO of special effects studio Framestore talks about the IT challenges behind hit movies such as Gravity. Read the issue now.
Posted: 20 Nov 2015 | Published: 20 Nov 2015

ComputerWeekly.com

Computer Weekly – 22 September 2015: How cloud technology helps kittens
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to the CIO at the UK's leading animal charity, the RSPCA, about how her cloud-first strategy is helping animal welfare. Microsoft is ending support for older version of Internet Explorer – we assess the implications. And we ask the experts about the best practice in mobile security. Read the issue now.
Posted: 21 Sep 2015 | Published: 21 Sep 2015

ComputerWeekly.com
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