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FIRST Reports
 
IT jobswatch – trends in media IT recruitment
sponsored by ComputerWeekly.com
WHITE PAPER: This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by media organisations is up by 1.8%. This is the sixth consecutive quarter that has seen higher demand.
Posted: 20 Oct 2011 | Published: 15 Mar 2011

ComputerWeekly.com

Transcript: The Changing Role of the CIO
sponsored by Hewlett-Packard Company
PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
Posted: 02 Apr 2013 | Published: 02 Apr 2013

Hewlett-Packard Company

The Changing Role of the CIO
sponsored by Hewlett-Packard Limited
PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
Posted: 28 Nov 2012 | Published: 28 Nov 2012

Hewlett-Packard Limited

The 7 Deadly Skills of The Perfect Employee
sponsored by Skillsoft
WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied.
Posted: 23 Apr 2012 | Published: 23 Apr 2012

Skillsoft

The 7 Deadly Skills Your IT Team Should Possess
sponsored by Skillsoft
WHITE PAPER: This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess.
Posted: 18 Apr 2012 | Published: 18 Apr 2012

Skillsoft

Extending Reach and Ensuring Effectiveness of Leadership Development: The Role of Technology-Based Learning
sponsored by Skillsoft
WHITE PAPER: This paper discusses leadership development and the role of technology-based learning in leadership development programs.
Posted: 18 Apr 2012 | Published: 01 Apr 2010

Skillsoft

Working Together To Improve Strategic Planning
sponsored by Oracle Corporation
WHITE PAPER: This report reveals compelling examples of how organizations foster collaboration between finance and IT to ensure successful strategic planning.
Posted: 01 Oct 2010 | Published: 01 Oct 2010

Oracle Corporation

Gartner Middle East CIO Leadership Forum
sponsored by Gartner
WHITE PAPER: Join Gartner analysts from 28 February to 1 March in Dubai, industry thought leaders and a select group of your peers to find new answers to new questions - and learn how your IT leadership can create and follow the path to world class best practice.
Posted: 28 Jan 2011 | Published: 28 Jan 2011

Gartner

Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by IBM and Crossview
EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012

IBM and Crossview

Customer Case Study First Rate
sponsored by Cherwell
CASE STUDY: This brief case study demonstrates how First rate Exchange aved time and resources with out-of-the-box configuration of key ITIL processes made for a quick and easy implementation, enabling easy development of new functionality by all authorized members of the IT team.
Posted: 24 Jan 2013 | Published: 24 Jan 2013

Cherwell

Network Management: Putting Performance First
sponsored by CA Technologies.
WHITE PAPER: This resource will show you what tools are available to help IT organizations advance to the next level of performance management, including solutions that link end-to-end service and transaction visibility with and understanding of IT infrastructure, and will help reduce response times, help solve problems, and lower costs. Read on to learn more.
Posted: 30 Nov 2012 | Published: 31 Dec 2010

CA Technologies.

Putting Your Customer First in Identity
sponsored by Ping Identity Corporation
WHITE PAPER: Read this whitepaper to learn how identity federation has helped provide a secure, private mechanism for organizations to share user identities. And discover how this solution can help you enhance security, limit risk and improve compliance by eliminating Web application passwords.
Posted: 04 Mar 2013 | Published: 31 Dec 2012

Ping Identity Corporation

Atom - A First in Enterprise Mobility
sponsored by AVST
WHITE PAPER: Check out this resource that presents a next-generation application that enables you to manage your everyday business tasks with just your voice.
Posted: 03 Apr 2013 | Published: 29 Mar 2013

AVST

Archiving – The First Logical Step for Microsoft Exchange Upgrades
sponsored by Rand Secure Archive
WHITE PAPER: This paper discusses the pros of implementing an email archiving process before an email platform upgrade. Learn how you can save money and time before upgrading or migrating your email platform and data, and explore an approach that promises benefits such as bottomless mailboxes, reduced hardware costs and much more.
Posted: 05 Feb 2013 | Published: 05 Feb 2013

Rand Secure Archive

Over-the-Top Video: First to Scale Wins
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This report from Arthur D Little assess the impact of video services focusing on professional long-form content, such as Hulu, Lovefilm and Netflix.
Posted: 16 Oct 2012 | Published: 12 Oct 2012

ComputerWeekly.com

Oracle Business Intelligence: Be the First to Know
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: View this white paper to find out how Oracle Business Intelligence Applications help provide complete, real-time and enterprise wide insight for all users, allowing fact-based actions and intelligent interaction. It provides rapid deployment at a low cost of ownership.
Posted: 24 Dec 2012 | Published: 24 Dec 2012

Oracle Corporation UK Ltd

Creating the first virtual appliance for backup and recovery in the cloud
sponsored by SUSE
WHITE PAPER: Learn how your organization can speed up appliance build time by 75% with the use of a Linux-based appliance program. Read on for a real-life example of a business that successfully created the first virtual appliance for backup and recovery in the cloud.
Posted: 13 Jun 2012 | Published: 31 Dec 2010

SUSE

Build a Better Data and Recovery Backup Plan: The First Five Steps
sponsored by Iron Mountain
WHITE PAPER: Check out this white paper for a complete backup breakdown. Included in this guide are the first five steps to take when building a data backup and recovery strategy, and best practices to help you develop and start improving your backups today. Read on for more.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

Iron Mountain

Knowledge Management: 5 Steps to Getting It Right the First Time
sponsored by Oracle Corporation
EBOOK: Today, many businesses are looking for ways to reduce customer service costs without sacrificing satisfaction – and most companies are finding it challenging. Read this vendor e-book to learn how adding knowledge management to your customer service strategy can reduce costs while increasing agent productivity and customer satisfaction.
Posted: 18 Sep 2012 | Published: 01 Sep 2012

