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FFA Reports
 
Six Steps for Successfully Buying Customer and Service Management Software
sponsored by High 5 Software
WHITE PAPER: Customer and Service Management Software (CSMS) provides a unified solution to manage all business aspects of a service business.
Posted: 19 May 2008 | Published: 26 Nov 2007

High 5 Software

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones
sponsored by BlackBerry
CASE STUDY: Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.
Posted: 25 Feb 2009 | Published: 25 Feb 2009

BlackBerry

Overcoming CIO Challenges in Global Mobility Management
sponsored by BlackBerry
WHITE PAPER: This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology.
Posted: 19 Feb 2010 | Published: 01 Jul 2009

BlackBerry

Network Optimization: Achieving Success and Profitability in Field Service
sponsored by SERVICEPower
WHITE PAPER: A key element and requirement for optimization is the ability to manage field resources.
Posted: 28 Feb 2008 | Published: 01 Jan 2005

SERVICEPower

Mobile Field Service: Better Collaboration with the Back Office
sponsored by Epicor Software Corporation
WHITE PAPER: This resource introduces an enterprise mobile field service strategy that gives you the power to receive and process work orders in the field, allowing you to be more responsive to customer needs and drive success.
Posted: 05 Nov 2013 | Published: 31 Jul 2013

Epicor Software Corporation

5 Tips to Sell Faster, Easier
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: Access this white paper to find out how you can leverage technology and consumer trends to build a successful modern sales force.
Posted: 12 Dec 2014 | Published: 12 Dec 2014

Oracle Corporation UK Ltd

Infographic - Power Systems: Architecture any way you choose to scale
sponsored by IBM
RESOURCE: Access this concise resource to learn more about an IBM business architecture that can help you scale to fit the needs of your business to be more efficient and more powerful.
Posted: 11 Feb 2015 | Published: 11 Feb 2015

IBM

7 Must-Haves to Improve Sales Effectiveness and Boost Win Rates Today
sponsored by SAP
WHITE PAPER: This guide tells companies considering a cloud-based sales platform what to look for, why it's important, and how to evaluate your options. Industry experts and customers list the seven technology essentials for successful selling today, including higher efficiency, rapid business value, and complete intelligence.
Posted: 23 Jan 2015 | Published: 23 Jan 2015

SAP

Blueworks Live Demo Series Part 3: Analyzing Business Processes
sponsored by IBM
VIDEO: The following videocast is the third installment of 4 brief videos dedicated to demonstrating and providing a step by step guide on how businesses can use IBM Blueworks Live to help engage users to actively participate in business process improvement. This video covers analyzing business processes.
Posted: 03 Feb 2015 | Premiered: 03 Feb 2015

IBM

Vietnam’s Leading Beverage Manufacturer Gains Real-time Market Visibility With Acumatica
sponsored by Acumatica
WHITE PAPER: Tan Hiep Phat (THP) Beverage Group wanted real-time visibility and enhanced capabilities to better manage its network of more than 200 distributors across the country.Read this case study to find out which single, centralized database improved THP's network management.
Posted: 09 Feb 2015 | Published: 16 Jan 2015

Acumatica
 
 
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