Gartner Case Study: Mohawk Fine Papers Uses a CSB to Ease Adoption of Cloud Computing
sponsored by Liaison Technology
CASE STUDY:
If you are thinking of using cloud services brokerage (CSB), then read this case study on Mohawk Fine Papers to learn how they found a service-oriented architecture (SOA)-based backbone to support interoperability between its internal and external tools.
Posted: 30 Nov 2011 | Published: 30 Nov 2011
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Business Services Innovation: How Top CIOs Take the Lead
sponsored by Hewlett-Packard Company
EGUIDE:
Industry leaders share their experiences turning IT business service ideas into effective moneymakers that also strengthen customer relationships.
Posted: 09 Dec 2011 | Published: 09 Dec 2011
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Optimizing the Order-to-Cash Process: Managing Documents throughout the Process
sponsored by Dolphin
WHITE PAPER:
This paper examines an array of solutions for SAP customers to optimize the Order-to-Cash processes in ways that contain costs and achieve optimum organizational efficiency, high customer retention and successful cash management.
Posted: 21 Oct 2009 | Published: 21 Oct 2009
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Expanding Business Benefit and Lowering Costs Through Desktop Optimization
sponsored by Microsoft
WHITE PAPER:
Access this report to read about an IDC study that found the Microsoft Desktop Optimization Pack (MDOP) to have a 438% ROI over three years, improving both IT and end-user productivity.
Posted: 14 Dec 2011 | Published: 14 Dec 2011
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Utilize analytics to drive customer satisfaction and retention
sponsored by Infor CRM
WEBCAST:
Watch this webcast to discover how you can increase your online marketing efforts with next-gen customer relationship management (CRM) tools that will significantly improve customer satisfaction as well as increase the return rate of customers.
Posted: 19 Dec 2011 | Premiered: 19 Dec 2011
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Cricket Communications Turns to Splunk for Assuring Automated Service Management
sponsored by Splunk
WHITE PAPER:
Keeping up with a quickly expanding business is difficult if you do not have the right tools. Read on to learn how Cricket Communications handled its growing business' operations with an enterprise application, data and operational management system.
Posted: 10 Feb 2012 | Published: 10 Feb 2012
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Customer Data Management- Breaking down data silos for improved business outcomes
sponsored by Equifax
WHITE PAPER:
This paper reviews the current problems with data silos and how customer data management services can help companies create a consolidated view of their customers and ultimately increase their revenues.
Posted: 07 Dec 2011 | Published: 07 Dec 2011
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Forrester Research: Customer Experience Drives E-Signature Adoption
sponsored by DocuSign, Inc.
ANALYST REPORT:
Read this analyst report from Forrester Research Inc., to hear what industry insiders think of electronic signatures and how they can improve your customer relationships and sales deals.
Posted: 20 Jan 2012 | Published: 20 Jan 2012
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SearchManufacturingERP.com eBook: Improving effectiveness and adoption in ERP procurement to drive increased savings
sponsored by Ariba, Inc.
EBOOK:
This e-book provides tips on how to increase the value of your ERP – and your supply chain – with tools for more effective collaboration.
Posted: 29 Dec 2011 | Published: 29 Dec 2011
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Sales Analytics
sponsored by Oracle Corporation
DATA SHEET:
With more accurate sales forecasts and enhanced identification of potential problems and opportunities, Oracle Sales Analytics helps close business faster and increase overall sales revenue. Read this data sheet to learn more.
Posted: 07 Oct 2010 | Published: 07 Oct 2010
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