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Case Study: Elevations Credit Union achieves process excellence
sponsored by IBM
CASE STUDY: In the following case study, learn about the tool Elevations Credit Union used to improve the quality and the speed in which they served their members and ultimately, how they became a process driven organization.
Posted: 28 Jan 2015 | Published: 28 Jan 2015

IBM

Industry Experts Share Their Thoughts on the World of Customer Experience
sponsored by [24]7
WHITE PAPER: Find out what 5 pros have to say about their customer experience journey and find out how you can apply their best practices to your own.
Posted: 22 Oct 2014 | Published: 30 Sep 2014

[24]7

Huntington Bank Gains Greater Control of Compensation
sponsored by IBM
CASE STUDY: This case study highlights a solution that is a single platform for compensation management—and changing the game in sales performance and business agility.
Posted: 31 Jul 2014 | Published: 30 Apr 2013

IBM

3 Funnel Points for Successful Lead Management
sponsored by Harte Hanks
WHITE PAPER: Access this whitepaper to discover the 3 main funnel points for a successful sales strategy. Read on to find out how to calculate your campaign for success, and how to measure your call center metrics appropriately.
Posted: 01 Dec 2014 | Published: 01 Dec 2014

Harte Hanks

Sales PLanning 101: Count Your Revenue Before You Sell
sponsored by Host Analytics, Inc
WHITE PAPER: Learn about the key technologies and business process imperatives that can help your business align finance and sales.
Posted: 05 Jan 2015 | Published: 10 Jul 2013

Host Analytics, Inc

The AMD Story: How AMD aligned its learning strategy to meet its business needs
sponsored by IBM.
WEBCAST: View this in-depth webcast to see how AMD implemented a successful employee learning strategy.
Posted: 02 Dec 2014 | Premiered: Dec 2, 2014

IBM.

Differentiate your CRM with Cloud-based Customer Service
sponsored by Salesforce
WHITE PAPER: In this booklet, we'll show you what the #1 customer service application, Service Cloud, looks like and how to use the features.
Posted: 16 Jun 2014 | Published: 16 Jun 2014

Salesforce

How to reap the full benefits of BPM
sponsored by K2
WHITE PAPER: This white paper addresses how to tackle process improvement through the design and modeling phase, execution and integration, and more. Discover how using outside tools, systems and methodologies makes it easy to build your apps in a familiar environment, integrate with cloud and on-premises LOB systems, and incorporate social platforms.
Posted: 25 Nov 2014 | Published: 25 Nov 2014

K2

Microsoft Dynamics CRM Release Preview Guide
sponsored by Microsoft India
WHITE PAPER: In this resource, learn about a family of CRM applications that can help you deliver engaging, differentiating customer experiences with marketing, sales, and service capabilities.
Posted: 20 May 2014 | Published: 30 Apr 2014

Microsoft India

Empower Sales Teams On The Go
sponsored by Microsoft India
VIDEO: To meet the needs of the on-the-go sales rep, you need a CRM system that's flexible, collaborative, and available on any device, from smartphone to tablet to PC. In this video, learn about one such CRM system that provides modern sales teams with the tools they need at the speed and ease necessary for today's fast-paced business world.
Posted: 27 May 2014 | Premiered: 04 Nov 2013

Microsoft India
 
 
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