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FFA Reports
 
It's Time for Field Service to Embrace Mobility
sponsored by Sprint
WEBCAST: In this webinar Zeus Kerravala of ZK Research talks about new ways to mobilize your workforce and why Mobility-as-a-Service makes so much sense. Watch to discover a smart, new way to think about mobility.
Posted: 14 Jun 2017 | Premiered: Feb 22, 2016

Sprint

Mobile Field Service: Better Collaboration with the Back Office
sponsored by Epicor Software Corporation
WHITE PAPER: This resource introduces an enterprise mobile field service strategy that gives you the power to receive and process work orders in the field, allowing you to be more responsive to customer needs and drive success.
Posted: 05 Nov 2013 | Published: 31 Jul 2013

Epicor Software Corporation

Network Optimization: Achieving Success and Profitability in Field Service
sponsored by SERVICEPower
WHITE PAPER: A key element and requirement for optimization is the ability to manage field resources.
Posted: 28 Feb 2008 | Published: 01 Jan 2005

SERVICEPower

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones
sponsored by BlackBerry
CASE STUDY: Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.
Posted: 25 Feb 2009 | Published: 25 Feb 2009

BlackBerry

Overcoming CIO Challenges in Global Mobility Management
sponsored by BlackBerry
WHITE PAPER: This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology.
Posted: 19 Feb 2010 | Published: 01 Jul 2009

BlackBerry

Six Steps for Successfully Buying Customer and Service Management Software
sponsored by High 5 Software
WHITE PAPER: Customer and Service Management Software (CSMS) provides a unified solution to manage all business aspects of a service business.
Posted: 19 May 2008 | Published: 26 Nov 2007

High 5 Software

Digital Transformation in Sales: Evolving the Art of Customer Engagement
sponsored by Microsoft
WHITE PAPER: This white paper examines the top driver behind improved customer engagement: digital transformation. Find out why top-performing sales organizations are increasing their revenues by prioritizing technology as they form new and evolving relationships with their customers.
Posted: 10 May 2017 | Published: 10 May 2017

Microsoft

Digital Transformation: A conversation with R. “Ray” Wang
sponsored by Microsoft
RESOURCE: The "why" of digital transformation has been well established and its just a matter of time now. It gets murky once we get to the "how" of it. Read this Q&A with author R. Wang session with Wang to learn how to lead your business into the future with a strong step forward.
Posted: 10 May 2017 | Published: 10 May 2017

Microsoft

Transforming Your Business Through ERP
sponsored by Infor
EGUIDE: Improving your business processes can be a major undertaking. Luckily, ERP is here to help. Inside this expert e-guide, learn how to use a new ERP system to improve processes at your company. Plus, learn how the future is being paved by way of intelligence ERP.
Posted: 14 Jun 2017 | Published: 12 Jun 2017

Infor

How to Make Money in the Cloud
sponsored by ConnectWise
EBOOK: Access this e-book to learn how to capture the potential revenue created by the cloud adoption craze by building faith in your technology expertise, proving the value of your services to customers, and more to help maximize profitability from the cloud.
Posted: 18 May 2017 | Published: 18 May 2017

ConnectWise
 
 
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