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FFA Reports
 
Six Steps for Successfully Buying Customer and Service Management Software
sponsored by High 5 Software
WHITE PAPER: Customer and Service Management Software (CSMS) provides a unified solution to manage all business aspects of a service business.
Posted: 19 May 2008 | Published: 26 Nov 2007

High 5 Software

Overcoming CIO Challenges in Global Mobility Management
sponsored by BlackBerry
WHITE PAPER: This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology.
Posted: 19 Feb 2010 | Published: 01 Jul 2009

BlackBerry

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones
sponsored by BlackBerry
CASE STUDY: Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.
Posted: 25 Feb 2009 | Published: 25 Feb 2009

BlackBerry

Mobile Field Service: Better Collaboration with the Back Office
sponsored by Epicor Software Corporation
WHITE PAPER: This resource introduces an enterprise mobile field service strategy that gives you the power to receive and process work orders in the field, allowing you to be more responsive to customer needs and drive success.
Posted: 05 Nov 2013 | Published: 31 Jul 2013

Epicor Software Corporation

Network Optimization: Achieving Success and Profitability in Field Service
sponsored by SERVICEPower
WHITE PAPER: A key element and requirement for optimization is the ability to manage field resources.
Posted: 28 Feb 2008 | Published: 01 Jan 2005

SERVICEPower

5 Best Practices For Fleet Management
sponsored by Infor
WHITE PAPER: Learn 5 ways you can improve your fleet's performance by getting better data. Find out how registering your vehicles in an asset management system, planning for preventative maintenance, staying up to date with technician training, and more can help you improve your bottom line.
Posted: 20 Jan 2017 | Published: 20 Jan 2017

Infor

Move to Cloud for Unified Business System
sponsored by NetSuite
RESOURCE: Learn about the benefits of a cloud-based unified business system that provides global scaling, real-time visibility, and much more.
Posted: 14 Oct 2016 | Published: 14 Oct 2016

NetSuite

Analyst Report: Lead-to-Revenue Management Vendor Comparison
sponsored by Marketo
RESOURCE: Forrester conducted a 36-criteria evaluation of the top 11 lead-to-revenue management (L2RM) platform vendors. Inside, you'll learn what B2B marketing professionals need to look for in a platform, what separates the leaders from the rest of the pack, and how to pick the right platform to meet your business needs.
Posted: 22 Dec 2016 | Published: 18 Nov 2016

Marketo

What? Crackle. Drop. The Cost of Weak Online Conferencing for Business and IT
sponsored by ReadyTalk
WHITE PAPER: Every conference—online or in person—is an investment your company makes of time, money and resources. This white paper highlights the risks and costs that weak, online conferencing can bring to your business and IT if it isn't remedied soon.
Posted: 24 Oct 2016 | Published: 31 Aug 2016

ReadyTalk

Automated Operations: 5 Key Benefits for Your Organization
sponsored by HelpSystems
WHITE PAPER: This white paper explores the 5 core advantages that automation offers. Discover how to overcome the obstacles and unlock the benefits of automated processes for key functions like enterprise job scheduling to enable smooth, successful IT automation.
Posted: 16 Feb 2017 | Published: 16 Feb 2017

HelpSystems
 
 
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