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FFAReports
 
Network Optimization: Achieving Success and Profitability in Field Service
sponsored by SERVICEPower
WHITE PAPER: A key element and requirement for optimization is the ability to manage field resources.
Posted: 28 Feb 2008 | Published: 01 Jan 2005

SERVICEPower

Six Steps for Successfully Buying Customer and Service Management Software
sponsored by High 5 Software
WHITE PAPER: Customer and Service Management Software (CSMS) provides a unified solution to manage all business aspects of a service business.
Posted: 19 May 2008 | Published: 26 Nov 2007

High 5 Software

Mobile Field Service: Better Collaboration with the Back Office
sponsored by Epicor Software Corporation
WHITE PAPER: This resource introduces an enterprise mobile field service strategy that gives you the power to receive and process work orders in the field, allowing you to be more responsive to customer needs and drive success.
Posted: 05 Nov 2013 | Published: 31 Jul 2013

Epicor Software Corporation

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones
sponsored by BlackBerry
CASE STUDY: Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.
Posted: 25 Feb 2009 | Published: 25 Feb 2009

BlackBerry

Overcoming CIO Challenges in Global Mobility Management
sponsored by BlackBerry
WHITE PAPER: This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology.
Posted: 19 Feb 2010 | Published: 01 Jul 2009

BlackBerry

Leverage Analytics to Improve Prospect Qualification and Predict Sales Success
sponsored by Oracle Corporation
RESEARCH CONTENT: According to recent research from CSO Insights, much of sales reps' time continues to be wasted on poorly qualified "opportunities." In this research report, learn how to effectively leverage data (both internal and external) and analytics to better predict sales success and cut down on selling time.
Posted: 20 Aug 2014 | Published: 20 Aug 2014

Oracle Corporation

The Future of IT Workload Automation
sponsored by Automic
WHITE PAPER: In this in-depth whitepaper, discover a new systemic automation platform which can improve infrastructure management, empower IT staff, and handle tasks across on-premise, hybrid, and cloud environments.
Posted: 23 Sep 2014 | Published: 23 Sep 2014

Automic

Integrate Performance Management with CRM for Better Sales Results
sponsored by Oracle Corporation
RESEARCH CONTENT: In this report from Nucleus Research, learn how combining social collaboration, CRM, and performance management can help sales managers more effectively manage teams and optimize team performance.
Posted: 20 Aug 2014 | Published: 31 May 2013

Oracle Corporation

Oracle Sales Cloud Mobile for Tablet
sponsored by Oracle Corporation
VIDEO: Tune into this brief video to learn about the Oracle Sales Cloud Mobile that provides easy access to your CRM system while on the go. From one application you can manage opportunities, review pipeline, adjust forecast, email your sales team, and more.
Posted: 03 Sep 2014 | Premiered: 02 Nov 2013

Oracle Corporation

Unlocking Your Sales Data with User-Driven BI
sponsored by QlikTech, Inc.
WHITE PAPER: When it comes to unlocking the full potential of your sales data, few technologies are quite as effective as user-driven BI. So what do you need to realize the true value of your data? Read this white paper to examine the top 5 components for successful business discovery and ultimately, the ability to leverage your sales data.
Posted: 19 Sep 2014 | Published: 19 Sep 2014

QlikTech, Inc.
 
 
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