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FFAReports
 
Network Optimization: Achieving Success and Profitability in Field Service
sponsored by SERVICEPower
WHITE PAPER: A key element and requirement for optimization is the ability to manage field resources.
Posted: 28 Feb 2008 | Published: 01 Jan 2005

SERVICEPower

Overcoming CIO Challenges in Global Mobility Management
sponsored by BlackBerry
WHITE PAPER: This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology.
Posted: 19 Feb 2010 | Published: 01 Jul 2009

BlackBerry

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones
sponsored by BlackBerry
CASE STUDY: Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.
Posted: 25 Feb 2009 | Published: 25 Feb 2009

BlackBerry

Mobile Field Service: Better Collaboration with the Back Office
sponsored by Epicor Software Corporation
WHITE PAPER: This resource introduces an enterprise mobile field service strategy that gives you the power to receive and process work orders in the field, allowing you to be more responsive to customer needs and drive success.
Posted: 05 Nov 2013 | Published: 31 Jul 2013

Epicor Software Corporation

Six Steps for Successfully Buying Customer and Service Management Software
sponsored by High 5 Software
WHITE PAPER: Customer and Service Management Software (CSMS) provides a unified solution to manage all business aspects of a service business.
Posted: 19 May 2008 | Published: 26 Nov 2007

High 5 Software

Modern Sales: Find the Perfect Recipe for a Successful Strategy
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: Access this white paper to find out the perfect recipe for a modern sales strategy, and how process automation and social media can gracefully integrate in the cloud.
Posted: 11 Dec 2014 | Published: 11 Dec 2014

Oracle Corporation UK Ltd

3 Critical Funnel Points to Maximize Lead Conversions
sponsored by Harte Hanks
RESOURCE: Access this brief resource to discover the 3 critical funnel points your contact center can focus on to maximize your ROI. Find out opportunities to improve data quality and lead qualification, and how to fix them.
Posted: 04 Dec 2014 | Published: 04 Dec 2014

Harte Hanks

How Tableau's Sales Training Team Decreased Ramp Time and Increased Quota Attainment
sponsored by Tableau Software
CASE STUDY: Check out the following case study to learn how Tableau's sales training team decreased ramp time and increased quota attainment including the techniques they have used to measure and improve the success of their team. Read on to learn how you can attain similar benefits.
Posted: 02 Dec 2014 | Published: 02 Dec 2014

Tableau Software

Integrated Business Planning: Better Execution of Sales and Operations
sponsored by Oracle Corporation UK Ltd
RESOURCE: Access this infographic to learn how to achieve better execution of sales and operations by adopting integrated business planning. Discover how your organization can manage its own risk, by leveraging forward-looking planning dashboards that link executive decision to shop floor execution.
Posted: 05 Dec 2014 | Published: 05 Dec 2014

Oracle Corporation UK Ltd

Before Picking a DCM Platform, Know Cases and Process Inside and Out
sponsored by IBM
EGUIDE: In this expert e-guide, learn how to avoid choosing the wrong dynamic case management (DCM) platform by keeping these considerations in mind: the nature of the casework, basic IT requirements, and the style of processes and content involved.
Posted: 18 Sep 2014 | Published: 18 Sep 2014

IBM
 
 
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