This resource explores the opportunity that software-as-a-service (SaaS) presents for IT service management (ITSM). Read on now to learn about the financial and operational benefits you can realize with a cloud-based delivery model.
This whitepaper features a top 10 list of next practices, methods that IT should adopt in the future in order to stay relevant, and provides a full analysis of what these could mean to your organization.
IT service management (ITSM) software is a necessary component of successful IT management, but choosing an ITSM vendor and dealing with customization can be a huge pain. Should the business support IT in customizing this software to fit its needs, despite the complexity and cost?
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines