This PSA buyer's guide provides an overview of important trends, business processes and selection criteria to help project-and services-based businesses evaluate and choose PSA applications that will provide the level of insight, management and control needed to improve productivity and profitability.
Access this concise video to learn more about what types of characteristics make your business the easiest target for auditors and uncover some possible ways to can decrease the likelihood of a sales tax audit.
Learn about how data-driven marketing can create individualized insights. Connect large amounts of online and offline data to deliver cross-channel, personalized marketing campaigns and meet customer demands.
Access this whitepaper to discover the 3 main funnel points for a successful sales strategy. Read on to find out how to calculate your campaign for success, and how to measure your call center metrics appropriately.
The following videocast is the last installment of 4 brief videos dedicated to demonstrating and providing a step by step guide on how businesses can use IBM Blueworks Live to help engage users to actively participate in business process improvement. This video covers Collaborating with Team Members.
sponsored by Silverpop Systems Inc. an IBM Company
Access this informative white paper to evaluate your own digital marketing strategy and determine your key areas for improvement, while setting the stage for major upgrades to your program.
Customers expect your operations to be instant, seamless and insightful so that each interaction is fast and effective. Access this fascinating white paper today to learn about expert solutions for improving business operations so as to effectively cater to customer interactions.
In this two-part, expert interview with Forrester Research's Connie Moore, learn how to incorporate change management into BPM initiatives, and gain insight and advice from Moore on how to minimize the impact of change in BPM projects.
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