Oracle Corporation

John T. Mather Memorial Hospital Puts Patient Care First with IBM XIV
sponsored by IBM
WHITE PAPER: Check out this quick case study to learn how Mather Memorial Hospital was aboe to easily and affordably gain the performance, capacity and scalability to support strategic plans for further digitization and the deployment of the latest high-resolution medical imaging modalities.
Posted: 04 Dec 2012 | Published: 31 Aug 2012

IBM

Addressing fundamental cloud questions for the enterprise: Take the first steps toward cloud computing
sponsored by Hewlett-Packard Limited
WHITE PAPER: Access this white paper as it discusses challenges, benefits, and requirements of enterprise cloud services as they integrate new services alongside traditional IT delivery models.
Posted: 10 Aug 2012 | Published: 31 Jan 2011

Hewlett-Packard Limited

The State of Endpoint Protection: How Solid Is Your First Layer of Defense Against Cyberthreats?
sponsored by Webroot
WHITE PAPER: Webroot commissioned Forrester Consulting to conduct a study to understand the current state of endpoint security strategies across enterprises and SMBs. View this report to explore how organizations deploy endpoint security products, including their common practices, pain points and challenges.
Posted: 12 Mar 2012 | Published: 03 Oct 2011

Webroot

Android to Windows 8 Part 2: Creating Your First Windows Store Project
sponsored by Microsoft
WHITE PAPER: In this post from an industry insider, discover ways in which Android developers can make the transition to Windows 8 application development, specifically on creating a Windows store project. Read on for detailed rundowns of template options and tips and best practices for naming and marketing your project.
Posted: 18 Apr 2013 | Published: 12 Mar 2013

Microsoft

Service excellence and Managed Print Services
sponsored by ComputerWeekly.com
ANALYST REPORT: First class service and support is essential in a managed print service, say analysts Louella Fernandes and Clive Longbottom.
Posted: 27 Sep 2012 | Published: 27 Sep 2012

ComputerWeekly.com

Addressing Fundamental Cloud Questions for the Enterprise
sponsored by Hewlett-Packard Company
WHITE PAPER: Access this white paper that discusses the most crucial first steps to address in order to ensure long term cloud success.
Posted: 27 Dec 2012 | Published: 17 Jul 2012

Hewlett-Packard Company

IT Checklist: 5 tips to achieve cloud, virtualization nirvana
sponsored by VMware, Inc.
WHITE PAPER: This e-book presents 5 essential tech tips for IT leaders preparing to take their first step toward a virtualized infrastructure.
Posted: 19 Apr 2013 | Published: 19 Apr 2013

VMware, Inc.

10 Tips for Keeping Control of Online Meetings
sponsored by Citrix Online Go To Meeting
WHITE PAPER: This brief by Gihan Perera, founder of First Step Communications, provides 10 practical tips for keeping control of your online meetings.
Posted: 01 Feb 2013 | Published: 28 Jan 2013

Citrix Online Go To Meeting

Network Management: The Foundation for Troubleshooting
sponsored by Global Knowledge
WHITE PAPER: The first step to proper troubleshooting is comprehensive network management. Read on to learn more about what you need to consider for your network management troubleshooting approach.
Posted: 18 Mar 2013 | Published: 18 Mar 2013

Global Knowledge

7 Vital Tips for Video Meetings Sales Success
sponsored by Citrix Online Go To Meeting
WHITE PAPER: This brief by Gihan Perera, founder of First Step Communications, provides 7 practical tips for keeping control of your online meetings.
Posted: 29 Jan 2013 | Published: 29 Jan 2013

Citrix Online Go To Meeting

BYOD Strategies
sponsored by MobileIron
WHITE PAPER: This white paper is the first part of a series designed to help organizations develop a secure and scalable BYOD program. This first chapter covers the eight components necessary for needed in any successful BYOD strategy. Read on and learn more now.
Posted: 08 May 2013 | Published: 31 Dec 2011

MobileIron

Bloomberg BusinessWeek - How To Achieve a Great and Profitable Customer Experience
sponsored by SAP America, Inc.
WHITE PAPER: Read this first of four reports based on a global survey of executives on customer experience management, as well as interviews of SAP customers and industry influencers and analysts. (Bloomberg Businessweek Research Services, 2011)
Posted: 23 Mar 2011 | Published: 23 Mar 2011

SAP America, Inc.

Introduction to Avaya ERS
sponsored by Global Knowledge
WHITE PAPER: This is the first of a series of white papers that will explore the features and functionality of the Avaya Ethernet Routing Switch (ERS) product line. This paper focuses on the various hardware platforms.
Posted: 07 May 2013 | Published: 18 Apr 2013

Global Knowledge

Mobile Device Management: Your Guide to the Essentials and Beyond
sponsored by Fiberlink
EBOOK: This guide describes twelve best practices for Mobile Device Management (MDM). The first eight principles are the essentials that every organization needs to adopt. The last four are advanced practices that will help take your organization to the next level.
Posted: 02 Nov 2011 | Published: 02 Nov 2011

Fiberlink

Application Delivery and Optimization Solutions Spotlight- Checklist #1
sponsored by SearchNetworking.com
EGUIDE: In the first of SearchEnterpriseWAN.com's three-part guide on selecting application delivery optimization (ADO) solutions, get help assessing the business and technology issues surrounding these products and uncover the benefits they can bring your organization.
Posted: 08 Feb 2013 | Published: 08 Feb 2013

SearchNetworking.com
 
 
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