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FFA Reports
 
Overcoming CIO Challenges in Global Mobility Management
sponsored by BlackBerry
WHITE PAPER: This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology.
Posted: 19 Feb 2010 | Published: 01 Jul 2009

BlackBerry

Mobile Field Service: Better Collaboration with the Back Office
sponsored by Epicor Software Corporation
WHITE PAPER: This resource introduces an enterprise mobile field service strategy that gives you the power to receive and process work orders in the field, allowing you to be more responsive to customer needs and drive success.
Posted: 05 Nov 2013 | Published: 31 Jul 2013

Epicor Software Corporation

Six Steps for Successfully Buying Customer and Service Management Software
sponsored by High 5 Software
WHITE PAPER: Customer and Service Management Software (CSMS) provides a unified solution to manage all business aspects of a service business.
Posted: 19 May 2008 | Published: 26 Nov 2007

High 5 Software

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones
sponsored by BlackBerry
CASE STUDY: Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.
Posted: 25 Feb 2009 | Published: 25 Feb 2009

BlackBerry

Network Optimization: Achieving Success and Profitability in Field Service
sponsored by SERVICEPower
WHITE PAPER: A key element and requirement for optimization is the ability to manage field resources.
Posted: 28 Feb 2008 | Published: 01 Jan 2005

SERVICEPower

Go to Market with a New Analytic Product in Just 8 Weeks
sponsored by Birst
CASE STUDY: In considering analytics to improve customer value and boost product differentiation, Qvidian (a sales software provider) needed to make a build vs. buy decision. And they decided to buy. Explore how they got up and running with embedded analytics in just 8 weeks, and learn 6 benefits they're now experiencing.
Posted: 12 Jan 2017 | Published: 01 Nov 2015

Birst

Inspiring Sales Rep Performance: 10 Industry Experts Share their Top Tips
sponsored by Xactly
WHITE PAPER: 10 prominent industry leaders have revealed top tips to inspire sales performance. Learn how you can optimize onboarding, coaching, and training processes.
Posted: 21 Feb 2017 | Published: 21 Feb 2017


Automated Operations: 5 Key Benefits for Your Organization
sponsored by HelpSystems
WHITE PAPER: This white paper explores the 5 core advantages that automation offers. Discover how to overcome the obstacles and unlock the benefits of automated processes for key functions like enterprise job scheduling to enable smooth, successful IT automation.
Posted: 16 Feb 2017 | Published: 16 Feb 2017

HelpSystems

A New Trend in Agile - Incorporating Program Management
sponsored by Global Knowledge
WHITE PAPER: How can organizations in diverse industries continue to use familiar waterfall practices and at the same time be more Agile? The answer is to use Agile program management - learn more about these principles inside.
Posted: 13 Dec 2016 | Published: 13 Dec 2016

Global Knowledge

What are the Key Challenges Facing Process Manufacturers?
sponsored by Sage Software
RESOURCE: Uncover the key challenges facing process manufacturers and 6 components you need to look for when looking for flexible cost-effective business management solutions.
Posted: 28 Nov 2016 | Published: 28 Nov 2016

Sage Software
 
 
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