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FCC Reports
Consensual Fax: Strategies for Happy Customers and FCC Compliance
sponsored by FaxBack, Inc.
WHITE PAPER: Provides a brief introduction to the July 2003 updated FCC regulations regarding fax and discusses tools to help companies fax responsibly.
Posted: 18 Sep 2003 | Published: 01 May 2004

FaxBack, Inc.

1.9GHz DECT 6.0: The New Standard in Wireless Technology
sponsored by Plantronics, Inc.
WHITE PAPER: Using a wireless headset previously caused problems because of interference with other devices. Read this white paper that details the benefits of using wireless devices that utilize the 1.9GHz band to avoid interference issues.
Posted: 22 Jan 2007 | Published: 12 Oct 2006

Plantronics, Inc.

Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by SearchCRM
EGUIDE: In this e-guide, learn how to resolve communication issues between theĀ IT and contact centerĀ departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012


Legal briefing: The Draft EU General Data Protection Regulation
sponsored by
ESSENTIAL GUIDE: This report from law firm Morrison & Foerster, sets out some of the most important changes for private sector organisations in the draft EU Data Protection Regulation.
Posted: 28 Jan 2014 | Published: 28 Jan 2014

Search Security University: Cyber Security
sponsored by
VIRTUAL ENVIRONMENT: Join this University for best practices on what do to about cyber threats against your business and how to be proactive in the face of creative and evolving adversaries.
Posted: 14 Aug 2013 | Premiered: 15 Aug 2013

IT Without Boundaries: Choosing Between Conventional or Agile IT?
sponsored by Red Hat
WHITE PAPER: Why should you have to choose between conventional and agile IT? News just in: you don't have to anymore. This white paper explains how organizations can operate more efficiently and become more agile at the same time. Access this research to see how you can balance conventional and agile IT.
Posted: 27 Aug 2015 | Published: 27 Aug 2015

Red Hat

Clearswift Government Communications 2.0
sponsored by Clearswift
WHITE PAPER: In this resource, explore the evolving trends in the public sector landscape, and what this means for information governance and security. Learn how crucial it is to prevent data leakage for the sake of regulations and citizens' trust.
Posted: 08 Nov 2013 | Published: 31 Aug 2013


Enhancing Constituent Perceptions with CRM for Public Sector: Advancing Beyond Efficiency and Service Improvements
sponsored by SAP America, Inc.
WHITE PAPER: By using a CRM strategy with software solutions, government agencies can achieve a host of benefits when it comes to streamlining business processes and analytical capabilities. Read on to learn how By enabling such CRM processes, governments can build communication campaigns that help shape the public’s perceptions and advance the value delivered.
Posted: 02 Sep 2010 | Published: 02 Sep 2010

SAP America, Inc.

The 7 Deadly Skills Your IT Team Should Possess
sponsored by Skillsoft
WHITE PAPER: This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess.
Posted: 18 Apr 2012 | Published: 18 Apr 2012


Reduce Federal Infrastructure Risk with Compliance Management and Situational Awareness
sponsored by IBM
WHITE PAPER: This white paper features holistic information and network security tools that help federal agencies meet strict compliance mandates.
Posted: 12 May 2014 | Published: 31 Jan 2014

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