FCC White Papers, Software Downloads, Definition and Webcasts

IT Agents > Government Agencies (U.S.) >
FCC Reports

Consensual Fax: Strategies for Happy Customers and FCC Compliance sponsored by FaxBack, Inc. WHITE PAPER: Provides a brief introduction to the July 2003 updated FCC regulations regarding fax and discusses tools to help companies fax responsibly. Posted: 18 Sep 2003 \| Published: 01 May 2004 TOPICS: Fax Services \| Fax Software \| Federal Communications Commission \| Opt-In/Opt-Out Marketing \| Regulatory Compliance \| Telecommunications Regulations

Solution Spotlight: Creating a Strong Customer Experience Management Strategy sponsored by TechTarget Customer Experience EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more. Posted: 05 Dec 2012 \| Published: 05 Dec 2012 TOPICS: Collaboration \| Communications Systems \| Contact Center Management \| Customer Loyalty \| Customer Profiles \| Customer Satisfaction \| Customer Service \| IT Agents \| IT Departments

World War C: Understanding Nation-State Motives Behind Today’s Advanced Cyber Attacks sponsored by FireEye WHITE PAPER: This guide explores the unique characteristics of cyber-attack campaigns waged by governments worldwide. Posted: 05 Mar 2014 \| Published: 31 Dec 2013 TOPICS: Government Agencies (non-U.S.) \| Government Agencies (U.S.) \| Government Information Security \| Governments \| Risk Management \| Security \| Security Best Practices \| Security Management \| Security Systems \| Security Threats

The Changing Role of the CIO sponsored by Hewlett-Packard Enterprise PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more. Posted: 28 Nov 2012 \| Published: 28 Nov 2012 TOPICS: CIOs \| IT Agents \| IT Best Practices \| IT Industry \| IT Infrastructure \| IT Service Management \| IT Services \| IT Spending

Smartphones: A Savvy Strategy for Government Employees sponsored by BlackBerry WHITE PAPER: There is no reason why government agencies shouldn’t take advantage of all that smartphones have to offer. Employed efficiently, smartphones can address several organizational imperatives, including cost savings, greater mobility, increased telework options and sensitivity to environmental concerns. Continue reading to learn more. Posted: 12 Jan 2011 \| Published: 11 Jan 2011 TOPICS: Enterprise Applications Software \| Government Agencies (U.S.) \| Mobile Device Management \| Mobile Middleware \| Mobile Workers \| Public Administration \| Smart Phones \| Unified Messaging

Guard Data In Government Environments by Implementing Continuous Diagnostics and Mitigation sponsored by IBM WHITE PAPER: This resource features a cost-effective automated diagnostics and mitigation security solution that offers continuous protection and is easily integrated with existing systems. Posted: 09 May 2014 \| Published: 31 Dec 2013 TOPICS: Compliance (Systems Operations) \| Data Security \| Government Agencies (non-U.S.) \| Government Agencies (U.S.) \| Government Information Security \| Governments \| Risk Management \| Security \| Security Infrastructure \| Security Management \| Security Managers \| Security Spending \| Security Systems \| Security Threats

Continuous monitoring, remediation and CyberScope reporting sponsored by IBM WHITE PAPER: This white paper explores an automated tool that can help government agencies gain and maintain key security compliance with the Federal Information Security Management Act (FISMA). Posted: 19 Jul 2012 \| Published: 31 Dec 2011 TOPICS: Data Security \| Governance, Risk, Compliance (GRC) \| Government Agencies (U.S.) \| Government Information Security \| Security Management \| Security Policies \| Security Threats

Enterprise Content Management for Transforming Government sponsored by EMC Corporation WHITE PAPER: Read this issue brief by Center for Digital Government to learn how the Commonwealth of Massachusetts and the County of San Diego are improving service delivery by managing information electronically. What benefits could ECM bring to your agency? Posted: 10 Dec 2010 \| Published: 10 Dec 2010 TOPICS: Compliance (Systems Operations) \| Dashboards \| Data Management \| Data Storage \| Enterprise Content Management \| Government Agencies (U.S.) \| Information Management \| Records Management

Critical Technologies for Compliance and Risk Management sponsored by Siperian, Inc. WHITE PAPER: Due to the financial meltdown in the mortgage-backed securities industry, new compliance requirements will be implemented. Read this paper to find out how organizations can ensure compliance with stricter regulations and manage risk appropriately so the business does not slip into non-compliance resulting in negative publicity or punitive fines. Posted: 20 Feb 2009 \| Published: 20 Feb 2009 TOPICS: Business Processes \| Compliance (Finance) \| Compliance Best Practices \| Government Agencies (U.S.) \| Gramm-Leach-Bliley Act \| Master Data Management \| Regulatory Compliance \| Risk Management \| Web Content Management

The 7 Deadly Skills Your IT Team Should Possess sponsored by Skillsoft WHITE PAPER: This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess. Posted: 18 Apr 2012 \| Published: 18 Apr 2012 TOPICS: IT Agents \| IT Best Practices \| IT Departments \| IT Governance \| IT Management \| IT Managers \| IT Systems \| Security Infrastructure

FCC Reports