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Overcoming CIO Challenges in Global Mobility Management
sponsored by BlackBerry
WHITE PAPER: This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology.
Posted: 19 Feb 2010 | Published: 01 Jul 2009

BlackBerry

Mobile Field Service: Better Collaboration with the Back Office
sponsored by Epicor Software Corporation
WHITE PAPER: This resource introduces an enterprise mobile field service strategy that gives you the power to receive and process work orders in the field, allowing you to be more responsive to customer needs and drive success.
Posted: 05 Nov 2013 | Published: 31 Jul 2013

Epicor Software Corporation

Six Steps for Successfully Buying Customer and Service Management Software
sponsored by High 5 Software
WHITE PAPER: Customer and Service Management Software (CSMS) provides a unified solution to manage all business aspects of a service business.
Posted: 19 May 2008 | Published: 26 Nov 2007

High 5 Software

Network Optimization: Achieving Success and Profitability in Field Service
sponsored by SERVICEPower
WHITE PAPER: A key element and requirement for optimization is the ability to manage field resources.
Posted: 28 Feb 2008 | Published: 01 Jan 2005

SERVICEPower

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones
sponsored by BlackBerry
CASE STUDY: Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.
Posted: 25 Feb 2009 | Published: 25 Feb 2009

BlackBerry

Eliminate Business Process Management Challenges
sponsored by Bizagi
VIDEO: This webcast illustrates how a unique, collaborative BPM system enables business and IT to break out of their silos and work together to truly improve processes across the enterprise. Explore three case studies and discover how this technology enabled businesses to save money, increase ROI, and eliminate complexity by watching now.
Posted: 16 Jul 2014 | Premiered: 05 Mar 2014

Bizagi

The Total Economic Impact Of Microsoft Dynamics CRM 2011
sponsored by Microsoft India
WHITE PAPER: This research gives the results of interviews with 9 executives who's organizations have used Microsoft Dynamics CRM 2011, a software built to boost the productivity of customer-facing workers and increase revenue and efficiency.
Posted: 17 Jun 2014 | Published: 31 May 2011

Microsoft India

Utilities Provider Builds BI Environment that's Flexible, Fast and Optimizes Business Processes
sponsored by Fujitsu and SAP
CASE STUDY: Publiacqua, an Italian utilities services provider, wanted to improve upon their business reporting capabilities, unstructured internal reporting, and limited access to reports for business users. To do this, Publiacqua aimed to consolidate operations and reporting under a single data warehouse architecture.
Posted: 09 Jun 2014 | Published: 06 Nov 2012

Fujitsu and SAP

Untangling Spaghetti - BPM Delivering business agility and project scalability to ensure sustainable BPMS success
sponsored by Bizagi
WHITE PAPER: Most organizations that invest in BPM suites, with intention to scale rapidly towards an enterprise wide program, find that after two or three projects their progress falters. This exclusive paper reveals a surprising culprit for this increasing inertia – data integration weaknesses that stem from the architecture of most BPM suites.
Posted: 15 Jul 2014 | Published: 15 Jul 2014

Bizagi

BPMS, SharePoint or Both - It’s Your Choice
sponsored by Bizagi
WHITE PAPER: This paper outlines the pros and cons of different process optimization options, shines light on the difference between SharePoint workflow and BPM solutions, and discusses whether or not SharePoint and BPM can work together.
Posted: 10 Jul 2014 | Published: 10 Jul 2014

Bizagi
 
 
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