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Enterprise CRM Reports
Customer-Focused Organizations Must Take A Strategic Approach To “Identity Relationship Management”
sponsored by ForgeRock
WHITE PAPER: Forrester Consulting has evaluated companies' IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones. Read on and discover why it pays to implement IRM solutions that treat customer identities, and their identity data, as mission-critical for the top line of the business.
Posted: 17 Nov 2015 | Published: 31 Jan 2014


Gain New Insights and Enhance Consumer Engagements
sponsored by IBM
WHITE PAPER: Access this white paper and discover ways to capitalize on consumer data to drive desired business outcomes and increase marketing ROI.
Posted: 20 Oct 2015 | Published: 29 May 2015


A Brief Guide on Using Enterprise Mobile Apps: 8 Considerations
sponsored by Good Technology
WHITE PAPER: In this MDM guide, you will key into 8 considerations for developing and deploying mobile business apps. Read on now to gain insight into the best mobile management strategies for MAM, CRM, and more.
Posted: 13 Nov 2015 | Published: 13 Nov 2015

Good Technology

How to get a 360-degree view of your customers
sponsored by TechTarget
RESOURCE: Many companies still struggle with siloed customer information that's outdated, poorly managed or poorly integrated with other systems. Learn about data integration capabilities, legacy systems and data quality initiatives to help you get the big picture of your customers in our expert guide, CEM handbook: The 360 degree view.
Posted: 03 Nov 2015 | Published: 03 Nov 2015


A Digital Upgrade Hits the Campus
sponsored by Unit4
WHITE PAPER: This detailed white paper discusses an enterprise software system that replaces legacy student information systems and provides solutions for meeting institutional growth aspirations. Access now to see how this student management system can help you meet your students' expectations and increase your ROI.
Posted: 24 Nov 2015 | Published: 24 Nov 2015


Optimizing the Multi-Channel Customer Experience
sponsored by Microsoft
EGUIDE: In this e-guide, experts invite you to reexamine how you measure the customer experience in your omnichannel initiatives. Learn how to set clear goals and quantify success through customer repeat purchases, retention, and satisfaction.
Posted: 08 Oct 2015 | Published: 08 Oct 2015


Leveraging a Single Commerce Solution Across all Channels to Improve Customer Experience
sponsored by NetSuite
WHITE PAPER: This white paper reveals the challenges retailers have to overcome in order to reach customers in the digital age. Get insights into why customer experience management is important, and how to provide a consistent customer experience across all channels.
Posted: 26 Oct 2015 | Published: 26 Oct 2015


The State of Digital Downloads 2015: Consumer Perceptions. Behaviors, and Downloading Preferences
sponsored by Limelight Networks, Inc.
WHITE PAPER: In this report, examine the results of a 2015 survey about consumer perceptions and behaviors towards digital content. Understand your customer's preferences on how to download and consume it, as well as their relationship with electronics.
Posted: 03 Nov 2015 | Published: 29 May 2015

Limelight Networks, Inc.

CRM Implementation: Your Guide to Selecting the Right Project Management Methodology
sponsored by Green Beacon Solutions
WHITE PAPER: In this guide, you'll gain an overview of the most common approaches to CRM implementation and the challenges that each may present. View now to access a series of questions that will help you to select the right project management approach based on your organization's specific needs and characteristics.
Posted: 23 Nov 2015 | Published: 23 Nov 2015

Green Beacon Solutions

The Patient Success Platform: Making Patient-Centric Care Easier Than Ever
sponsored by
WHITE PAPER: Today's patients expect faster, more personalized healthcare than ever before; and the need for a more cost-efficient, comprehensive, patient-centric solution has never been greater. Access this resource to learn how the Salesforce Patient Success Platform can help your organization to achieve these goals.
Posted: 07 Oct 2015 | Published: 07 Oct 2015
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